Best Rated Home Broadband
Winner: O2
O2 were clear winners in this customer rating-based award for the second year running, achieving the highest average rating of any home broadband provider.
Aspects such as O2’s free UK based customer service departments open 24/7 and O2's 30 day money back continue to make O2 customers happier than the rest.
Award winning O2 packages:
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O2 Broadband PremiumSuper-fast broadband with free wireless router. Now up to 20Mb. Exclusive new online offer: order online now for 3 MONTHS FREE + home phone options |
up to 20Mb | unlimited | 12 months |
£10.00
price details
£10 for O2 customers thereafter, £15 for non-O2 customers
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2
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O2 Broadband StandardFree wireless router. Exclusive new online offer: order online now for 3 MONTHS FREE + home phone options |
up to 8Mb | unlimited | 12 months |
£7.50
price details
£7.50 for O2 customers, £12.50 for non-O2 customers
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3
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O2 Broadband & Home PhoneFree wireless router. Line rental and free unlimited evening & weekend calls included. Online exclusive: 3 MONTHS FREE home broadband, save £7.50 per month |
up to 8Mb | unlimited | 12 months |
£9.50
price details
£9.50 first 3 months, £17 thereafter for O2 customers or £22.00 for non-O2 customers
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4
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O2 Broadband ProSuper-fast broadband with free enhanced wireless router. Now up to 20Mb. Exclusive new online offer: order online now for 3 MONTHS FREE + home phone options |
up to 20Mb | unlimited | 12 months |
£17.50
price details
£17.50 for O2 customers, £22.50 for non-O2 customers
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5
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O2 Mobile Broadband - USB StickFree USB modem stick. Exclusive: order online for 3 months free |
up to 3.6Mb | 1Gb | 18 months | £10.00 Buy now |
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O2 Mobile Broadband - USB StickUSB modem stick £19.99. Unlimited access to 5000+ Wi-Fi hotspots One-month contract special deal |
up to 3.6Mb | 3Gb | 1 month | £15.00 Buy now |
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7
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O2 Mobile Broadband - USB StickFree USB modem stick. Unlimited access to 5000+ Wi-Fi hotspots Exclusive: order online for 3 months free |
up to 3.6Mb | 3Gb | 18 months | £15.00 Buy now |
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8
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O2 Mobile Broadband - USB StickUSB Stick £20. Unlimited access to 5000+ Wi-Fi hotspots One-month contract special deal |
up to 3.6Mb | 1Gb | 1 month | £10.00 Buy now |
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9
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O2 Business Mobile Broadband - USB StickFree USB modem stick. Unlimited Wi-Fi at over 7500 UK hotspots with the Cloud and BT Openzone. Exclusive: order online for 3 months free |
up to 3.6Mb | 1Gb | 24 months |
£6.38
price details
First 3 months free, £6.38 thereafter.
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10
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O2 Business Mobile Broadband - USB StickFree USB modem stick. Unlimited Wi-Fi at over 7500 UK hotspots with the Cloud and BT Openzone. Exclusive: order online for 3 months free |
up to 3.6Mb | 3Gb | 24 months |
£10.64
price details
First 3 months free, £10.64 thereafter.
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Why did they win this award?
The Top10 judges explored over 1.5 million customer ratings captured on the site in order to conclusively award this coveted prize.
On announcing the Best Rated Home Broadband award, the Top10 judges said: "O2 gained the highest average ratings of all broadband providers, scoring an average of 3.68 out of 5 and winning their customers’ hearts for a second year in a row."
O2 wins the Best Rated Home Broadband award
Find out who won with our full awards coverage:
See all winners