Consumer trends
A huge change in consumer trends, such as burgeoning demand for bundled broadband deals and new services, have transformed the broadband sector in recent years. Here we cast an eye over the very latest consumer trends and how our habits are changing.
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Broadband access 'increasingly vital for social participation'
Broadband connections offer a variety of life-enhancing opportunities for
Dan Robinson - 1st September 2010
NEWS
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Broadband coverage: 73% of UK consumers now online
The number of UK homes connected to the internet has increased by almost one
Kimberley Howson - 31st August 2010
NEWS
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Broadband news: 5 billion milestone for internet connected devices
As many as five billion internet connected devices will be in operation by the
Dan Robinson - 18th August 2010
NEWS
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Global broadband connections to reach 1bn by 2015
Global broadband connections are forecast to reach one billion in the next five
Dan Robinson - 2nd August 2010
NEWS
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Common broadband customer service complaints revealed
Web users’ most common gripe with their ISPs’ service is the slow speeds
Jonathan Leggett - 5th May 2010
NEWS
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Revealed: Northern Ireland is unhappiest broadband region in the UK
3rd March 2010 - London: People in Northern Ireland are the UK’s least
Jonathan Leggett - 3rd March 2010. 2 comments
NEWS
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Virgin Media: fast broadband take-up rumours rubbished
Virgin Media’s forthcoming quarterly results will reveal strong take up for
Jonathan Leggett - 12th February 2010. 2 comments
NEWS
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Broadband reliability 'more important than speed'
New figures have revealed consumers regard the reliability of broadband as the
Kimberley Howson - 29th December 2009
NEWS
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Global broadband subscriptions 'top 451m'
New figures have revealed that over 451 million people across the world now
Kimberley Howson - 16th December 2009
NEWS
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Ofcom: Broadband satisfaction levels rise
Levels of satisfaction among broadband consumers have risen in recent times, new
Kimberley Howson - 10th December 2009
NEWS
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Wi-Fi hijacking 'very common'
New research from Moneysupermarket.com has suggested that Wi-Fi hijacking is a
Kimberley Howson - 27th November 2009
NEWS
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TalkTalk calls for parents to keep kids safe online
Broadband provider TalkTalk has released research showing that many parents are
Kimberley Howson - 20th November 2009
NEWS
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Broadband 'continues to grow across Europe'
The economic downturn has failed to cut demand for broadband services in Europe,
Kimberley Howson - 19th November 2009
NEWS
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TalkTalk predicts the death of email
Broadband provider TalkTalk has suggested that email could be out of fashion
Kimberley Howson - 18th November 2009
NEWS
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Orange mobile broadband is UK's best, survey reveals
Special report: Orange mobile broadband services are the best on the market, a
Jonathan Leggett - 18th November 2009. 1 comment
NEWS
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Mobile broadband users 'desire alternative price plans'
Mobile broadband users prefer pricing structures which are not based on
Kimberley Howson - 17th November 2009
NEWS
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BT Broadband subscribers up in Q2
Special report: BT Broadband added 72,000 customers in the second quarter of the
Jonathan Leggett - 12th November 2009
NEWS
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TalkTalk issues warning over broadband tax
TalkTalk has expressed concern that the government's proposed broadband tax will
Kimberley Howson - 2nd November 2009. 4 comments
NEWS
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Sky increases customer base
Broadband and digital TV provider Sky's customer base grew over the three months
Kimberley Howson - 23rd October 2009. 1 comment
NEWS
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Orange joins 20Mb broadband party
Special report: Orange has today joined the ranks of UK broadband providers
Jonathan Leggett - 21st October 2009. 1 comment
NEWS
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Broadband access 'increasingly vital for social participation'
Broadband connections offer a variety of life-enhancing opportunities for
Dan Robinson - 1st September 2010
NEWS
-
Common broadband customer service complaints revealed
Web users’ most common gripe with their ISPs’ service is the slow speeds
Jonathan Leggett - 5th May 2010
NEWS
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Broadband coverage: 73% of UK consumers now online
The number of UK homes connected to the internet has increased by almost one
Kimberley Howson - 31st August 2010
NEWS
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O2 reveals P2P clampdown
Broadband provider O2 has announced plans to introduce traffic management
Kimberley Howson - 7th October 2009. 2 comments
NEWS
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Orange joins 20Mb broadband party
Special report: Orange has today joined the ranks of UK broadband providers
Jonathan Leggett - 21st October 2009. 1 comment
NEWS
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Virgin Media to update broadband throttling policy
Virgin Media intends to crack down on its heaviest users to ensure that
Kimberley Howson - 20th July 2009. 1 comment
NEWS
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BT Broadband subscribers up in Q2
Special report: BT Broadband added 72,000 customers in the second quarter of the
Jonathan Leggett - 12th November 2009
NEWS
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Broadband news: 5 billion milestone for internet connected devices
As many as five billion internet connected devices will be in operation by the
Dan Robinson - 18th August 2010
NEWS
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Broadband file-sharing statistics 'spun by government'
It has been reported that government figures on file sharing have been severely
Kimberley Howson - 9th September 2009
NEWS
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Student broadband dominated by PAYG deals
Special report: Flexible mobile broadband deals are enjoying massive take up
Jonathan Leggett - 14th September 2009
NEWS
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Revealed: Northern Ireland is unhappiest broadband region in the UK
3rd March 2010 - London: People in Northern Ireland are the UK’s least
Jonathan Leggett - 3rd March 2010. 2 comments
NEWS
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Global broadband penetration continues to rise
New research has suggested that one in five households worldwide will have
Kimberley Howson - 28th September 2009
NEWS
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Internet to takeover traditional TV
Broadband developments will encourage Europeans to spend more time using the
Alex Buttle - 8th April 2009
NEWS
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PlusNet reveals broadband speed distribution details
The broadband supplier has revealed data showing the speeds attained by its
Kimberley Howson - 30th July 2009
NEWS
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Virgin Media and Vodafone named fastest broadband providers at the Top 10...
16 September 2009 – London, UK: Virgin Media and Vodafone scooped two awards
Jonathan Leggett - 16th September 2009
NEWS
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Unpredictable future for broadband growth
New research has suggested that a number of factors mean it is difficult to
Kimberley Howson - 29th September 2009
NEWS
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Fibre-optic broadband rollout 'needs government backing'
The introduction of fibre-optic broadband services nationwide must be backed by
Kimberley Howson - 16th October 2009
NEWS
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Global broadband connections to reach 1bn by 2015
Global broadband connections are forecast to reach one billion in the next five
Dan Robinson - 2nd August 2010
NEWS
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BT Broadband adds 78,000 new customers
BT saw an influx of new broadband customers during the three months between the
Kimberley Howson - 31st July 2009
NEWS
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Mobile broadband poll topped by T-Mobile
Special report: T-Mobile mobile broadband customers receive the best service in
Jonathan Leggett - 27th August 2009
NEWS
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TalkTalk issues warning over broadband tax
TalkTalk has expressed concern that the government's proposed broadband tax will
Kimberley Howson - 2nd November 2009. 4 comments
NEWS
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Revealed: Northern Ireland is unhappiest broadband region in the UK
3rd March 2010 - London: People in Northern Ireland are the UK’s least
Jonathan Leggett - 3rd March 2010. 2 comments
NEWS
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O2 reveals P2P clampdown
Broadband provider O2 has announced plans to introduce traffic management
Kimberley Howson - 7th October 2009. 2 comments
NEWS
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Special report: T-Mobile storms to top of mobile broadband rankings
T-Mobile’s mobile broadband service has finished top of the largest ever
Jonathan Leggett - 10th March 2009. 2 comments
NEWS
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Virgin Media: fast broadband take-up rumours rubbished
Virgin Media’s forthcoming quarterly results will reveal strong take up for
Jonathan Leggett - 12th February 2010. 2 comments
NEWS
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Special report: Concerned broadband customers ‘likely to opt for larger...
BT’s status as a trusted brand means it is well placed to win new customers in
Jonathan Leggett - 18th March 2009. 1 comment
NEWS
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Orange mobile broadband is UK's best, survey reveals
Special report: Orange mobile broadband services are the best on the market, a
Jonathan Leggett - 18th November 2009. 1 comment
NEWS
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ISPs 'losing customer trust'
Survey shows that nearly half of British broadband users quizzed have less trust
Alex Buttle - 10th February 2009. 1 comment
NEWS
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Presence of cheap broadband deals crucial to 2Mb government promise
Price and flexibility will be fundamental to the delivery of 2Mb broadband by
Kimberley Howson - 27th July 2009. 1 comment
NEWS
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New business broadband tariff from Orange
Broadband provider Orange has announced a new internet data bundle package aimed
Alex Buttle - 7th April 2009. 1 comment
NEWS
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Broadband important to three quarters of UK
Broadband is becoming a vital utility, new consumer research has revealed.
Kimberley Howson - 3rd June 2009. 1 comment
NEWS
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Virgin Media to update broadband throttling policy
Virgin Media intends to crack down on its heaviest users to ensure that
Kimberley Howson - 20th July 2009. 1 comment
NEWS
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Free laptop deal warning
Mobile broadband customers are reminded about the misleading nature of so-called
Alex Buttle - 4th February 2009. 1 comment
NEWS
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Technical terms hinder Britons when choosing broadband deals
Special report: Britons’ unfamiliarity with technical terminology has left
Jonathan Leggett - 27th April 2009. 1 comment
NEWS
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Orange joins 20Mb broadband party
Special report: Orange has today joined the ranks of UK broadband providers
Jonathan Leggett - 21st October 2009. 1 comment
NEWS
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Sky increases customer base
Broadband and digital TV provider Sky's customer base grew over the three months
Kimberley Howson - 23rd October 2009. 1 comment
NEWS
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UK broadband access rising by 7% a year
Penetration of high-speed broadband will grow by 37 per cent between 2009 and
Kimberley Howson - 19th June 2009. 1 comment
NEWS
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BT launches mis-selling campaign
Leading broadband provider BT has united with the Trading Standards Institute to
Kimberley Howson - 28th September 2009. 1 comment
NEWS
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Internet monitoring starts today
Internet service providers are to keep records of users' online activity as part
Alex Buttle - 6th April 2009. 1 comment
NEWS
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Broadband providers 'should make connections secure'
One in ten UK consumers believe that broadband providers should assume the
Kimberley Howson - 5th October 2009. 1 comment
NEWS
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