More from Top10.com

Virgin Media Broadband

New! Exclusive Virgin Media bundle offer

Super-fast Virgin Media fibre-optic broadband up to 50Mb with amazing digital HD TV and phone bundle options.

Order broadband, TV & phone for £19 with optional HD TV.

ONLINE £19 DEAL: broadband, TV + home phone with FREE installation!

Virgin Media online shop

Virgin Media 3 for £18

  • Speed: Up to 10Mb
  • Downloads: Unlimited
  • Contract: 12 months

£19.00 a month

Buy now

Virgin Media Exclusive Offer

  • 10Mb broadband
  • Weekend calls
  • 3 months at £5

First 3 months £5

Buy now

Virgin Media XXL

  • Speed: Up to 50Mb
  • Downloads: Unlimited
  • Contract: 12 months

£15.00 a month

Buy now

Virgin Media packages

1

Virgin Media Broadband & Phone (Cable)

Fibre optic broadband, free wireless router & unlimited weekend calls.

Exclusive: £5 FOR 3 MONTHS + FREE INSTALLATION worth £40. ONLINE ONLY LOW-COST DEAL

More info...

up to 10Mb unlimited 12 months £5.00 price details
£5 for 3 months, £12.50 thereafter. £11.99 line rental.
Buy now
2

Virgin Media Triple for £19 (TV)

Fibre optic broadband, 65+ TV channels (including Sky), calls & wireless router.

FREE INSTALLATION worth £40. AMAZING VALUE BUNDLE DEAL

More info...

up to 10Mb unlimited 12 months £19.00 price details
£11.99 line rental
Buy now
3

Virgin Media XL Phone (Cable)

Fibre optic broadband with free wireless 'N' router & unlimited weekend calls.

FREE INSTALLATION worth £40. LOW-COST 20MB DEAL. No need for BT line

More info...

up to 20Mb unlimited 12 months £10.00 price details
first 3 months, £20 thereafter. £11.99 line rental.
Buy now
4

Virgin Media Triple for £23.50 (TV)

Fibre-optic broadband, TV and free weekend calls.

Exclusive: FIRST TWO MONTHS FREE + FREE INSTALLATION worth £40

More info...

up to 10Mb unlimited 12 months £23.50 price details
£11.99 line rental
Buy now
5

Virgin Media L (Cable)

Fibre optic broadband with free wireless 'N' router.

Standalone broadband, no phone line required

More info...

up to 10Mb unlimited 12 months £15.00 price details
First 3 months, £20 thereafter.
Buy now
6

Virgin Media Triple for £46.01 (TV)

Fibre-optic broadband, 165+ TV channels and unlimited any time calls.

Exclusive: FIRST TWO MONTHS £7.95 + FREE INSTALLATION worth £40

More info...

up to 10Mb unlimited 12 months £46.01 price details
£11.99 line rental
Buy now
7

Virgin Media XXL Phone (Cable)

Fibre optic broadband with free wireless 'N' router.

UK'S FASTEST BROADBAND

More info...

up to 50Mb unlimited 12 months £15.00 price details
£15 first 3 months, £28 thereafter. £11.99 line rental.
Buy now
8

Virgin Media XXL (Cable)

Fibre optic broadband with free wireless 'N' router.

FREE INSTALLATION worth £40 + FREE 50Mb activation worth £20. No BT phone line required. UK'S FASTEST BROADBAND

More info...

up to 50Mb unlimited 12 months £33.00 price details
First 3 months, £38 thereafter
Buy now
9

Virgin Media XL (Cable)

Fibre optic broadband with free wireless 'N' router.

Exclusive: super-fast standalone broadband, no phone line required

More info...

up to 20Mb unlimited 12 months £25.00 price details
First 3 months, £30 thereafter.
Buy now
10

Virgin Media 2 for £30.50 (TV)

Fibre optic broadband, 100+ TV channels (including Sky), free modem & PCguard

Exclusive: broadband & TV special deal

More info...

up to 10Mb unlimited 12 months £30.50 Buy now
Loading data...

Virgin Media awards

  • Award: Fastest Home Broadband

    Virgin Media has earned it's super-fast stripes from the judges at the recent Top 10 Broadband awards who named it... more »

  • Award: Broadband Innovation Award

    Virgin Media received the hotly-contested Broadband Innovation award for their 50Mb package in the recent Top 10... more »

  • Award: Broadband Bundle

    The award for best broadband bundle went to Virgin Media whose range of fast, unlimited, cost-effective bundles stood... more »

  • Mac User award for ISP user of the year 2008

    ISP of the Year

    Mac User

    Virgin Media pipped major contenders to the post due to their varied bundle packages, great value for money and excellent customer service.

  • Award Sponsor of Big Brother 2007

    Sponsor of Big Brother 2007

    This prestigious contract highlights Virgin Media’s contemporary outlook and cultural awareness.

Virgin Media features

Services

Services

  • Fair usage policy
  • Support
  • Email
  • Home phone / calls
  • Parental controls
  • Security package
  • Modem
  • Webspace
  • Mac compatible
  • Digital TV
  • Free connection
  • Mobile broadband
  • Free wireless router
  • Home broadband
  • Cable broadband
  • ADSL broadband
  • No line rental required
  • Pay as you go
  • Broadband without phone line
  • Landline
  • Sports TV
Company history

Company history

Choosing Virgin Media Broadband is not just choosing an ISP, it’s a lifestyle. The Virgin Group is a collection of businesses ranging from communication to travel to entertainment. Virgin’s figurehead, multi-millionaire Richard Branson, officially set up the company in 1989 as a holding company. Since then Virgin has expanded and developed considerably and is now operates in over 50 different business areas.

Virgin Media, formerly known as NTL:Telewest, has four major areas of business; television, mobile phones, landline phones and internet. Because of this 'quadruple-play’ setup, Virgin as an ISP also offers its customers great combination deals. This means that choosing Virgin will provide maximum media variety with minimal hassle.

The Virgin Group is a diverse company and it is equally geared towards a diverse clientele. Of all the ISPs on the market Virgin Broadband has the greatest number of packages meaning that you’re bound to find a package to suite your lifestyle needs.

Customer service

Customer service

Virgin Media are renowned for their good customer service (award winning, in fact!), and finding the right number to call for help is simple with their user-friendly website. Customers calling from their Virgin Media landline call free or a national rate number from a BT or other landline. They are open 7 days a week: Mon-Fri 8am-8pm; Sat 9am-5pm; Sun 10am-4pm.

There is also the option of Virgin Remote Assistance, providing free online support for customers who can chat online to a member of the team. Their simple ‘service status’ page also provides a quick check on any ongoing performance issues that might be occurring with your broadband service.

Equipment

Equipment

Each package option comes with a free modem for connection via fibre optic cable or through your telephone line. Currently no wireless option is given, however the super-fast broadband speed and no download limit is a real plus!

Software features

Software features

PCGuard (package size M) and PCGuard Total (package sizes L and XL) offer sound online protection with Firewall, anit-virus, pop-up blocker and Privacy Manager. The added extras of Anti-Spyware, Identity Theft Protection, and Parental Control are included as part of the PCGuard Total package (£3 a month extra for size M customers).

Email features

Email features

Customers have access to their own Virgin email account, with a generous 15 email addresses available to use as additional accounts or for family members. Also included as standard is 55Mb of webspace to create your own website online.

Extras

Extras

Customers get a £10 discount off their first monthly bill when buying online.

Virgin Media news