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Reimage Antivirus Software Review (2024)

Seamless Windows Repair with 24/7 Support
By Top10.com StaffBy Top10.com Staff -
Last Updated: Nov 28, 2023
3,388 reviews
by
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Pricing
From $69.99/year
Guarantee
N/A
Free Trial
No

Our Verdict 

Is Reimage Worth It?

Reimage is an all-in-one PC repair tool designed to enable users to remotely repair their Windows PCs. The program uses a patented and proprietary recovery process to automatically replace key system files, remove damage caused by viruses, and replace them with fresh files. The process is like reinstalling Windows—without the hassle. And users can rest assured that the team is ready to provide 24/7 tech support.

Pricing
From $69.99/year
Guarantee
N/A
Free Trial
No

Reimage at a Glance

9.2
Editorial Score

Ease of Use

Very easy. Download file and start scanning
10.0

Pricing & Plans

Reimage offers a free scanning tool which flags junk and other detected errors, license available at reasonable price
10.0

Routine Scans

Automatic software updates and repairs, manual scanning required
8.0

Additional Features

PC stability and junk detector, not many additional features
8.0

Customer Service

Email or call one of 3 toll-free international numbers (access countries: USA and Canada, UK, Australia), 24/7 support available
10.0

Reimage Pros & Cons

PROS

Proprietary recovery technology
Rapid local filesystem scanner
Scanning process doesn’t require a license

CONS

No removal without license
Only supports Windows

Top Reimage Reviews

MK
Michael Kennedy
Reimage has the best tech's
Reimage has the best tech's, alway's professional, thank you!! Jaime G.
Pierre Lamain
Jaime was absolutely amazing
Jaime was absolutely amazing. Fast and efficient and understood my concerns to the letter. I now know this computer is safe and free of corruption and outside interference from hackers. I'm thrilled with the servicing
Pierre Lamain
The servicing was absolutely perfect in…
The servicing was absolutely perfect in every way. Julius was really good with his time management and he didn't fool around wasting time and asking all kinds of questions. An absolutely brilliant technician and I appreciate this. Thanks Julius for the time and effort you put into servicing this computer. Brilliant servicing.
See all Reimage reviews

How do I know I can trust this Reimage review?

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Reimage Reimage Visit Site

Overview

Reimage is based out of the Isle of Man. The company has been operating since 2007. Its Crunchbase profile lists Zak Dechovich as its founder and states that the company has between 11 and 50 employees.

Best For 

  • Windows users that need a PC cleanup tool
  • Customers with up to 3 PCs to protect
  • Users who aren’t very technically proficient just want an automated cleanup tool that doesn’t require too much input from the user. 

Reimage at a Glance

Features: PC profiler and automated cleanup tool

Ease of Use: Very easy. Download file and start scanning. 

Reliability: Patented proprietary tool has a strong track record of fixing compromised systems.

Value: Good

Money Back Guarantee: Yes

What Is Reimage?

Reimage is an all-in-one remote Windows cleanup and security tool that does everything from identifying vulnerabilities to repairing corrupted files. Despite its click-and-point user interface, Reimage relies upon some patented and proprietary technology to optimize users’ PCs from the Registry level up. For those that want to keep their Windows computer in top shape year round without having to lug it to the local repair store Reimage is a great one stop (virtual) repair shop. 

What Reimage Offers 

Reimage is designed to make the process of optimizing and repairing a PC as quick and easy as possible. The tool contains both modules designed to clean up unnecessary files taking up space on the computer—such as previous installation files left in the ‘temporary’ system folders—as well as modules designed to scoop up and repair damage caused by previous viruses which may have evaded any antivirus software the user was also running. 

Features

PC Cleaners & Tune-ups

System Scanner

Reimage’s first module is its system scanner, which conducts a complete hardware scan of all components of the user’s computer. The tool builds a complete PC profile that provides a summary version of all hardware detected on the system—including unique identifiers such as serial numbers. After conducting the scan, the program also reports the available space on the system as well as the total capacity of all available physical drives—as well as the space left on network storage, if applicable. 

Besides summarizing the raw system data, Reimage also relies upon benchmarking data to compare the installed system with the latest hardware on the market. Unsurprisingly, after identifying the hardware on our test machine, running a humble i3 processor, the system flagged that it was toward the lower end of the market in terms of both the processing speed and the total number of available cores.

PC Stability Detector

After running, Reimage also assesses the system stability by conducting an extensive check of the permissions and run time states of both default Windows applications and third party installed software. Reimage likens its scanning and repair process to reinstalling Windows (without having to reinstall Windows!)—and its ability to detect variance from baseline behavioral states gives it a competitive advantage in the competitive speedup and PC optimization market.

Junk Detector

Did you know that your average Windows system contains hundreds of megabytes worth of bloatware and junk that could be slowing down performance and using up crucial resources?

Reimage makes finding those files a cinch. After its first run, the program will present a summary of the total size of all junk files found on the system—honing in on common bottlenecks like temporary file folders.

Users are also able to inspect the list of detected files one-by-one by clicking on the results link which will open in an internet browser.

Threat Scanner

In addition to identifying common performance limitations, Reimage is also able to detect security breaches and put them into a safe quarantine space. The list of viruses and cybersecurity threats which the program can detect and make safe include:

  • Viruses
  • Dishonest forms of adware
  • Trojans
  • Crimeware
  • Rootkits
  • Spyware
  • Worms

After quarantining the threats, Reimage automatically performs additional actions to repair any additional damage that the programs might have caused by checking:

  • Windows Registry keys
  • DLLs
  • System files

Reimage can also draw upon an online database containing more than 25 million essential components that can be downloaded and installed in the event that the original system files have been corrupted beyond repair.

Is Reimage Safe and Reliable?

Reimage is not independently audited by a testing laboratory, however it remains an extremely popular Windows repair tool for fixing damaged Registry and system files by comparing them with a clean image. The company, which lists a business address on the Isle of Man, says that its proprietary technology has been patented.

While Reimage’s claims cannot be externally audited, it did succeed in identifying discrepancies in basic Windows file in our test machine and restored them to their proper baseline state.

How Reimage Works

How to Get Started With Reimage

Reimage is an extremely easy program to use that—despite its extensive features—requires almost no technical know-how on the part of users. Installation is as simple as downloading an installation file from the product website. Users that want to remove detected performance and security issues will also need to purchase a license key and activate it from within the program. Reimage also features a simple user face for initiating the scan and then automatically repairing any detected errors. While it might be a turn-off for power-users, those that simply need a quick and effective cleanup utility will undoubtedly appreciate the tool’s simplicity.

Reimage Customer Support

Reimage Support is available through a dedicated and well-populated help center which provides text based articles outlining common troubleshooting steps.

In the event that these resources are not enough to resolve users’ issues they can reach out to the company by email or contact Reimage via one of its 3 toll-free international numbers (access countries: USA and Canada, UK, Australia).

Reimage Pricing

How Much Does Reimage Cost?

Without a license, Reimage offers a free scanning tool which flags junk and other detected errors. While users could attempt to remove the junk and safeguard the threats manually, in practice this would not be an effective methodology.

Therefore, most users will want to purchase a license. These are available at the following prices:

Free
One computer
Extra computers

1

Covers 1 computer

Covers 2 additional computers

Scanning only

$70/year

$30/year


Value for Money 

Reimage provides a lot of functionality for those looking to both optimize their computers and keep on top of cybersecurity threats including trojans and rootkits. 

In order to derive maximum value for money from the company’s pricing, it is recommended to subscribe to a $100/year license which will allow the program to run on 3 different computers. 

Reimage Reimage Visit site

Bottom Line  

Reimage is a powerful system cleanup and security tool that specializes in securing and improving systems by comparing their current state with a “clean” install and rectifying where necessary. The tool functions like a virtual PC repair lab—without having to lug in any machine. Pricing is reasonable, particularly when the extended 3-machine license is bought, and there is support by phone, email, and through the online self-service help center.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Reimage reviews

Excellent • Reviews 3,388
on
Excellent
82%
Great
6%
Average
1%
Poor
1%
Bad
11%
Sort by
MK
Michael Kennedy
1 year ago
Reimage has the best tech's
Reimage has the best tech's, alway's professional, thank you!! Jaime G.
Pierre Lamain
1 year ago
Jaime was absolutely amazing
Jaime was absolutely amazing. Fast and efficient and understood my concerns to the letter. I now know this computer is safe and free of corruption and outside interference from hackers. I'm thrilled with the servicing
Pierre Lamain
1 year ago
The servicing was absolutely perfect in…
The servicing was absolutely perfect in every way. Julius was really good with his time management and he didn't fool around wasting time and asking all kinds of questions. An absolutely brilliant technician and I appreciate this. Thanks Julius for the time and effort you put into servicing this computer. Brilliant servicing.
NL
Neal Losier
1 year ago
I'm not a computer or IT Wiz
I'm not a computer or IT Wiz. I just have been using Reimage for years and from my experiences it has resolved all the issues I had when I had them. Today I contacted Help online app. I got a rapid connection to a tech and we were able to resolve my problem quickly. I recommend this app to anyone looking for self help programs.

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