HireRight Review

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Available Searches

Background Search

Forming the backbone of HireRight’s screening plans – the background search is a comprehensive and encompassing system which has an incredibly diverse database of information. Along with the expected regular results, HireRight’s clients are also privy to financial industry searches, compensation history and volunteer background.

People Search

Incorporated with the background checking, the people search runs in primarily the same format. There is no simplified people search version – only the full package which includes education , international checks along with access to the drug and alcohol database.

Criminal Background Search

HireRight’s criminal background database is more expansive than many of its competitors – noted particularly for its focus on drug and alcohol abuse. The standard checks are carried out including sex offences, violence/theft convictions & driver violations – but HireRight also offers comprehensive testing options for drug and health screening. For those who simply want to check backgrounds remotely – the drug and alcohol history database has extensive records of drug tests.

Case Study

To assess the validity and accuracy of HireRight’s services – we attempted to find the information about its President & CEO, Michael Petrullo. While we were armed and ready to go with search information with his first and last name, as well as the knowledge that HireRight's headquarters, we were unable to conduct a search without signing up for a payment plan. The website doesn’t offer sign up areas for a trial or full membership, subscriptions are taken out at a corporate level and single searches aren’t particularly part of the plan.

Key Features

HireRight has a number of unique features when compared to its competitionand has developed some insightful. These include the drugs and alcohol database which can flag any applicants who have previously has drugs tests– giving their prospective managers the results of past tests. The background screening plan also encompasses prohibited party searches, financial industry searches and volunteer background checks.

Fees

HireRight is primarily aimed at businesses with medium to large scale recruitment needs – meaning that single searches aren’t available on an ad hoc basis. Subscriptions and memberships are negotiated based on the level of information and frequency of searches – through the enquiry form on HireRight’s website.

Methodology

HireRight combines automated database searches with manual operator analysis. Having access to millions of public and private records, some results are returned instantly whilst others are verified by HireRight’s operators. Education verification are an example of this, wherein HireRight will directly contact the institutes to validate the claims.

Reliability

With comprehensive databases and exhaustive searches outperforming many of its rivals, HireRight is a reliable and trustworthy operator. Manual verification bring an added level of reassurance to its clients whilst a raft of awards make safe its credibility. With recognition in the Inc. 5000, HR Executive Magazine, Deloitte, AeA and the American Business Awards – HireRight is a staple measure for businesses in the US and abroad.

Safety & Security

With recognition and accreditation from the above publications – HireRight is duty-bound to be a secure portal. All of its interactions with public and private databases, external institutions and its clients systems are protected by encryption and cannot be intercepted or stolen. Being a corporate tool – the tool is also less likely to suffer from abuse and phishing attacks when compared to its free competitors.

Customer Support

HireRight was the 2012 recipient of Market Tools’ Ace Award for achievement in customer excellence – a hard-earned recognition by the customer support team. The team can be reached via e-mail, live chat, telephone and fax support – with international offices and support lines available for every continent. Clients can also request a call back by entering their details in the ‘Let Us Contact You’ page.

Bottom Line

HireRight has been recommended by numerous publications around the world. With an operating office on every continent, HireRight has propelled itself to the heights of the background screening industry and justifiably sits at the peak. An exhaustive service list combined with a dedicated international team of analysts make HireRight one of the best choices for large scale recruitment drives.

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