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1-800 Contacts Review

Extensive source for contact lenses online

Top10.com Staff

In a Nutshell

1-800 Contacts offers an innovative way to purchase contact lenses online, simplifying the process for users. With an extensive inventory from top brands, streamlined prescription management, and a price-match guarantee, it stands out as a leader in the industry. However, users should note that non-standard or specialty lenses may involve slightly higher costs.

pros

  • Price-match guarantee ensures competitive pricing.
  • Offers prescription renewal services via an app.
  • Extensive selection from trusted lens brands

cons

  • Specialty lenses may be pricier than standard options.
  • Insurance coverage is limited to certain providers.

1-800 Contacts at a Glance

9.8
Editorial Score

Delivery Speed

Provides delivery within 5-7 days
9.0

Customer Support

They offer 24/7 customer service through various channels, including phone, email, and chat
10.0

Product Range

Full range of contact lens options, including daily, weekly, and monthly disposables, specialized lenses, and their own private-label brand, AquaSoft
10.0

Value for Money

Competitive pricing, a best-price guarantee, subscription discounts, and free shipping
10.0

Return policy

Accepts returns of unopened and even opened boxes for any reason, with no time limit. Free return shipping is provided
10.0

Overview

Founded in 1995, 1-800 Contacts has transformed the way people purchase contact lenses. It combines a vast inventory of lenses from major brands with a simple online ordering system, catering to both convenience and affordability. The company is lauded for its customer-first policies, including a price-match guarantee and flexible returns.

1-800 Contacts provides lenses for various needs, including daily, bi-weekly, and monthly wear options, as well as specialty lenses like toric and multifocal. Its digital prescription renewal service through the ExpressExam app is a game-changer for customers without a current prescription.

1-800 Contacts 1-800 Contacts Visit Site

What is 1-800 Contacts?

1-800 Contacts is an online retailer specializing in contact lenses. It caters to users looking for convenience and affordability, offering a hassle-free way to order lenses from home. With its extensive brand partnerships, the platform ensures a wide range of options, including Acuvue, Biofinity, and Air Optix.

The company solves several pain points for contact lens wearers. For instance, its ExpressExam service allows users to renew their prescriptions online without needing a visit to an eye doctor, saving both time and money. Its price-match guarantee addresses cost concerns, ensuring users get the best deal available.

For users requiring specialty lenses like toric or bifocals, 1-800 Contacts provides comprehensive support and flexible return policies, making it accessible to a diverse audience.

1-800 Contacts: Pricing

1-800 Contacts offers competitive pricing across its product range. Below is an example of their pricing for popular lenses:

Brand

Type

Price per Box

Features

Acuvue Oasys

Bi-weekly

$30.99

Best for dry eyes

Dailies Total 1

Daily

$45.99

Superior comfort

Biofinity Toric

Monthly

$50.99

Suitable for astigmatism

Prices may vary depending on prescription and quantity ordered. Bulk discounts and the price-match guarantee enhance affordability.

How to Get Started

  1. Browse Products: Visit 1-800 Contacts and select your preferred brand and type.

  2. Upload Prescription: Upload a valid prescription or renew it using the ExpressExam app.

  3. Order & Ship: Complete your order and choose your preferred shipping method. Free standard shipping is available on most orders.

The process is straightforward, ensuring even first-time users can order with ease.

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Is There a 1-800 Contacts App?

Yes, 1-800 Contacts offers a mobile app available on iOS and Android. The app supports prescription uploads, reordering, and access to the ExpressExam feature. Its user-friendly design ensures a seamless shopping experience, and many users appreciate the convenience of managing their contact lens needs from their smartphones.

How Safe Is It?

1-800 Contacts prioritizes user safety with SSL encryption and HIPAA compliance to protect personal and medical information. The platform holds an A+ rating with the Better Business Bureau (BBB) and has consistently high customer reviews on Trustpilot, reflecting its reliability and customer satisfaction.

Help and Support

1-800 Contacts provides several customer support channels:

  • Phone: 1-800-266-8228 (available 24/7).

  • Live Chat: Accessible on their website and app.

  • Email Support: Response within 24 hours.

  • FAQs: Comprehensive guides for troubleshooting and lens care.

The company's dedication to round-the-clock support sets it apart, ensuring users can resolve issues at any time.

Bottom Line

1-800 Contacts is a trusted and reliable solution for anyone looking to simplify their contact lens ordering process. With its wide range of products, user-friendly platform, and excellent customer service, it stands out as a leader in the industry. The price-match guarantee and prescription renewal options make it particularly appealing for budget-conscious shoppers and busy individuals.

Disclaimer: AI was used in the creation of this content, along with human validation and proofreading.

Frequently Asked Questions
Can I use my vision insurance on 1-800 Contacts?+-

Yes, but only certain insurance providers are accepted. Customers can also submit their receipts for reimbursement if their provider is not directly supported.

How does the ExpressExam work?+-

The ExpressExam is an online vision test that takes about 10 minutes. Results are reviewed by licensed optometrists, and prescriptions are updated within 24 hours.

Is there a refund policy?+-

Yes, 1-800 Contacts offers a 100% satisfaction guarantee, including free exchanges and refunds for unopened lenses.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.
1-800 Contacts

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