In a Nutshell
pros
- Wide selection of top contact lens brands
- Easy online ordering with in-store pickup options
- Comprehensive eye care support, including exams
cons
- Pricing may be higher than some competitors
- Limited promotional discounts on contact lenses
LensCrafters at a Glance
Delivery Speed
Customer Support
Product Range
Value for Money
Return policy
Overview
Founded in 1983, LensCrafters has become one of the most recognized names in the eyewear industry in the United States. With over 1,000 retail locations nationwide and a robust online platform, LensCrafters provides customers with a seamless combination of premium eye care services and high-quality contact lenses. The brand is known for its partnerships with trusted lens manufacturers like Acuvue, DAILIES, Biofinity, and Air Optix, ensuring a diverse product range that meets various vision needs.
LensCrafters not only excels in offering top-tier contact lenses but also stands out for its commitment to comprehensive eye care. Customers can schedule eye exams, access professional fittings, and enjoy personalized guidance both online and in-store. By combining modern technology with decades of experience, LensCrafters offers a convenient and reliable solution for maintaining clear and healthy vision.
LensCrafters Pricing
Daily Contact Lenses
$30–$70 per box (30 lenses)
Weekly/Monthly Contact Lenses
$45–$90 per box (6 lenses)
Toric/Astigmatism Lenses
$50–$120 per box
Multifocal Lenses
$60–$130 per box
While LensCrafters’ prices are slightly above industry averages, the added convenience of in-person fittings and professional eye care makes it worth the cost.
How does LensCrafters work?
LensCrafters simplifies the contact lens ordering process:
Eye Exam: Schedule an eye exam online or in-store.
Lens Selection: Choose from a variety of top-tier brands.
Order Online or Pickup: Order contacts online and have them delivered or pick them up in-store.
Refills and Support: Set up auto-refill options for convenience and access expert support when needed.
LensCrafters also offers a money-back satisfaction guarantee, ensuring customers are satisfied with their lens purchases.
Is LensCrafters reliable and safe?
LensCrafters is a trusted name in eyewear, with over 40 years of experience. It holds an A+ rating on the BBB and is highly rated on Trustpilot for customer service and product quality. The company complies with FDA standards, ensuring all lenses are safe and reliable.
Help and Support
LensCrafters offers robust customer support through multiple channels:
Phone Support: Available daily from 8:30 AM–5:30 PM EST.
Live Chat: Accessible on their website for real-time help.
Email: Responses within 1–2 business days.
In-store Assistance: Visit any of their 1,000+ U.S. locations for fittings and advice.
FAQs and blogs are also available on their website to help customers choose lenses and care for them properly.
What makes LensCrafters stand out?
LensCrafters’ unique value lies in its holistic approach to eye care and contact lens solutions:
Top Brands: Acuvue, DAILIES, Biofinity, and more.
Eye Care Services: Access to professional optometrists for exams and fittings.
Store Pickup Options: Combine online convenience with local in-person support.
Loyalty Programs: LensCrafters provides occasional discounts and rewards for repeat customers.
Bottom Line
LensCrafters delivers reliable, high-quality contact lenses with exceptional customer care. While pricing may be slightly higher than competitors, the professional support and convenience it offers make LensCrafters a standout choice for contact lens users.
FAQs
1. Does LensCrafters offer discounts on contact lenses?
Yes, LensCrafters occasionally offers discounts and promotional deals, especially for first-time customers or with a subscription plan.
2. Can I get an eye exam at LensCrafters before ordering contacts?
Absolutely. LensCrafters offers comprehensive eye exams through its network of optometrists, ensuring your prescription is accurate.
3. How long does it take to receive contact lenses from LensCrafters?
Standard shipping typically takes 5–7 business days, while in-store pickup may be available sooner based on location.
Disclaimer: AI was used in the creation of this content, along with human validation and proofreading.