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Squarespace Review (2024)

Modern hosting services with a sleek web design suite
By Top10.com StaffBy Top10.com Staff -
Last Updated: May 31, 2023
1,275 reviews
by
logo-SQUARESPACE
Visit Site
Price
Starting at $16/month
Types of Hosting Plans
Cloud
Storage
Unlimited

Our Verdict

Is Squarespace Worth Signing Up For?

Squarespace's all-in-one platform empowers people with creative ideas to build a website and optimize it with best-in-class marketing tools and analytics.

Price
Starting at $16/month
Types of Hosting Plans
Cloud
Storage
Unlimited

Squarespace Pros & Cons

PROS

Easy to use
Custom templates and fonts
Ecommerce functionality available

CONS

Chat support only on weekdays
Ecommerce site is rather pricey

Top Squarespace Reviews

Somnur van der Kraan
I especially wanted to write about Squrspace there was so much pointless negative feedback.…
I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.
Mi
MichelleB
As a website designer, I've built 82 websites in Squarespace and love it.
As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.
Jannik Trenz
Alles super
Alles super. Genau die Plattform die ich gesucht habe.
See all Squarespace reviews

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Squarespace Squarespace Visit Site

Overview

Whatever type of website you’re looking to build—a simple blog, an online Ecommerce shop, a business website, or a striking online home for your portfolio—Squarespace will have everything you need. And it’s easy to use. 

Squarespace uses a simple point-and-click functionality that will have you piecing together an original website with completely customizable features from start to finish. Squarespace sites are mobile-optimized, incorporate top SEO practices, and seamlessly integrate with social media.

Ideal for

Squarespace is ideal for people who want an easy-to-use website builder that doesn’t require any sort of mastery of web design and has a variety of customization features.

How Squarespace Works

Why Go With Squarespace

Squarespace is not the cheapest website builder out there, but it is one of the best, if not the best. For anyone who needs a high-quality website, from the inside out—and is willing to invest slightly more in order to save time and headaches in the long run—Squarespace is a shoe in.    

The drag-and-drop editor is very user-friendly and completely customizable. And once you get the hang of the editor (it won’t take you long), you can also take advantage of the dozens of rich, engaging templates that Squarespace features, which are split into easy-to-navigate categories. These include business, health and fitness, photography, wedding, artists, travel and lifestyle, and music, to name a few. There’s no reason to feel limited to a specific genre though, and it’s up to you to decide how to craft your vision for your website. However you decide to make your website look, you can preview it before publishing.  

Squarespace offers a wide range of features for Ecommerce, blogging, and social media integration. And you won’t have to worry about bandwidth, storage, or how many pages you have—since those are unlimited. You can also implement dozens of website integrations, including with platforms like Google Maps, Unsplash, Getty Images, and PayPal, to name a few. 

Features

  • Unlimited storage and bandwidth
  • Free custom domain name
  • Unlimited pages
  • SEO and analytics included
  • Social media integration 
  • Easy-edit photo galleries 
  • Mobile-optimized
  • Categorized templates

Marketing Tools

Squarespace provides users with an entire set of marketing tools that can be used to increase traffic and connect with readers. These include email campaigns, SEO tools, and comprehensive social media integration. This is a solid way to use social media networks like Instagram, Pinterest, Facebook, and Twitter (among others) to increase the exposure of your website. You can also take advantage of Squarespace analytics to get a detailed look at what’s working and what’s not, and react accordingly. 

Customization

Squarespace's customizable website layouts allow you to easily drag & drop images onto your site, and move, add, or delete sections of a page. Further customize with specific settings including fonts, colors, and page configurations.  The platform accommodates Adobe and Google Fonts, and many of these work in different languages. Also, whenever you want to change your font, the process is simple and painless. 

Squarespace allows you to integrate third-party modifications into your site, typically by pasting code provided by the third-party service into a code block or code injection. 

This is helpful when you’d like to add a specific feature that Squarespace doesn’t provide. 

If your Squarespace site has a custom domain linked to it you can also add a custom email address. 

Payment Processing

Squarespace makes closing sales easier with it's single-page, mobile-optimized checkout, which features abandoned checkout recovery, and flexible payment options.

For Ecommerce sites, Squarespace lets merchants fully customize their checkout forms. If you want to accept payments on your Ecommerce site you first need to connect a payment processor, and with Squarespace you can use Stripe, PayPal, Apple Pay, and Venmo. If you have the website business plan, you’ll pay a 3% transaction fee, but with the Commerce Basic and Commerce Advanced plans there is no fee. 

Both Stripe and PayPal are compliant with PCI-DSS (Payment Card Industry Data Security Standard). 

You can also make use of a wealth of features to help you increase the exposure of your brand, prevent shopping cart abandonment, and create customer rewards programs and other ways to boost the positive word of mouth for your company.

SEO Tools

No matter what type of site you run on Squarespace, you’ll have great SEO baked right into the cake. 

When you create a website, Squarespace automatically creates and builds a sitemap as you add more pages, which helps Google rankings. Also, all Squarespace sites have clean HTML code, SEO-optimized URL structures, and use automatic tagging and redirects. 

Also, with Squarespace analytics tools, you can see what that you are doing is working and what could use improvement. 

Squarespace Customer Support

Squarespace puts a lot of emphasis on its 24/7 customer service, and it has the trophies to prove it. The company has won multiple “Stevie Awards” (also known as the American Business Awards) for their support branch, including the Gold Stevie in 2013 for Customer Service Department of the Year. The company has also won Silver and Bronze Stevie awards for its customer service department. 

Squarespace customer service representatives are available 24/7 to answer inquiries submitted through the ticket system and usually representatives will respond to queries in less than an hour. There is also a knowledge base available and workshops that show users how to make the most of their Squarespace website.

Squarespace also offers a comprehensive knowledge base for searching for answers to common problems, including how to manuals, tutorials and video workshops on getting started, and FAQ. They also have a forum for community-based answers to your problems, where you can share experiences.

Squarespace Squarespace Visit Site

Bottom Line

Squarespace has helped countless users get their online visions off the ground, through a combination of a user-friendly interface, professional templates, extensive customizations, social media integrations, and responsive customer service. The website builder is also a great option if you’re looking to launch an Ecommerce store. Put simply, if you’re looking to build a website and are a bit nervous about how you’ll pull it off, Squarespace makes things easier. 



Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Squarespace reviews

Bad • Reviews 1,275
on
Excellent
12%
Great
3%
Average
2%
Poor
7%
Bad
76%
Sort by
Somnur van der Kraan
2 days ago
I especially wanted to write about Squrspace there was so much pointless negative feedback.…
I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.
Mi
MichelleB
2 days ago
As a website designer, I've built 82 websites in Squarespace and love it.
As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.
Jannik Trenz
2 months ago
Alles super
Alles super. Genau die Plattform die ich gesucht habe.
Barebe Niringiyimana
3 months ago
Duktig och snabb support
Duktig och snabb support, enkel plattform att bygga sin hemsida på! Älskar!

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