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ADP Review

Katy Ward

In a Nutshell

ADP offers multiple bundles for payroll processing, including a la carte options and value-added services. This makes for an affordable, customizable solution for growing businesses of any size.

pros

  • Superb scalability for businesses of all sizes
  • Easy accessibility for employees to view their payslips
  • Extensive reporting on compensation, pay equity, etc

cons

  • Pricing isn’t good for small businesses that aren’t scaling
  • Payment options may be limited based on subscription

ADP at a Glance

9.6
Editorial Score

Integration Capabilities

Integrate with popular business software applications and with leading payroll, HR and financial systems, including most ERPs
10.0

Features

Time, attendance, onboarding, offboarding, benefit enrollment, job postings, time off requests, performance reviews
10.0

Employee Experience

View payslips, Benefits and retirement planning, desktop and mobile access, touchless kiosks to track time
8.0

Reporting and Analytics

Robust reporting system with 50+ reports, people analytics and HR benchmarking
10.0

Trials

3 months free
10.0

ADP ADP Visit Site

ADP at a Glance

Best for: Small and medium-sized businesses looking to scale
Price range: Quote-based
Benefits & HR: 401(k), Simple IRA, SEP IRA, health, general liability insurance, workers’ comp
Automatic tax filing: Yes
Apps: iOS and Android

Features and Add-ons 

ADP offers the standard payroll software, but it also has other impressive services that are perfect for growing businesses to manage their employees with ease. Features like time tracking, automatic tax filing, preparation of W-2s and 1099s, insurance services, and many others are available to companies across the globe. Here’s a brief look at a few of these. 

  • Robust reporting system with 50+ reports
  • Various insurance services, including unemployment insurance
  • Automatic tax liability calculation, deduction, and year-end filing
  • New hire onboarding
  • Benefits and retirement planning for employees
  • Cloud-based platform for quick accessibility across multiple devices
  • Online portals for employees to easily track their time and attendance  
  • Easy integration with third-party apps, like Quickbooks and Slack 

Tax Compliance 

With ADP managing all your payroll taxation and tax reporting, staying tax compliant will be simple. ADP’s software automatically calculates tax liabilities and deductions, offers quarterly and annual tax reporting, and pays tax obligations on time on your behalf. 

As long as your business has provided accurate data to ADP, it guarantees complete accuracy in calculations and filing. In case there’s an error on ADP’s end, the company will cover all the penalties and fees that the government may impose. 

Payment Options 

ADP offers several payment options to employees. They can receive payments through paperless delivery, direct deposits, printed and signed checks inserted in envelopes (not available with the basic plan), and prepaid VISA cards.

The company’s payroll software offers many ways to track payments for different types of employees, from the salaried employees to contractors. Clients are free to customize their payment cycles— it could be weekly, monthly, bi-monthly, or even on specific dates of the month. Even if any payments are made off the cycle, it won’t interrupt or change the regular pay cycle that is in place for the employees. 

Pricing/Costs & Fees 

ADP has 4 different plans: Essential, Enhanced, Complete, and HR Pro. Essential is for small startups and companies that just need basic payroll services and simple tax management. The advanced plans, like Complete and HR Pro, are for larger companies that need advanced HCM tools and HR support. Users also have a vast array of add-ons to choose from, like time tracking, benefits administration, marketing tools, and much more. 

ADP does not mention the prices of these plans on their website, so you’ll have to get in touch with them and discuss your company’s requirements to obtain a price quote. You can either add your contact details on the ADP website and wait for a representative to get in touch with you or call the company directly.


Essential
Enhanced
Complete
HR Pro
Computer, mobile app, phone call
Payroll delivery
Tax filing
Background checks
X
HR tracking, training, and toolkits
X
X
Legal assistance, including employment matters
X
X
X

ADP ADP Visit Site

Usability 

ADP is a powerhouse of HCM tools, and although it offers great convenience, the software can feel complex and overwhelming during the setup. With a dedicated account manager’s assistance, setup will feel like a breeze, but it will cost you more too. However, if you choose to set up the software without an account manager, the software does offer setup assistance to prevent errors and help you get started.

Once you are past setup, things should get a lot easier. Since the ADP software is cloud-based, employees and clients can access the application from their computers and their phones (Android and iOS). The tabbed interface is simple to comprehend for users, so it won’t be a struggle for them to find and update information. 

ADP makes time tracking, scheduling, and requesting leave super convenient because it digitizes these processes. Employees can use touchless kiosks to track their time, and with face- and voice-recognition technology, the entire process becomes relatively hassle-free. 

Conclusion 

With more than 1,000,000 clients in 140 countries, ADP’s payroll and HCM solutions are among the best in the industry. From small-sized businesses with less than 50 employees to large ones with over 1000 employees, ADP has various plans to cater to companies of all sizes. ADP’s payroll software is robust, and it offers a diverse set of HR and HCM tools that are sure to save on time and costs for both clients and employees. 

Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance.

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