In a Nutshell
pros
- Simple 3-step process
- Attractive price
cons
- Some customers found pricing difficult to understand
- Poor TrustPilot reviews
- Website not 100% clear (poorly written/translated)
What Does GetDivorcePapers Provide?
GetDivorcePapers offers a 3-step process for—you guessed it—getting divorce papers. However, this isn’t the only divorce-related service they offer. The online platform enables you to determine your eligibility for self-filing, and provides instructions on how to do so.
If you have children, you can also calculate child support, create a parenting plan, and prepare alimony papers, if need be.
Finally, an extended subscription ($37.99/mo) includes continued customer service, support for changes to your documents, and unlimited storage for your divorce documents, plus a large array of additional forms.
How Does Getting an Online Divorce with GetDivorcePapers Work?
As mentioned, customers will use a 3-step process to get everything ready, with a guarantee that all forms provided are up-to-date and fully legal. If documents are refused by a court, you should be eligible for a refund.
Customers start by signing up and choosing their state of residence (or that of their spouse), and are then asked to answer a few questions relating to their divorce case, to ensure eligibility. This is primarily based on whether the divorce is uncontested and the spouse is ready to sign the divorce papers.
Next, customers are directed to a comprehensive questionnaire, the answers to which are used to generate the final divorce documents. The questionnaire can be saved at any time and continued later, so you can go at your own pace. Customer information is never deleted without consent, so there’s no pressure to finish quickly should you need to get information from your spouse.
After filling out the questionnaire, customers are presented with all the legal documents needed to file for divorce, and the papers to serve to their spouse. The documents need only be printed and signed, after which they can be submitted in person or by mail.
Customers can go back and make changes as necessary to the forms, as many times as necessary, at no additional charge.
Pricing for Online Divorce
GetDivorcePapers has one of the cheapest price points on the market for online divorce services, coming in at $139.00. There are also some additional paid services available. Some customers have found the pricing of these additional services unclear, so be sure to read through everything carefully. Examples include changing states ($100), separation services ($100), and certain additional forms.
GetDivorcePapers also offers a $37.99/mo subscription, which includes extended customer service, unlimited storage, and free access additional forms.
Finally, any documents that are shipped, rather than printed at home, are subject to a $29.99 shipping fee.
GetDivorcePapers Background
GetDivorcePapers was founded in 2005, with the goal of helping customers to go through a simpler, cheaper divorce process. To do so, GetDivorcePapers works with a legal team that ensures all forms are always up-to-date and conform fully to court expectations. In its 14 years of operation, GetDivorcePapers has helped more than 600,000 individuals get their divorce papers and file for divorce.
According to its website, the company has received a number of positive, verified reviews, most of which praise the simple and fast process. Its rating on TrustPilot, however, is 2.0 out of 5 stars. Most of the negative reviews have to do with surprise or incorrect charges, difficulty getting refunds, and poor customer service.
What Customers Say About GetDivorcePapers
“This process saved a lot of money and time in getting the paperwork done. The chat room was very helpful [a]s well.” - Ruth V., customer.
“It was simple and not too time consuming. The price was extremely reasonable compared to other online sites i looked into. I only ran into one problem while filling out information but when i called the customer assistance phone line they not only were quick to answer but solved my issue right away. I thought that was wonderful!” - Stephen W., customer.
“We think your service is good but can be more explained in detail for those who may not understand legal terms. This service is easy to use and somewhat cost effective.” - Chris J., customer.
Customer Service
Customer service is available from 8am to 8pm (PT) Monday - Friday, and 8am to 5pm (PT) on Saturdays, by telephone (toll-free), live chat on the website, email, or by filling out the customer support form.
GetDivorcePapers also proposes a (paid) service whereby they’ll put you in touch with a state lawyer, should you need legal counsel.
GetDivorcePapers FAQs
What guarantees does GetDivorcePapers offer?
GetDivorcePapers guarantees 100% court acceptance—should a court reject your divorce papers because of an error on its part, you will be refunded. All forms are guaranteed to be up-to-date, fully legal, and authorized or accepted by your state.
Is my personal information secure?
According to the GetDivorcePapers website, your documents are kept private and protected by VeriSign, which offers SSL encryption. The company claims furthermore that your information will never be released to third parties for commercial purposes, or any others.
Does GetDivorcePapers offer any other services?
No, the company specializes only in divorce documents.
Should I use GetDivorcePapers if my divorce is being contested?
No. GetDivorcePapers is targeted at spouses engaging in uncontested, no-fault divorce, and who have or are willing to come to terms on the distribution of property, and child and spousal support. If your divorce is being contested or you are experiencing difficulty communicating with your spouse or dividing your assets, legal counsel is recommended.
Bottom Line
GetDivorcePapers has an attractive, low rate, and a simple 3-step process. However, customer reviews reveal some recurring issues, including common misunderstandings in terms of pricing and complaints about customer service. The website itself is serviceable, but contains numerous errors in language—a worrisome attribute for a legal service.
Taken together, these make it difficult to fully endorse GetDivorcePapers, so we recommend carefully reading through the terms & conditions, and comparing with other services to make sure you find the right one for you.
