In a Nutshell
pros
- Specializes in wills & estate planning
- Straightforward form filling
- Has Learn Center with informational articles
cons
- Pricey for homeowners
- Basic plan includes only 6 months of revisions
Best for
Willing is best for people who need an entire estate planning package
What Does Willing Provide?
Willing provides all the legal documents necessary for estate planning. This includes a last will & testament, a living will, durable power of attorney, state-specific signing instructions, transfer on death deed, and a revocable living trust. Certain packages come with the service of deed filing by county and the service of shipping documents to your home.
In addition to providing legal documents, Willing has a Learn Center with articles that range from basic will creation to more advanced topics about estate planning and probate. It also has a section called Stories, which is essentially a blog that covers a broader range of topics like vacationing, how to talk about death, and more.
Willing is not associated with any network of lawyers and does not provide lawyer consults or recommendations.
Pricing Plans
There are 3 price bundles on offer at Willing: Individual, Homeowners, and Ultimate Care. The Individual bundle comes with more than just a last will & testament. It also offers other vital estate planning documents, including a living will and durable power of attorney. For everything it offers, the price remains comparable to other online will makers that offer only standalone wills.
However, if you are a homeowner, the price shoots up. While the Homeowners bundle does offer additional documents and services, it’s up to you to decide if the cost is worth it. The Ultimate Care bundle offers the same products as the Homeowners bundle - with the addition of premium customer support, home delivery of documents, and unlimited revisions for 3 years (as opposed to 6 months).
Willing Background
Willing was founded in 2015 by Eliam Medina, who was driven by the personal experience of his aunt dying and leaving her estate in a mess. It cost Medina thousands of dollars to sort through everything, which led him to create Willing, a service designed to offer high-quality estate planning without the high cost of an attorney. Since its launch, Willing has served over 500,000 customers.
What Customers Say About Willing
“I’m 68 and I have 4 kids and 4 grandkids. I used Willing.com so I could make sure my loved ones were taken care of when I pass.”
-Susie
Customer Service
Willing customer service is available via phone (855-856-1381), email, and in-site messaging. In-site messaging usually responds immediately or within a few hours.
Willing FAQ
Can I consult with a lawyer through Willing?
While all documents on Willing have been created by leading attorneys from Ivy League schools, the site does not offer any lawyer consultations or recommendations.
Do documents come with a guarantee?
All Willing bundles come with a money-back guarantee, which means that consumers can get a full refund if they are unsatisfied with their purchase, or even if they change their mind.
What payment methods does Willing support?
Willing supports major credit cards, including Visa, MasterCard, American Express, and Discover. All transactions are SSL (secure socket layer) protected.
Bottom Line
Willing has established itself as an expert online willmaker that focuses solely on wills and estate plans. All documents on the site have been created by professional attorneys and are state-specific. There are 3 price bundles available and all come with a money-back guarantee. The higher-priced bundles include services such as deed filing and home delivery of documents.