In a Nutshell
pros
- Offers professional logo design services for fair prices
- The website is easy to navigate and well explained
- The company offers a range of logo design packages
cons
- Extensive choice of expert designers available
- Concise writing style
Designhill Highlights
- Great value
- Strong customer service features
- Designhill allows you to browse a range of industry experts easily
Value for Money
Designhill allows you to browse a range of experts, who offer a variety of different prices; making it easy to find a designer who is within your budget range. They also offer comprehensive, all-inclusive packages, ranging from the inexpensive Fast Track at $199, to the Premium at $999. Payments are taken upfront for all design contests, so both the contest holder and the designers are protected. The money is then paid to the designer once the contest holder is completely satisfied. The contest holders can always choose between a refundable and guaranteed contest option. In a refundable contest option, a money back guarantee is assured, if the contest holder is not satisfied with the designs.
The wide variety of portfolio examples provided by the site’s logo designers is impressive, as are their detailed explanations of their experience. The ‘Winning Design’ page is a great place to view a wide selection (in the hundreds) of designs from their pool of 70,000+ designers that have already been chosen. You can give real-time feed-back to the designers bidding for any changes you want, and ask for unlimited revisions. With so many designers bidding for your project, you'll never need to worry about finding the right designer for your project.
Contract Terms
There are no contract terms as such available on the site. However, there is an incredibly comprehensive FAQ section that covers every question and eventuality. Covering both sellers and buyers, it’s a hub to find out everything you need to know about the process. From launching and managing a contest, to choosing a winner, and receiving your design. It does make clear that working closely with your designer/s will ensure feedback is clear and the job is completed successfully.
If you do require further information, then you can use the chat function as we did, to chat live with a member of the helpful support team. They are always happy to help in any way they can, whether it’s providing you with a link to the full terms and conditions, or guiding you through what you need to know before you buy. There is also a very useful section detailing guidelines and policies, including a Designer code of conduct.
Customer Service
Designhill has many glowing reviews from their customers, so it’s easy to see why it’s such a popular site. All these reviews and ratings are available to read on the website. They’ve also made it really easy to get in touch in various ways for additional help if you need it - whether it’s by phone, email, or through the live chat functionality.
Design Process
The design process is well laid-out on the website and the company takes you through each aspect and stage of the journey in-depth. The images accompanying the explanations also give the explanations a nice touch and make the design process easier to understand.
Conclusion
Designhill has a charming website, which lists every aspect of its services in a clear and easy-to-understand way. They offer a range of packages, which offer different features at different prices. The reviews on their website also show that they provide good customer service.
