Top Medical Alert Systems Worn as a Necklace
Stay protected when you're on-the-go

With MobileHelp, you can choose between an in-home or on-the-go system, or a bundled package that combines the two. These medical alert systems suit seniors who spend most of their time at home and active older adults who enjoy being out and about.

MobileHelp's devices have several valuable add-on services, such as MD Live and Mobile Vitals, which help seniors take charge of their health and maintain their independence. MDLive, for example, provides telehealthcare services that let you connect with a board-certified doctor through video calls.

John Buchanan, a registered nurse and former EMT at Saint Francis Hospital, remembers responding to an older woman who had fallen and hit her head. She lived alone with a MobileHelp system and only spoke Spanish. Fortunately, the monitoring representative on the base unit was able to interpret. He alerted John's team that the patient had been taking blood thinners, so they took her to the hospital as a precaution. Tests later showed she had internal bleeding. John says, "without an interpreter, we might not have known her history or what medications she was taking."

Why we chose MobileHelp: This provider allows you to try their service for 30 days. When you join, they don't ask you to sign a contract or pay equipment fees (for six of the eight products offered).

Our experience: We like that MobileHelp offers a wide array of add-on services. We also appreciated their quick response times—from 1-15 seconds on average — indicating speedy and attentive service.

Medical Alert has an in-home system with a base unit and waterproof help button, wearable on your neck or wrist. There is also an on-the-go option with GPS and a help button, giving you more freedom to move around your house.

Medical Alert's plans include access to a free mobile app that connects you directly to customer support, pinpointing your location and checking your device's battery status. This company boasts industry-leading response times and 24/7 monitoring all year round, with access to trained response coordinators. They also charge no upfront device, setup, or activation fees.

Why we chose Medical Alert: You can select a bundled option that integrates the in-home and on-the-go systems. One device performs all the necessary functions - rendering their systems simple to set up and use. 

Our experience: We found Medical Alert's equipment integration made it very convenient to use this system. We also liked that the help buttons are lightweight and waterproof. However, we did notice that the mobile devices needed daily charging.