Saily Mobile Plans Review 2024

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Saily at a Glance

Best for: Frequent international travel

Price: From $3.99 to $36.99

Plan: Up to 20 GB of data/month

Network: Multi-operator network support

Phone purchase required: No

What Is Saily?

Saily offers a global eSIM cell phone plan tailored for travelers. It provides seamless connectivity across 150+ countries, eliminating the need to hunt for WiFi hotspots. Using local networks, Saily delivers reliable and secure internet access, including 5G, where available. 

Saily also adapts its pricing to match the data costs of each country, so you enjoy lower prices in regions with cheaper data. This makes it a great mobile plan for frequent travelers, especially since it doesn’t charge roaming fees.

Saily Features

Global Connectivity 

Saily's data plans allow travelers to stay connected globally in over 150 countries. The service covers popular destinations like France, Japan, Turkey, and many others. You can easily check coverage for your intended country by visiting the "Destinations" page on Saily's website and using the search bar.

Seamless Integration

Saily works alongside your existing phone service, eliminating the need to change your current setup. You'll keep your phone number and SIM card, maintaining all your usual calling and texting capabilities while using Saily’s data plans. 

eSIM Simplicity

Saily's eSIM technology adapts to diverse travel needs. Your device can store multiple eSIM profiles without needing physical SIM swaps. iPhones can hold up to 10 profiles, while most Android phones support seven. You can use a single eSIM for both home and travel and then add destination plans as needed. 

Quick Setup

Setting up Saily is a straightforward process designed for quick connectivity, even if you're new to eSIM technology. Simply download the app, subscribe to the service, install the eSIM, and purchase a data plan. 

Saily offers comprehensive setup instructions on its website and app for those who prefer step-by-step guidance. And, if you ever get stuck or have questions, Saily's 24/7 customer support team is available to help. 

Flexibility and Transparency

Unlike mobile carriers like AT&T and Verizon, Saily operates without contracts or long-term commitments. The prepaid model means no roaming fees or hidden charges, providing clear, upfront pricing for your data usage abroad.

Advance Planning

Saily lets you buy data plans up to 30 days before your trip. You can activate your plan whenever you're ready, giving you internet access as soon as you arrive at your destination. This feature helps you prepare in advance and stay connected from the moment you land.

Is Saily Reliable?

Saily uses a multi-carrier network, connecting users to the strongest available signal in each destination. This approach includes access to 5G networks, potentially offering improved speed and stability.

The service was developed by the team behind NordVPN, which is known for its focus on digital security. This background influences Saily's approach to user data protection. All personal information collected through the app is encrypted and transferred via secure connections. 

If you need to update your profile details, such as changing your email address, you can contact the support team at support@saily.com.

For more extensive data management, including requesting a copy of your personal data, deleting your account, or having your data removed from Saily's systems, you can email privacy@saily.com. 

How Saily Works

Saily is a prepaid data plan with an eSIM-only service that doesn't require contracts. Once you activate your eSIM, it works alongside your phone's current SIM, ensuring your normal calling and texting capabilities remain unaffected.

The app lets you choose from various flexible data plans specific to the country you're traveling to. Unlike many other international phone plans, you can wait to activate the plan when needed within 30 days of purchase. The plan lasts seven to 30 days after activation, depending on your chosen option. If you delete your data, you can simply buy another plan.

How to Get Started With Saily

Setting up your Saily eSIM is quick and straightforward, especially since the app will guide you through everything. Here’s how to get started: 

1. Check device compatibility: Ensure your device supports eSIM by checking Saily's "Supported Devices" page or searching your phone model online.

2. Choose a data plan: Select your destination and pick a suitable plan.

3. Download the app: Get it from Google Play (Android) or the App Store (iOS), or use the download link on Saily's website.

4. Install: Follow the app's prompts to install the eSIM and grant necessary permissions.

5. Activate: Press "Activate" when you're ready to use the plan. Do this before your trip to ensure easy connection upon arrival.

Customer Service

Saily offers 24/7 in-app chat support for immediate assistance. Users report that it typically takes one to two minutes to find the live chat option and connect with a support agent. You can also email the team at support@saily.com or use the contact form on the website. 

Additionally, Saily provides a valuable self-service option through its extensive Help Center and FAQ section. These resources cover a wide range of topics, including how to get started with Saily, details about plans and pricing, and solutions to common issues.

How to Cancel or Pause a Saily Subscription

Saily operates on a prepaid model without automatic renewals, eliminating the need for subscription cancellations. This approach prevents accidental renewal of data plans for countries you're no longer visiting.

While Saily takes measures to ensure compatibility, such as limiting app availability on certain devices, errors can occur. If you purchase a plan but haven't installed the eSIM or activated the data, you're eligible for a full refund. Saily may offer partial refunds for largely unused data plans at its discretion.

Before purchasing, it's advisable to check your device's eSIM compatibility. If you encounter any issues or need to request a refund, contact Saily's customer support for assistance.

Is There a Saily App?

Yes, Saily offers apps for both iOS and Android devices. You can download them from the App Store or Google Play. Alternatively, visit Saily's "eSIM app Download" page for direct links and setup instructions.

The app guides you through account creation and allows you to manage your plans and destinations. It also supports five additional languages: Spanish, German, French, Japanese, and Italian.

How Much Does Saily Cost?

Saily’s pricing varies depending on the country you’re in. While the higher-end plans show more cost fluctuations, your entry-level options are mostly consistent. So if you keep an eye on your data usage, you can travel comfortably with a small data budget. The table below shows a sample of countries where Saily operates. 

Optional Add-Ons

While Saily primarily offers data-only eSIM services, you have flexibility in managing your plans:

• Data Top-ups: If you use up your data faster than expected, simply open the Saily app, select your eSIM, and click "add data" for your current location.

• Multi-destination Planning: Planning a multi-country trip? You can purchase plans for each destination in advance and activate them as you arrive in each new country.

• Delayed Activation: You can buy additional plans and leave them inactive until needed, providing a backup for extended stays or unexpected data usage.

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Bottom Line

Saily offers an affordable and user-friendly eSIM solution for global connectivity. Its straightforward installation process and in-app data purchases make it ideal for frequent travelers. You can easily switch between data plans in different countries, enjoying immediate internet access upon arrival without roaming charges. With Saily, navigating complex international data becomes as simple as stepping off the plane.