In a Nutshell
pros
- Wide selection of carriers to choose from
- Listings receive multiple quotes within minutes
- Door-to-door pet transport, USDA-certified
cons
- CitizenShipper doesn’t offer direct insurance
- Service availability depends on drivers
- Customer experience varies from driver to driver
CitizenShipper at a Glance
Moving Services
Additional Services
Additional Benefits
Transparency
Customer Support
Who it’s best for
People looking for a bidding system to compare transporters.
Pet owners looking for safe, long-distance pet transport.
Individuals or businesses needing to ship large or bulky items.
Car and motorcycle owners looking for affordable auto transport.
Types of Moving Services Offered
- Pet transport – Specialized transport for dogs, cats, and other pets with USDA-registered carriers.
- Vehicle Shipping – Transport for cars, motorcycles, boats, and RVs across the U.S.
Furniture & large item moving – Secure transport for oversized household goods.
Airline pet nanny service – Handlers accompany pets on flights.
General freight shipping – Flexible shipping for a variety of cargo.
Pricing
CitizenShipper’s pricing will differ from driver to driver. After you post your listing, drivers will place their bids depending on your needs. From my interactions with the drivers on the website, I found many of them will provide an approximate price and adjust accordingly after receiving full details such as specific dates and times.
To transport two 70-pound German Shepherds from Los Angeles to San Diego, I received quotes ranging from $200 to $2500. However, most of the quotes were between $200 and $400. You should know that some drivers will submit proposals without prices.
To ship a 2020 Tesla Model S, I received quotes ranging from $165 to $800. Many of the drivers submitted proposals without prices, asking for more specific details such as if I wanted it towed or driven. Ultimately, whatever your price range, there is most likely a driver for you on CitizenShipper.
The Moving Process
- Post a Shipment – Users list their transport needs on the CitizenShipper platform.
- Receive Bids – Independent drivers and transport providers bid on the shipment.
- Choose a Transporter – Customers review transporter profiles, ratings, and pricing before selecting the best option.
- Confirm & Arrange Pickup – The transporter coordinates pickup details directly with the customer.
- Track & Complete Delivery – Shipments are delivered, and customers can leave reviews based on their experience.
Security & Reliability
✔ Background-checked transporters – CitizenShipper requires identity verification and screening for drivers.
✔ Pet safety features – Pet transporters are USDA-certified and trained in safe animal handling.
✔ Secure payment system – Payments are processed securely through the platform.
✔ 24/7 customer support – Assistance is available for dispute resolution and tracking.
✔ $1,000 pet protection plan – Additional coverage for pet transport in case of emergencies.
Bottom line
CitizenShipper offers an easy-to-use marketplace that effectively connects people looking to move hard-to-ship items to professional carriers. To use the service, you’ll start by submitting details about what you want to ship. For example, for a pet, you’ll need to state the breed, size, weight, and type of animal.
After you upload your listing, CitizenShipper’s drivers will send you quotes according to what you are trying to ship. You can expect to get quotes within a minute of uploading your listing. All CitizenShipper carriers are required to have insurance and pets are covered by a $1000 Pet Transportation Protection Plan. In addition to all these great features, CitizenShipper is available in all 50 states.
Methodology:
This review was compiled using information from the company's website and other reputable sources to provide an objective and comprehensive overview of CitizenShipper services.
AI was used in the creation of this content, along with human validation and proofreading.
