In a Nutshell
pros
- Full-service moving company
- Storage solutions available for free
- Licensed movers
cons
- Not a lot of reviews online
- Barely any information on website
Emerald Van Lines at a Glance
Main Services Covered: Full-service long-distance moves, corporate moves, full-truck moving
Participating States: Cross country
Online quote tool: No
Insurance included: Yes
Services Covered
Emerald Van Lines is a full-service long-distance moving company. This comes with everything from A to Z, including:
Packing up your belongings carefully at your current residence or place of business
Loading up the trucks
Transporting your belongings to the new location
Unpacking the truck upon arrival
Reassembling items as required
Free storage facilities
If you don’t have the time, energy, or resources to get the packing and moving done on your own, then Emerald Van Lines is a great solution as it covers every aspect of your move. Bear in mind this does come with a higher price tag. Emerald Van Lines isn’t known to be more expensive than other moving services out there.
Another thing that is good about Emerald Van Lines is that the crew is trained in long-distance moves. These jobs are different from smaller, local moves and require a different type of skill set and stamina. So it’s good to go with a company that has that type of expertise.
One downside to this company is that there is barely any information on the website apart from basic details regarding the type of general services available. But that’s it. Emerald Van Lines would do well to give its potential customers more meat on the website so people could see what kind of services are available, coverage area, and other important details before they call in.
Pricing
As with all moving companies online, Emerald Van Lines does not give any pricing information on the website. Instead, you’ll have to call for a quote. This is the industry standard. However, it would be nice to see some sort of range or anything to help gauge the cost of your move. An independent third party did a small survey of Emerald Van Lines customers and said that moves were averaging in the $3700 range.
Call an Emerald Van Lines rep and give them your move details. Pricing will vary based on your current location, the location you are moving to, the distance you’re moving, how much you’re transporting, any additional services you may require, and other factors. So the range can be quite wide.
You will appreciate Emerald Van Lines because it includes free storage services within the moving quote price you receive. Details about how long, what size unit, what type of units are available, and where the units are located are not available on the website. You’ll have to speak to a representative about all of that.
Also, Emerald Van Lines tends to run promotional offers. For example, Emerald Van Lines had a summer special at the time of writing, offering $499 off any moves booked within the summer months. So keep your eyes open for deals that’ll help you save on your move.
Moving Process
The moving process is fairly standard with Emerald Van Lines. Once you agree on a price and sign a contract, an Emerald Van Lines representative will arrange your moving date.
On the day of the move, a moving crew will come with trucks and packing supplies to pack up your belongings. This is a huge benefit because it means everything will be packed and protected properly.
The Emerald Van Lines moving crew will load up the truck, transport your belongings, and unload them on the other end. So it’s really a full-service deal.
Fleet Details
Emerald Van Lines doesn’t publish specific details about its fleet or crew. What we do know is that all crew members are professionally trained. And all of Emerald Van Lines staff are licensed to move in the states in which they operate.
Customer Support & Service
Emerald Van Lines has a pretty standard customer support reach out line. You won't be able to find many in-depth guides for moving, but there is a phone number you can call and an email contact form on the site. But there isn’t any other information on the website. You can also reach out to Emerald via Facebook or Instagram chat as they have their social media accounts linked to their site.
Phone Support:
(877) 628-6555
(833) 551-7780
Email Support:
Testimonials
“Amazing company ever, I found them when I was moving to my next state. It went smoothly and the price is affordable.” - Lana April 22, 2021 (Trustpilot Reviewer)
“Excellent. The price was exactly as quoted over the phone, and everything got moved perfectly. They guys were really cool to deal with.” - Dylan April 22, 2021 (Trustpilot Reviewer)
Bottom Line
Emerald Van Lines specializes in long-distance moves. And with full-service moving available, you can get everything done for you without any of the headaches that usually come with a move. Free insurance and storage facilities make this family-run business more appealing. While the company doesn’t have much of an online presence or online reviews to speak of, the ones that are available are positive.