In a Nutshell
pros
- Totally free service to use
- Wide network of professional plumbers
- Get help 24/7
cons
- Not an actual plumber
- Workmanship is not guaranteed by Call a Pro
- Have to call for any pricing info
Call a Pro at a Glance
Plumbing Services Offered
To be perfectly clear, Call a Pro does not provide plumbing services. Call a Pro is actually a network of professional plumbers that helps homeowners find local experts in their area to get the various plumbing jobs done. So, if you are looking for a plumber, whether it's for a leaking faucet, a burst pipe, or a shower that needs to be installed, Call a Pro can help pair you up with a professional near you.
Within the Call a Pro network are several qualified plumbers and plumbing services. These partner companies will cover a range of plumbing services, including:
- Full-service plumbing
- Pipe replacements
- Pipe repairs
- Drain cleaning and unclogging
- Leaky faucets or pipes
- Fixture installation
- Toilet installations and repairs
- Tub installations and repairs
- Shower installations and repairs
- Sink installations and repairs
- Residential plumbing services
- Commercial plumbing services
- Hot water heaters repairs and installations
- Ceiling leaks
- Underground pipe repairs
- Frozen pipes
- Gas lines
- Garbage disposals
So, they really cover the bases from one end of the spectrum to the next. There are also plumbers who deal specifically with waterproofing (but we'll deal with that in a later section of this review). If you are looking for something more specific, you can speak to a plumber directly to see if they cover that service. Chances are more likely than not that they do.
One other useful service that Call a Pro partners offer is emergency plumbing. This means that if your main water line bursts in the middle of June, your hot water heater bursts at 2 in the morning, or your pipes are frozen over, and you can't bathe your baby, there is someone there to help in a hurry. Most homeowners find this feature an absolute game-changer.
Pricing
Generally speaking, plumbers will not post service price lists on their websites. And Call a Pro is the same. You cannot go on the site, look up your specific project, and get a price off the bat. This is annoying for homeowners because half the beauty of dealing with online services is that you do not have to waste any of your time making phone calls before you've even gotten a price quote.
Unfortunately, plumbing services are many and varied. As such, plumbers can’t tell you beforehand how much a project is going to cost. There are just too many variables. The same project might be significantly cheaper or more expensive depending on which materials you select (for example, a brass or stainless steel faucet will cost considerably less than a titanium one), the location of your home (New York plumbing services are more expensive than those found in New Orleans), and exactly which plumbing projects you require (replacing a single faucet will cost nothing when compared to revamping your entire plumbing system).
So, it’s really too broad a spectrum to consider a generic pricing table. However, what we can say is that you are not obligated to take a contractor just because you get a quote from them. This means that you can call up one or multiple local plumbers to find out a price range. Then compare the prices (and the service terms), and see which one is cheapest. That’s the beauty of using a service like Call a Pro.
Customer Service and Response Time
In terms of its own customer support, Call a Pro has both phone and email options available. If you want to speak with someone about the specific details of your plumbing emergency or services required, then you should talk to a service rep from the individual plumbing contractors themselves. Call a Pro cannot give you this kind of information.
Warranty
Because Call a Pro does not provide the actual plumbing services, it also does not provide the warranty for these services. That means you cannot come back to Call a Pro in the event that your faucet starts leaking a day or 2 after it was fixed. Instead, you’ll have to deal directly with the contractor who fixed your faucet in the first place. This is common sense, though it would be an added bonus if Call a Pro had some sort of guarantee on the companies that are in the network.
That being said, most Call a Pro professionals do have some sort of warranty on workmanship and parts. Just make sure to clarify the exact terms of the warranty before any work is done in your home.
Other Services Offered
In addition to plumbing services, Call a Pro has a wide variety of other services available from professional contractors. Included among the services are:
Electrical services
- Wiring and repairs
- Troubleshooting
- Full-service electricians
- Old house rewiring
- Service upgrades, 100 & 200 Amp services
- Electrical upgrades
- Attic fan installation
- Circuit breakers installations
- Switches and outlet installations or repairs
- Installing lines for air conditioning units or systems
- Installing other appliance lines
- Ceiling fan installation
Waterproofing
- Basement waterproofing
- Crawl space waterproofing
- Wet basement repair
- Mold removal and remediation
- French drains
- Sump pump installations
- Waterproofing services
- Basement ventilation
- Protection against leaks and flooding
- Foundation repair
Pest control
- Insect control and extermination
- Rodents control and extermination
- Termite control
- Emergency services
- Bed bugs
- Fleas
- Wildlife removal
- Residential pest control
- Commercial pest control
- Ants
- Roaches
- Spiders
- Bees
- Mosquitoes
- Flies
Roofing
- Residential roofing
- Commercial roofing
- New roof installations
- Roof repairs
- Re-roofing
- Siding and gutters projects
- Windows and doors projects
- All types of roofs
- Emergency services
Call a Pro is really a one-stop-shop when it comes to home repairs and installations. We like that it’s all conveniently located on a single website where you can just toggle through to get to the various services.
Summary
Call a Pro provides homeowners all over the country a real service. Its large network of professional plumbers allows you to search and find local experts from wherever you are located. And since it’s free, you’ve got nothing to lose. Call a Pro network plumbers are professional, as well.