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387 Reviews

Notion Project Management Review

Richard Sutherland
Richard Sutherland writes for Top10.com. With over 20 years experience in web development, SEO, and marketing, Richard has worked with and developed software for huge brands like Samsung and Prudential Insurance. He has written for top tech websites, covering topics that include web hosting, consumer and business technology, and SaaS platforms.

April 16, 2025

2 min

notion
Price
$0–$20/user/month
Storage size
Unlimited (file upload limit on Free plan: 5MB/file)
Views
Table, Board, Calendar, Timeline, Gallery

In a Nutshell

Notion is an all-in-one productivity and project management tool designed to help teams organize their workflows, docs, and collaboration spaces in one unified workspace. Known for its flexibility and startup-friendly features, Notion supports task tracking, team wikis, knowledge sharing, and project planning with extensive customization capabilities.

Notion Pros & Cons

Pros

Unified workspace for docs, tasks, and databases
Free plan with generous limits for small teams
Highly customizable templates and layout blocks

Cons

Learning curve for new users
Limited advanced reporting and Gantt charts
notion

Notion at a Glance

8.4
Editorial Score

Customizable Dashboards

Highly flexible database views let users build dashboards with tables, timelines, boards, and charts tailored to workflows
9.0

Collaboration Tools

Real‑time editing & shared pages help teams work together, though it lacks built‑in chat on lower tier plans
8.0

Value for Money

Free plan and competitive tiers, scalable and strong flexibility for the price
9.0

Automations & Integrations

Notion supports automations and connects with many tools through native integrations (Slack, Jira, GitHub, etc.)
8.0

Free Trial/Guarantee

Free plan available; paid plans don’t offer a standard standalone trial but free tier lets you test many features
8.0

Notion at a Glance

Best For

Startups, SMEs, remote and hybrid teams

Key Use

Task management, collaboration, documentation

Price

Free to $20/month per user (Team plan)

Storage

Unlimited for all plans

Free Trial

Yes, full free plan

Features and Functionality

Task and Project Management

Notion enables users to create customizable Kanban boards, task lists, calendars, and tables to manage ongoing projects. Each task can include assignees, due dates, comments, tags, and files.

Team Wiki and Documentation

Users can build shared knowledge bases and wikis for onboarding, documentation, and internal processes, searchable and structured by topic.

Notes and Documents

A core strength of Notion is its note-taking system, with rich content blocks (text, images, checklists, embeds) and real-time collaboration.

Templates Library

Notion offers hundreds of user-generated and Notion-designed templates for product roadmaps, OKRs, design systems, sprint boards, and more.

Other features include: - Version history - Page permissions and sharing - API for integrations (Slack, GitHub, Google Drive, Zapier, etc.)

Collaboration Tools

Notion’s real-time collaboration allows teams to edit pages simultaneously, add comments, mention users, and set permissions at a granular level. Updates appear live, and changes are tracked via page history. Team members can use @mentions, assign tasks, and embed meeting notes within pages, making it ideal for asynchronous work.

Plans and Pricing

Plan

Price (per user/month)

Key Features

Free

$0

Unlimited pages & blocks, 10 guests, basic integrations

Plus

$10

Unlimited guests, version history, 30-day page history

Business

$20

SAML SSO, advanced permissions, bulk exports

Enterprise

Custom Pricing

Audit logs, custom security controls, dedicated manager

Each plan is billed monthly or annually with discounts on annual subscriptions.

Apps

Desktop App

Available for Windows and macOS, the desktop app mirrors the browser interface, offering offline editing and fast access to team workspaces.

iOS and Android Apps

Notion’s mobile apps are optimized for on-the-go edits, task tracking, and note-taking. Sync is smooth, and the minimalist design supports content blocks, checklists, and integrations.

Data Privacy

Notion complies with industry standards for data security, including SOC2 Type II certification. All data is encrypted at rest and in transit. Admins have control over sharing permissions, and Enterprise clients gain access to advanced security features like SCIM provisioning and audit logs.

Customer Service and Support

Live Chat

Available on business days with real-time response during peak hours.

Email Support

Contact via team@makenotion.com. Generally responsive within 24 hours.

Help Center

Extensive articles, tutorials, and guides: https://www.notion.so/help

Office Hours & Community

Notion provides webinars, a startup program, and Notion Academy courses. Community forums and Slack channels allow for peer support and shared templates.

How Notion Compares

Partner

Notion

Asana

Trello

24/7 Support

Dedicated AM

✓ (Enterprise)

Drag & Drop

Integrations

Slack, Zapier, GitHub

G Suite, Slack

Google Drive

Unlimited Boards

Time Tracking

Via integration

Native

Power-Ups

Users

Unlimited

15–Unlimited

Unlimited

Notion vs Asana

Notion offers greater flexibility in documentation and workspace layout. Asana has more advanced workflow automation and reporting.

Notion vs Trello

Notion includes Trello-like boards but adds wiki and database features. Trello may be simpler for pure task management but lacks native document editing.

Bottom Line

Notion is a highly customizable and powerful tool for startups and small teams seeking an all-in-one workspace. While it may require onboarding to master its modular system, the depth of features across documentation, task management, and collaboration makes it a standout option in project management. Its free plan offers significant value, and scalability makes it suitable for growing teams.

AI was used in the creation of this content, along with human validation and proofreading.

Frequently Asked QuestionsFrequently Asked Questions
What is Notion?
Notion is a workspace platform that combines notes, tasks, databases, and wikis to manage teams and personal productivity.
Who uses Notion?
Startups, tech teams, freelancers, and remote companies widely use Notion for planning, collaboration, and knowledge sharing.
Is Notion good for beginners?
Yes, although there is a learning curve. However, beginners benefit from built-in templates and community tutorials.
Is Notion secure?
Yes, Notion uses encryption, role-based permissions, and complies with SOC2 standards.

How do I know I can trust this review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Richard Sutherland

Richard Sutherland writes for Top10.com. With over 20 years experience in web development, SEO, and marketing, Richard has worked with and developed software for huge brands like Samsung and Prudential Insurance. He has written for top tech websites, covering topics that include web hosting, consumer and business technology, and SaaS platforms.

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Trustpilot reviews
See what some customers are saying about Notion
Poor • reviews 387
on
Excellent
35%
Great
11%
Average
5%
Poor
7%
Bad
41%
Alex
4 weeks ago
We use Notion for basically everything…
We use Notion for basically everything - our agency KB, project management, and CRM. It’s the backbone of how we stay organized. The Good Stuff: The customizability is unmatched. We’re very API-forward, so the way it integrates with Make and the MCP we use with Claude is a total game-changer for our automation. In the last year, Notion has been pumping out updates so fast I can’t even catch up. I’m positive I’m missing out on half the new features, but here are the ones actually moving the needle for us: AI Meeting Recording: This is huge. Since it’s local and you don’t have to have a "bot" join the call, it’s way less intrusive. Plus, because it runs locally, I can use it for phone calls and in-person meetings, which is a massive plus. Database Upgrades: Love the recent additions like conditional coloring; it makes scanning high-level data so much easier. Notion Calendar: The recent UI updates have made this a staple in my daily workflow. The Not-So-Good Stuff: Notion Mail: Honestly, it needs some love. The sorting and AI features leave a lot to be desired, and it bugs out on me pretty often. It’s a great concept, but it's not quite "there" yet. The Learning Curve: There is definitely a steep curve for new users. I really wish there was a better way to introduce basic features to new team members without it feeling overwhelming. My Wishlist: Notion Chat: I’d love a native chat feature similar to Slack so we could finally keep the "talk" where the "work" is. Basic Text Formatting: I’d love to use Notion as a legitimate word processor (like to write a book), but it’s missing the basics. You can't do double line spacing and you can't even do paragraph indents. Overall, it’s an incredible tool that we couldn't run the agency without, even if I'm constantly chasing the latest update.
MB
M B
2 months ago
Free version is great for individual use
Free version is great for taking notes and tracking personal to-do lists. I found the paid version and team collaboration really really unproductive. Review here is just for the free, personal version. Great for replacing Evernotes and generic list apps.
Michael Riegel
2 months ago
Great project management tool
This tool has been great to get everyone on our team to keep projects moving and get results delivered on time. Even for the creative and non-tech team members its been easy to learn.
El
Elias
2 months ago
Super für den Alltag
Bietet einen sehr hohen Funktionsumfang, ein tolles Design und gute Möglichkeiten um sich zu vernetzen. Der Support ist freundlich, hilfsbereit, geduldig und vor allem schnell, was ich bei so einer großen Plattform bemerkenswert finde.
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