UENI Website Builder Review 2024

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UENI at a Glance

What Is UENI?

UENI is an international small business service company that specializes in website design solutions. It stands out among website builders as a comprehensive and affordable alternative for small brands and entrepreneurs looking to build a website but who don’t have the time or technical skills to do it themselves. It also has a solid online reputation. 

UENI promises to deliver fully functional and original websites designed by professionals. Your site can be live and optimized in a week after completing a form and speaking with the team in a one-on-one Zoom call. Once your website is launched, you get 30 days of unlimited edits where your assigned designer can make any requested changes to help bring your dream to life. But you can also use the built-in editor to do it yourself.

UENI Features and Tools

Bookings Engine

You can manage appointments and bookings directly from your website to improve visitors’ user experience and your resource management. The bookings engine includes automation and notifications to streamline the booking process for you and your clients. 

Social Media Integrations

UENI can integrate Instagram and TikTok feeds directly into your website so you can showcase your social media content and engage your site visitors with images and videos. You can also sync your products on your Facebook and Instagram accounts. Research estimates that almost six billion users will join social media by 2027, so you can use this functionality to enhance your online presence.

Free SSL

UENI offers free secure sockets layer (SSL) certificates for your website. This is a unique addition that most competitors charge an additional fee for. This security measure ensures that data transmitted between your website and visitors’ browsers is encrypted and secure. It also helps build trust with your audience and improves your website’s credibility.

Free Hosting

Usually, you need to buy website hosting services like server space and domain registrations separately through specialized parties such as Hostinger. But with UENI, your package includes these add-ons for free. This saves you money and simplifies the process of getting your website online.

Custom Domains and Email Accounts

UENI lets you choose a custom domain and set up professional email accounts for your business to give your website a branded appearance. For instance, an email address like “avatar@your-great-company.com” can help establish your company’s credibility, while “avatar@generic-email-domain.com” may make your organization seem less legitimate.

Is UENI Safe and Reliable?

UENI takes its obligations around data processing and security very seriously. It has a data protection team of senior legal, data, and marketing members who ensure that UENI is always GDPR-compliant. These specialists take preemptive measures to protect your data by setting the most private options as defaults and embedding privacy into the design process.

The company also employs a data protection officer (DPO) who can address any questions regarding your data privacy or legal rights. If you’d like to contact them or ask them to delete your data, send an email to legal@ueni.com.

Using UENI

UENI helps small businesses get noticed online. It creates professional platforms and listings for your company, making you visible to potential customers who search for services or products in your line of expertise. You provide basic information, like your name, address, and what you do, and UENI takes care of the rest.

Once your firm is signed up with UENI, you get a website that aligns with your brand. The company also helps you manage your online reputation by collecting and organizing your customer reviews with various templates.

How to Sign Up for UENI

To get started with UENI, follow these steps:

1. Sign up: First, create an account on the UENI website with your email address and a strong password. 
2. Fill in a quick questionnaire: Specify your products or services, upload your images or videos, and explain your vision for the website. With that information UENI will get your website live in just 7 days. 
3. Review your website: One of UENI’s experts will demo your website for you and show you how to edit it yourself and how to configure your dashboard to manage various aspects of your online presence, including customizations and eCommerce settings. 
4. Add integrations (optional): You can install custom plugins to improve your site’s functionality. This could include integrations for payment processing, social media sharing, or analytics tracking. 

How to Create a Website With UENI

Complete a 30-minute questionnaire with your name, location, industry, services offered, target audience, and desired website features. The UENI team uses this information to design and build your site with relevant content, images, and contact details. 

Once a draft is ready, you get the opportunity to review and approve it with an expert during a one-on-one Zoom call. You can also request any minor changes at this stage. As soon as you’re happy with the final product, UENI will launch your website.

Adding Multimedia to Your UENI Website

You can add photos using the editor tool, just like you’d upload a picture anywhere else online. To include videos on the website, you’ll first need to host them on a platform like YouTube, and then you can embed them from there. If you’re not sure how to do this, follow these steps:

1. Log in to your UENI account and go to the editor.
2. Find the “Sections tab” and select “Gallery.”
3. Click on the blank rectangle marked with an upload arrow to start. 
4. Switch to the “Video Library” tab.
5. Enter your YouTube or Vimeo URL. 
6. Choose “Import” to upload the video to your gallery. 
7. A preview of the video will appear. Click the yellow circle in the top right corner to select it. 
8. Click “Add to gallery.”
9. Hit “Save” to apply your changes.

You can also create a media collections section or page with the same editor, which lets you add up to 30 images and videos in one go.

Marketing Functionality With UENI Websites

There’s a marketing section on your dashboard where you can manage email campaigns, see analytics, and create social media posts. UENI includes analytics tools like Google and Facebook Pixel to help you track important website metrics, such as total clicks and impressions. You can use this information to optimize your online presence.

Additionally, it links with Mailchimp, so you can build and nurture customer relationships through targeted email campaigns. Since 60% of consumers buy products or services through marketing emails, this feature can also help boost your potential to convert leads into sales. 

SEO Functionality and Add-Ons With UENI Websites

UENI uses keywords that people commonly search for to optimize your site’s title, description, and content so your website gets noticed online. It can also focus specifically on local search results so potential customers searching for services in your area can find you. Additionally, UENI helps you set up and link your Google business account to your site. 

On the Growth Plan, a personal assistant can even teach you how to make money blogging. With this option, UENI’s team updates your website monthly and lists your firm on other high-ranking websites.

eCommerce

UENI can help you create eCommerce platforms to grow your business online. You get a website tailored to your organization’s unique needs, whether you’re selling products, offering a service, or showcasing your skills. 

For eCommerce sites specifically, you get the following functionalities:

• Online booking systems 
• Unlimited shopping carts
• Multiple payment options
• Inventory management tools
• Discount codes and promotions
• Google, Facebook, and Instagram product synchronizations

Additionally, UENI won’t charge you any commission for your online sales. 

UENI Customer Service

UENI has multiple channels to contact customer support, including ticket logging, chatbots, emails, calls, and social media connections. The team is available via phone from 10 am to 7 pm (EST) in the United States and Canada and from 3 pm to 12 am (GMT) in the United Kingdom. Depending on demand, you may wait two to five minutes to get through to someone. 

You can use live chat 24/7 if you need instant assistance. However, a real person may take two to three minutes to connect and find a solution to your query. Emails have a turnaround time of about one business day.

Alternatively, UENI has a search bar on its website to give you answers to your general questions. There are also useful documents, videos, and tutorials on different subjects, like how to integrate a chatbot on your website. Plus, on high-tier plans, you have access to a dedicated account manager for assistance every step of the way.

How to Cancel or Pause a UENI Subscription

To cancel or pause your UENI subscription, log in to your UENI account and go to the “My Account” area. From here, open the “Subscription” tab and click the “Close Account” button next to your plan name. The company usually processes cancellations within five business days.

Is There a UENI App?

No, currently, no UENI app is available. You can only build, edit, and manage your site on the UENI website.

How Much Does UENI Cost?

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Optional Add-Ons

UENI doesn’t offer add-on options, but with the Plus or Growth plans, custom code allows you to add specific programming instructions to your website. This means that you can extend the functionality of your website beyond what the standard features provide. For instance, you can embed external tools like live chat widgets to deliver real-time support.

Bottom Line

I believe UENI suits those looking for a one-stop solution to get going online. What stands out most about UENI is its done-for-you approach. Its team of designers can help you create a website quickly and easily without requiring extensive technical skills or effort from your side.

The platform also offers various web design features and eCommerce tools so you can tailor your site to match your brand identity. And unlike some competitors, UENI doesn’t charge you for the sales you make through your website.