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Top10.com
Last Updated: Dec 2024

Top 10 Best Banks in America

You need to keep your money somewhere that’s secure, accessible, and has good customer service. The best banks do all that and pay you interest too.

1
Bank of America -Thousands of branches, even more ATMs, and excellent customer service
  • Both
  • $0-$12
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2
Chase -Excellent rewards bonuses, useful mobile banking tools, and low fees
  • Both
  • $0-$12
3
Wells Fargo -One of America's oldest banks with the biggest network of branches and ATMS
  • Both
  • $0-$10
4
Ally Bank -This new internet bank offers good rates, low fees, and easy accessibility
  • Online Only
  • None
5
Citibank -A large bank that offers a range of accounts, rewards points, and dedicated support
  • Both
  • $0-$12
6
Capital One -No monthly fees, reasonable interest rates, and plenty of helpful banking tools
  • Both
  • None
7
PNC Bank -An impressive virtual wallet with useful banking and budgeting tools
  • Both
  • $0-$7
8
TD Bank -Reasonable interest rates, 24/7 customer service, and a range of accounts
  • Both
  • $0-$15
9
US Bank -High customer satisfaction ratings and 1,000s of branches nationwide
  • Both
  • $7
10
Axos Bank -Online and mobile tools for banking and budgeting
  • Online Only
  • None
Frequently Asked Questions
What are some of the best banks in America?+-

Some of the best banks in America include Chase, Bank of America, Wells Fargo, Capital One, and Ally Bank.

What makes a bank the "best"?+-

A bank may be considered the "best" based on various factors such as customer service, account options, fees, interest rates, online banking features, and accessibility.

What should I consider when choosing a bank?+-

When choosing a bank, consider factors such as account fees, interest rates, available services, customer service options, and branch and ATM locations.

Are online banks as reliable as traditional banks?+-

Yes, online banks can be just as reliable as traditional banks. However, it is important to ensure that the online bank is FDIC insured and has a strong reputation for security measures.

What are some advantages of online banks over traditional banks?+-

Advantages of online banks over traditional banks include lower fees, higher interest rates, 24/7 access to accounts, and more advanced online banking features.

Can I access my accounts with an online bank through mobile banking apps?+-

Yes, most online banks offer mobile banking apps that allow customers to access their accounts, deposit checks, and make transfers.

Are credit unions better than traditional or online banks?+-

Credit unions are not necessarily "better" than traditional or online banks. They may offer unique benefits such as lower fees and higher interest rates, but their services and accessibility may be more limited compared to traditional or online banks. It ultimately depends on individual preferences and needs.

How To Choose The Best Bank In America

We review the most important things to look for when choosing the best bank in America so that you can pick one that best suits your needs.

Since keeping your money under your mattress isn’t the most secure (or profitable) option, it’s almost impossible to avoid using a bank. But, with several hundred online, traditional, and new brick and mortar banks in the US, it’s difficult to know which one to choose.

We review the best consumer banks in America, looking at factors such as interest rates, monthly fees, and available banking tools. Learn how to choose the best bank in the US for your needs.

Top 10 Best Banks in America:

  1. Bank of America – Best for nationwide branches and ATMs
  2. Chase – Best for rewards and mobile banking tools
  3. Wells Fargo – Best for branch and ATM network size
  4. Ally Bank – Best for competitive rates and low fees in online banking
  5. Citibank – Best for rewards points and customer support
  6. Capital One – Best for no monthly fees and practical banking tools
  7. PNC Bank – Best for virtual wallet and budgeting tools
  8. TD Bank – Best for 24/7 customer service and account variety
  9. US Bank – Best for customer satisfaction and branch accessibility
  10. Axos Bank – Best for online banking and budgeting tools

Reviews of the Top 10 Online Banks in the US:

1. Bank of America

  • 4,500 branches in 37 states and 15,000+ ATMs
  • Avoid account fees with daily or monthly minimums
  • Why We Like It? Customers can choose from a full range of services, including checking, savings and deposit accounts as well as CDs.

With a history stretching back nearly 250 years and a clientele that includes 66 million customers across the United States and 35 countries internationally, Bank of America has proven itself to be an established financial institution with plenty of attractive features. It boasts one of the highest numbers of ATMs across the country and a wide slate of account services.

Checking accounts start with as little as a $25 opening deposit with zero overdraft fees and offers options to waive monthly maintenance fees if you sign up for its Preferred Rewards program.

BoA also has a secure mobile app that allows you to manage your accounts, transfer money, and pay bills safely while on the go.

2. Chase

  • Almost 5,000 branches and more than 15,000 ATMS nationwide
  • Offers sign-up bonuses for checking and savings accounts
  • Why We Like It? Chase's checking sign-up bonus sets it apart from other large banks, and it has locations and ATMs across the U.S. Accounts come with monthly fees that are fairly easy to avoid.

No matter what part of the country you find yourself in, there’s a chance you’ll find a local Chase branch or ATM nearby. One of the fastest growing nationwide banks, Chase has more than 4,500 branches and 16,000 ATMs.

But despite its broad physical reach, Chase also offers some of the most convenient online banking services, including Chase Quick Pay with Zelle and mobile check deposits, all through the Chase app.

Chase offers solid checking and savings accounts and generous sign-up bonuses, though its service fees can sneak up on you if you’re not careful.

3. Wells Fargo

  • 5,300 physical locations and 1,300 ATMs across the United States
  • Waive monthly fees by using your debit card
  • Why We Like It? Wells Fargo offers thousands of branches across the U.S.: about 4,700 locations across 36 states and Washington, D.C. Its savings account offers a higher APY than you’d find for similar accounts at other big banks.

Wells Fargo has the largest network of banks in America, with nearly 5,500 brick-and-mortar branches in all but a few states in the midwest and northeast corner of the country.

This monolith offers about every financial service you could want and offers some tempting perks. For example, Wells Fargo rescinds the variable monthly fee for customers who make ten debit card purchases each month as well as those who keep a minimum daily balance of $1,500 or direct deposits of $500 or more each month.

Account holders can get help from a human over the phone any time of day or night- 24/7

4. Ally

  • Completely online
  • Free use of more than 40,000 ATMs across the US
  • Why We Like It? Ally, an online bank, has no physical branches, but has 24/7 customer support by phone and by chat, as well as high interest rates and no fees.

Ally is an internet-only bank that has been attracting attention as more people shift to online banking. The lack of physical locations is more than balanced out by its secure and seamless online platform, not to mention its network of 40,000-plus ATMs across the country that members can use for free.

Ally Bank is a rare find that pays interest on your checking account balance with an APY of between 0.1% and 0.6%. Its savings account offers a high rate of 1.25% APY, although this rate is variable, and the one year CD carries rates of 1.75% with no minimum deposit.

5. Citibank

  • Use more than 65,000 ATMs without fees
  • Excellent security and identity theft services
  • Why We Like It? Due to the high rates it offers on a wide range of certificates of deposit

Founded in 1812 and today boasting more than 100 million customers throughout the world, Citibank is a megabank with all the perks you’d expect: large network of branches and ATMs, solid interest and CD rates, and a rich slate of account options and financial services.

Citibank particularly shines when it comes to helping customers deal with identity theft or fraud. They’ll give you a dedicated Citi Identity Theft Solutions Specialist to help with your case, monitor your credit report, and update you about any changes until the case is closed.

6. Capital One

  • Zero monthly fees
  • 0.2%-0.75% interest rates on checking and savings accounts
  • Why We Like It? Due to its customer satisfaction as it received the highest customer satisfaction rating — 629 out of 1,000 — in JD Power’s U.S. Direct Banking Satisfaction Study of 2022.

Capital One is the only big national brick and mortar bank that doesn’t charge any monthly fee for its checking account. Among traditional big banks, Capital One has the best interest rates with 0.2% APY on balances in its 360 Checking account and 0.75% APY for its 360 Savings account, both without fees.

In addition to a high customer service rating, Capital One offers access to over 70,000 ATMs but very few bank branches, so while it is a national bank, it functions more like an online bank

7. PNC

  • Great mobile app with virtual wallet service
  • Access more 18,000 ATMs nationwide
  • Why We Like It? Due to its customer satisfaction and due to its The PNC mobile app also earns good ratings: 4.2 stars out of 5 on Android devices and 4.8 stars out of 5 for the iOS version

PNC stands out with its virtual wallet, which allows you to divide your money into three categories—spend, reserve, and grow—and manage them all online and from your phone. It helps you to create budgets, use a bill payments calendar, and keep track of your money.

PNC’s branches are limited to the east coast and some of the Midwest (28 states), though it does offer more than 60,000 PNC and partner ATMs for customers across the country.

PNC offers a combo checking, short-term planning and long-term savings account. The trio of products — named Spend, Reserve and Growth, respectively — comes with a nice set of online financial management tools

8. TD Bank

  • Many branches open 7 days a week
  • Avoid monthly fees with $100 minimum balance in Convenience Checking account
  • Why We Like It? It is "America’s Most Convenient Bank” because many of its branches are open for extended hours, seven days a week — as well as some holidays.

TD Bank features most prominently in the east coast, so those living in midwest or western states may want to look elsewhere. However, it has done plenty to earn the respect of those who live near one of its 1,300 branches.

TD has Small ATM network (Fewer than 2,700 ATMs) but it has convenience Checking account, for example, requires just a $100 minimum balance to avoid monthly fees, includes free mobile deposits, and has student perks for those between the ages of 17-23.

The 24/7 live customer support telephone line also gets a lot of appreciation from customers, as does its policy of keeping many of its branches open 7 days a week.

9. US Bank

  • Waive monthly fees with minimum balance
  • 24/7 live customer support

Many banks waive or reimburse the monthly fee if you maintain a certain minimum balance. US Bank waives its $7 fee if you keep a minimum monthly balance of $1,500 or make at least $1,000 per month in direct deposits.

US Bank’s live 24/7 customer support has earned it accolades, though its rates are typically less competitive than other major banks.

10. Axos

  • Online only
  • Remote cash deposits and refunds on ATM charges

Formerly known as Bank of Internet USA, Axos was the first all-online bank and has continued to thrive as more people turn to the internet for their banking needs.

It has many features in place to accommodate the lack of physical locations; for one thing, zero monthly fees. It’s also one of the few internet banks to accept remote cash deposits.

Axos also offers online wire transfers, biometric identification, and offers refunds any ATM charges. Despite being a newer bank, Axos has earned scores of attention for innovation and accessibility.

Choosing a Bank that’s Right for You

Your instinct may be to choose the bank that’s closest to home or work. While proximity is important, there are other factors to consider when deciding where to keep your money. Fees, rates, accessibility, customer service, and online services can all drastically affect your banking experience and your funds. Here are some factors to consider:

Monthly Bank Account Fees

Free retail banking is always attractive, so one of the first things to check is the monthly fee for both checking and savings accounts, although it’s far more common for checking accounts.

Many of the largest banks waive or reimburse the monthly fee if you maintain a certain minimum balance. For a completely free checking account, you’ll usually have to go to one of the many online banks.

High Interest Rates

Along with low fees, the most popular item demanded of banks is the highest possible interest rate. Although interest rates are fairly low across the board, you’ll still find a huge range. Most checking accounts don’t pay any interest, and some savings accounts only begin paying interest once your balance is above several thousand dollars, making them very impractical for savers with low balances.

Easy Accessibility

After considering the fees and rates on offer by different banks, consider how easy it is for you to manage your money. The best rates might be less important than being able to pop into a nearby branch on your lunch break or quickly handle your accounts online.

When looking at traditional banks, it’s good to check the number of branches nationwide and in your own area. Online-only banks have the advantage of being always open and always close at hand, but smaller banks can have a very limited network of free ATMs. If there are none in your area, you could find yourself paying a lot in ATM fees.

Useful Banking Tools

The financial tools offered by some banks are an extremely useful bonus that may just tip the balance if you’re trying to decide between two banks.

Many banks have useful mobile apps for daily banking tasks like depositing checks, paying bills, and transferring money, while others up the ante with intuitive mobile check deposits, text alerts, and an ATM finder. Some of the banks on our list provide customers with budgeting tools for managing cash flow and tracking spending as well as mobile check depositing and money transfers, and even stand out with virtual wallet services that allow you to divide your money into three categories—spend, reserve, and grow—and manage them all online and from your phone. These tools can help you create budgets, use a bill payments calendar, and keep track of your money.

Online Banking

Online commercial banking has changed the way we manage our money. Most large banks today offer online platforms, dedicated mobile apps, and at least some innovative tools that allow you to manage your money, make remote deposits, move funds around, and pay bills.

Some banks today are entirely online, foregoing the expenses of brick-and-mortar operations to provide lower fees, increased accessibility, and better customer support. Whether you’re opting for a financial institution with mobile banking options or a bank that’s entirely online, it’s important to make sure that the

Customer Service

It would be nice to think that you’ll never need to use a bank’s customer support, but the chances are good that you’ll need it at some point. If you have questions about your account, notice unusual fees, suspect identity theft, or need to replace a lost debit card, it’s good to know that you have a bank that will help you deal with it.

Traditional Banks vs. Online Banks

Traditional banks have been a reliable option for customers for centuries, offering a physical presence through brick-and-mortar branches and ATMs. With their established trust and wider range of financial services, such as loans, credit cards, and investment opportunities, traditional banks have a reputation for personalized attention and in-person support.

However, traditional banks often have higher fees and lower interest rates compared to their online counterparts. They may also have stricter requirements for opening and maintaining accounts, such as minimum balance requirements and credit checks.

Additionally, traditional banks may not offer the same level of convenience as online banks, with limited hours of operation and the need to physically visit a branch for certain transactions. Ultimately, the choice between a traditional bank and an online bank depends on an individual's specific financial needs and preferences, as both options have their own pros and cons.

Join the Best Bank in America for You

Ultimately, you're the only one able to decide which is the best bank in America for your needs. You might give more weight to the bank with branches near you, prefer internet banking, want the lowest fees, or be willing to pay higher fees if it also means higher interest rates. Whatever your preferences, you’ll find the best bank for you with one of these 10 best banks in America.

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