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CarShield Review

Daniel Blechynden

In a Nutshell

With mostly positive reviews, CarShield has a lot going for it. Its policies are versatile and affordable, and there are 8 base levels to choose from. The motorcycle and ATV coverage is a noteworthy positive, as it’s often difficult to find options for this sort of vehicle. If you do decide to use CarShield, make sure you’re familiar with every aspect of your policy. Otherwise, your claim may be rejected due to a technicality.

pros

  • BBB accredited with an A+ rating
  • All plans include 24/7 roadside assistance and rental car options
  • Get a quote within minutes

cons

  • Phone claims during business hours rather than 24/7
  • Mixed reviews from past customers

CarShield at a Glance

9.4
Editorial Score

Coverage

8 base levels from covering air conditioning, brakes, electrical, drive axle, engine, suspension, fuel, non-customizable
10.0

Additional Benefits

Roadside assistance, rental cars, tire protection, towing provided, non-transferrable plan
10.0

Repair Options

Take your vehicle to your dealer or an ASE licensed mechanic for repairs
10.0

Customer Service

Customer support hours are: Mon-Fri 7am - 10pm (CST) and Sat 8am - 7pm (CST). Claims house are 7:30am - 7pm CST
9.0

Offers

Free quote
8.0

CarShield CarShield Visit Site

CarShield Plans

CarShield offers 8 different plans, including 7 auto and 1 motorcycle and ATV option. Prices vary according to your vehicle and its condition, and quotes are developed on a case-by-case basis.


Diamond (Best all-inclusive coverage)
Platinum (Best comprehensive coverage)

Gold (Best for power train and electrics)

Silver (Best for basic coverage)

Aluminum (Best for electrics coverage)

Motorcycle & ATV (Best for small vehicles)

Air Conditioning

Yes
Yes
Yes
No

No

No

Brakes

Yes

Yes
No
No

Yes

Yes

Drive Axle

Yes
Yes
Yes
Yes

No

Yes

Electrical Components

Yes
Yes
No
No

Yes

Yes

Engine

Yes
Yes
Yes
Yes

No

Yes

Suspension

Yes
Yes
No
No

Yes

Yes

Fuel

Yes

Yes

No
No

Yes

No

Steering

Yes

Yes

No
No

Yes

Yes

Transfer Case

Yes
Yes
Yes
Yes

No

No

Transmission

Yes

Yes

Yes
Yes

No

Yes

Turbo/Supercharger

Yes

Yes

Yes
Yes

No

Yes


Plan Exclusions

Any item not specifically listed in your policy won’t be covered. Your policy will be void if you don’t maintain your vehicle appropriately or if you use an unauthorized repairer. Acts of nature are also excluded, and these stretch to include theft, vandalism, fire, or other natural disasters. You may also have trouble making a claim if you’ve made any modifications or alterations to your vehicle, especially if these don’t meet the manufacturer’s specifications. 

CarShield Plan Pricing

Although CarShield has specified protection levels, its prices vary on a case-by-case basis. To find out how much you can expect to pay, you will need to request a quote via the company website or by speaking with a sales representative. According to the company website, prices start from just $99 per month. In general, CarShield comes in at the more budget end of the price spectrum. 

How to file a claim with CarShield

Claims can be filed either via the company website (24/7) or by calling the customer service team (7:30 am to 7:00 pm CST). The deductible varies with each plan, but most often it is only $100 and can be as low as $0. Most plans come with rental car coverage for up to 7 days while your vehicle is being repaired. 

Repair times will vary according to the severity of your problem and the repairer you use. There doesn’t appear to be any payout cap for general repairs, although specific cases such as emergency repair do come with variable caps. 

Is CarShield Legit? 

CarShield receives mixed reviews across the web. It is accredited with the BBB, and it receives an A+ rating. CarShield has also been consecutively voted Newsweeks #1 Most Trusted Brand in the “Extended Auto Warranty (non-manufacturer)” category. The company receives a 4-star rating on Trustpilot from more than 21,500 reviews. 

What’s Unique About CarShield? 

CarShield is endorsed by many such as Ice-T, Vivica A. Fox, and Ric Flair. It also offers variable pricing according to the age and condition of your vehicle. The roadside protection bundle is also an attractive feature that includes roadside assistance, courtesy towing, and rental car options. 

Help and Support

CarShield offers phone support from 7 am to 10 pm (CST) Monday to Friday and 8 am to 7 pm (CST) Saturday. Email and online ticketing are also available, but don’t expect an immediate response. 

There’s also an excellent FAQ section that contains a decent selection of useful information, along with an Education Center containing numerous informational articles. 

What About the CarShield App? 

There’s an app available for both iOS and Android users. It’s designed to facilitate streamlined policy management and is both attractive and highly functional. It provides you with full 24/7 access to every aspect of your contract, and enables you to file claims and access roadside assistance if necessary. 

CarShield CarShield Visit Site

Bottom Line

CarShield is one of the most popular vehicle service contract vendors around. It boasts competitive prices, a selection of coverage levels, a streamlined claim process, and an attractive app. If you decide to use its services, ensure you’re familiar with the finer aspects of your policy. Otherwise, you may be surprised when the small print prevents you from claiming something you thought you would be able to. 

In sum, while it has received mixed reviews, CarShield remains an attractive option for those looking for personalized, competitively priced vehicle warranty solutions. 

FAQs

Is CarShield worth it? 

Some people will benefit from a CarShield service contract, while others will never get their money’s worth. Those who drive long kilometers or who have slightly older cars will likely get more benefit from the company’s service contract solutions. 

Is CarShield a scam? 

No, CarShield isn’t a scam. It has a strong track record in the vehicle service contract space, and it claims to have covered more than a million vehicles. However, its policies can be long and a little confusing, and sometimes you won’t be covered for the things you thought you were. 

Does CarShield cover older cars? 

Yes, CarShield covers older vehicles. There are no hard and fast rules outlining what the mileage or age cutoffs are, though, so you will need to speak with the sales team to find out more. 

Daniel Blechynden writes for Top10.com and specializes in tech, with a focus on web hosting and website building, personal finance and investing, the sciences, and digital marketing. He holds degrees in Chemistry and Marine Science from the University of Western Australia and has written for a number of leading publications, including TechRadar, Tom's Guide, CampingAussie.com, and IT Pro Portal.

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