Omega Autocare Car Warranty Review 2024

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What Is Omega Autocare?

Omega Autocare provides extended vehicle coverage to protect you from expensive mechanical failures after your factory warranty ends. It steps in when your car’s essential systems—like A/C, electrical, or the fuel system—need repairs, making sure you’re not left with hefty bills. Offering comprehensive coverage that can stand toe-to-toe with the best extended car warranty companies, Omega ensures you're financially protected against major repairs.

This service is ideal for anyone planning to keep their vehicle longer and looking for protection from unexpected repair costs. Omega Autocare also includes helpful perks like 24/7 roadside assistance and rental car reimbursement, so you’re covered when something goes wrong on the road.

For peace of mind, trustworthy marketplaces like Chaiz serve as aggregators for Omega Autocare, making it easier to compare and find the right coverage plan for your car.

Omega offers different coverage plans tailored to fit a variety of vehicles and needs. Here’s a breakdown of the coverage options you can choose from:

*Note: There are certain exceptions for specific parts under each category. Please refer to the coverage documents on the website for an accurate breakdown.

Optional Add-Ons

There are no optional add-ons. 

Additional Benefits

Omega Autocare goes beyond just covering mechanical failures. It looks out for you in every aspect of car ownership when something goes wrong, offering services that make life easier during repairs or breakdowns.

These benefits include:

• Roadside Assistance: Covers towing, flat tire changes, jump starts, vehicle fluid delivery, and lockout service, all available 24/7.

• Rental Car Reimbursement: Up to $30 per day, with a maximum of $150 per occurrence, while your car is being repaired due to a covered breakdown.

• Trip Interruption: Reimbursement for hotel and meal expenses if you're stranded more than 100 miles from home. Up to $75 per day, for a maximum of 3 days.

• Road Hazard Coverage (Tire Only): Reimbursement for tire repairs up to $20 per occurrence, or up to $100 per tire if replacement is needed. Maximum benefit of $400.

• Deductible Waiver: No deductible when you use a RepairPal-certified shop.

• Concierge Service: Courtesy phone assistance for up to 3 calls during a breakdown.

• Safety Inspection: Includes a free safety check with wiper blade replacement.

On top of these benefits, you also get access to Omega’s Maintenance Program, which helps you cover routine vehicle upkeep. The maintenance program includes up to three oil changes (up to 5 quarts each), with a discount if you use synthetic or diesel oils. It also provides $100 toward brake pad or shoe replacements, as well as $100 for battery replacement. 

Other perks include a cooling system maintenance service, covering pressure checks and refills, and a free safety inspection which includes wiper blade replacement.

This program kicks in 30 days after your coverage starts and lasts for 13 months. Keep in mind that factory-recommended mileage intervals (like 30,000 or 60,000 miles) aren’t covered, but Omega does offer financing options for these services if needed.

Plan Exclusions

As great as Omega Autocare’s coverage is, every plan has its limitations. It’s important to know what’s not covered to avoid any surprises when filing a claim.

Plan exclusions include:

• Routine Maintenance: Regular services like oil changes, brake pad replacements, tire rotations, and wiper blades are considered normal upkeep and are not covered by any plan.

• Some Systems: Lower-tier plans, like Powertrain and Powertrain Plus, don’t cover important systems such as suspension, steering, and brakes. These are only available in higher-tier plans like Exclusionary or Used Stated.

• Hi-Tech Electrical Components: Certain plans, such as Powertrain Enhanced or Powertrain Plus, may cover basic electrical systems but not advanced electronics like navigation systems, touchscreens, or infotainment systems.

• Lack of Maintenance: Omega Autocare requires you to provide proof of regular maintenance (e.g., oil changes, fluid checks) with verifiable service receipts. Failure to do so can result in a denied claim.

• Excluded Conditions: Repairs caused by accidents, misuse, neglect, or pre-existing issues aren’t covered. This means if the damage happened before your plan started, or if the failure was caused by improper care, you’re on your own.

• Geographic limitations: Omega Autocare unfortunately doesn’t currently offer coverage to resident of California.

Is Omega Autocare Safe and Reliable?

When it comes to reliability, Omega Autocare has the backing to prove it. Supported by Lyndon Southern Insurance Company, a part of Fortegra, Omega ensures that your claims are financially secure and paid. With nearly two decades in the business, Omega has built a track record that shows it's more than just a warranty provider—it’s a company with experience and staying power.

Omega Autocare’s A+ rating from the Better Business Bureau (BBB) speaks volumes about its commitment to customer service and transparency. Add to that over 1,000 customer reviews with solid ratings—3.8/5 on TrustPilot and 3.9/5 on Consumer Affairs—and it's clear that drivers are seeing the value. Omega Autocare isn't just another name in the warranty game; it’s a trusted partner you can count on when things go wrong.

How Omega Autocare Works

Omega Autocare makes dealing with car repairs simple once your factory warranty runs out. You start by getting a personalized quote, either online or over the phone, to choose the coverage that fits your car’s age and needs. After that, your plan kicks in within 30 days, and you’re ready to go.

When something goes wrong, just take your car to a licensed repair shop, or use a RepairPal-certified shop to have your deductible waived. The shop contacts Omega for repair approval before the work starts, and Omega pays them directly once the job’s done. No upfront payments or complicated paperwork to worry about.

How to Get Started With Omega Autocare

Getting started with Omega Autocare is straightforward. First, you'll need to request a quote. You can do this by calling their customer service line or filling out an online form. Omega will ask for details about your vehicle—like its make, model, year, and mileage—and help you pick the right plan.

Once you’ve chosen a plan, your coverage kicks in after a 30-day waiting period. There’s no complicated setup or paperwork to worry about. Just keep your vehicle’s service records handy and make sure you’re familiar with your plan’s benefits and exclusions. From there, you're covered for those unexpected repairs.

How to File a Claim With Omega Autocare

Filing a claim with Omega Autocare is pretty simple. The process starts with a phone call before any repairs are made to ensure everything is authorized. Here’s how it works:

1. Call Omega at 877-850-0443 to start your claim and get approval before any repairs are done.

2. Take your car to any licensed repair shop or use a RepairPal-certified shop to waive your deductible.

3. The repair facility will contact Omega to get the necessary repairs authorized.

4. Once approved, Omega pays the repair shop directly after the work is completed and the invoice is received.

Make sure you keep all your maintenance records up to date—these may be required when filing a claim.

Omega Autocare Customer Service

If you need help with your coverage or a claim, Omega Autocare’s customer service is easy to reach. You can call 877-850-0443 during their business hours, Monday to Friday, 8:00 AM to 7:00 PM (CT), and Saturday, 8:00 AM to noon (CT). There's no chat bot available, but you can expect a reply to your email within 1-2 business days.

How to Cancel or Pause an Omega Autocare Subscription

Canceling your Omega Autocare policy is simple but requires a few steps. You’ll need to fill out the cancellation form that came with your original policy and mail it to Omega. Keep in mind, there’s a $75 cancellation fee. But you can cancel anytime and enjoy a 30-day money back guarantee.

While there’s no mention of pausing a policy, it’s best to call their customer service to explore your options if you need to adjust your coverage.

Is There an Omega Autocare App?

No, Omega Autocare doesn’t have an app. You can manage your coverage and file claims through their website or by phone.

How Much Does Omega Autocare Cost?

Omega Autocare doesn’t disclose pricing publicly since costs depend on factors like your car’s make, model, year, and mileage. To get an exact price, you'll need to request a personalized quote either by phone or through their website. While some customer reviews suggest Omega's pricing can be on the higher side compared to other warranty providers, this varies depending on the plan and vehicle.

Based on customer feedback, Omega’s plans can range from around $2,880 to $4,657, with monthly payments between $120 and $160 depending on the coverage and your car’s condition. The pricing tends to be slightly higher than the industry average of $2,800, but that’s likely because Omega offers more comprehensive coverage in its higher-tier plans.

Powertrain

This is Omega’s most basic plan, covering essential components like the engine, transmission, and drive axle. It’s best for older, high-mileage vehicles where the focus is on protecting against expensive mechanical failures. If you’re mainly worried about major breakdowns, this is the most cost-effective choice.

Powertrain Plus

Powertrain Plus offers a bit more coverage than the base plan, adding protection for extra systems like the A/C and heating. It’s a good fit for drivers who want affordable protection with a bit more coverage, especially for mid-range vehicles that are a few years old.

Powertrain Enhanced

This plan expands coverage further by including systems like the cooling and fuel systems. It’s ideal for drivers who want broader protection without paying for the full Exclusionary plan. It strikes a balance for those with cars that are still relatively new but may need more than basic protection.

Used Stated

Used Stated coverage is designed for vehicles that are 10 years old or newer with higher mileage. It covers most major components, making it a great option for families or drivers with reliable used cars who need protection but don’t require the full coverage of the Exclusionary plan.

Exclusionary

The top-tier plan, Exclusionary, covers nearly every component in your vehicle. It’s best suited for newer or high-value cars that need extensive protection for not only mechanical issues but also electrical and high-tech components. If you want full peace of mind and comprehensive coverage, this is the plan for you.

What Can You Do With Omega Autocare for Free?

You can get a free quote from Omega Autocare; you only start paying once you’ve signed up for its services. You are also free to browse through its in-depth articles concerning auto repair and car warranties.

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Bottom Line

Omega Autocare offers solid, reliable coverage for anyone looking to protect their car beyond the factory warranty. Although prices can be higher than average, the extensive coverage and perks like trip interruption coverage (including hotel stays) and roadside assistance make it a worthwhile investment. 

If you want strong protection for a newer vehicle or an older car with high mileage, Omega is definitely worth considering.