In a Nutshell
pros
- Lower-than-average prices
- Offers personalized quotes online
- You can use any licensed auto mechanic
cons
- No live chat
- No mobile app
Overview
SnoopDrive at a Glance
Founded in 2019, SnoopDrive is revolutionizing the auto warranty industry with its fully digital process. Unlike competitors who often use online forms to capture customer information for further calls and texts, SnoopDrive allows you to obtain an instant online quote in minutes, completely on your own. This approach underscores SnoopDrive's commitment to a hassle-free, transparent experience, setting a new standard in customer convenience.
Plans
SnoopDrive offers three meticulously crafted warranty plans: Premium Plus, Premium, and Essentials. Each plan is not only tailored to different coverage needs but also comes with complimentary roadside assistance and a maintenance package, adding significant value at no extra cost. These additional benefits, free-of-charge, enhance the overall protection and peace of mind provided by SnoopDrive.
Air Conditioning
✓
✓
Brakes
✓
✓
Cooling System
✓
✓
Drive Axle
✓
✓
✓
Electrical Components
✓
✓
Engine
✓
✓
✓
Suspension
✓
✓
Fuel
✓
Gaskets
✓
✓
✓
Steering
✓
✓
Transfer Case
✓
✓
✓
Transmission
✓
✓
✓
Turbo/Supercharger
✓
✓
✓
Keep in mind that the extent of coverage for certain components within a system may vary depending on the plan you choose.
For example, for the engine, all three plans provide protection for the crankshaft, oil pump, fuel pump, and bearings. However, only the Premium Plus package offers coverage for the engine block, cylinder head, and water pump.
Visit SnoopDrive’s website to see the specific system components that each plan covers.
Optional add-ons
SnoopDrive doesn’t offer any add-on features with its warranty plans.
Plan exclusions
As with most other extended warranties, SnoopDrive’s plans don’t cover routine maintenance, everyday mishaps, or damage from accidents.
However, if you want protection for these—including windshield damage, tire and wheel damage, ding and dent repair, key and fob replacement, and more—you can buy separate coverage called SnoopCare Protection, which starts at just $9 per month.
Is SnoopDrive Safe and Reliable?
SnoopDrive has a solid online reputation. On Trustpilot, it boasts an impressive rating of 4.5 out of 5 stars, with numerous customers praising the swiftness and efficiency of its services as well as its pocket-friendly rates.
SnoopDrive is also accredited by the Better Business Bureau (BBB) and has an A+ rating, which is the highest possible grade on the platform.
How SnoopDrive Works
How to Get Started With SnoopDrive
Starting with SnoopDrive is a testament to its modern, customer-centric approach. The fully digital signup process lets you obtain a personalized quote in minutes without the typical industry hassle of sales calls or texts. Simply fill out a few forms on their website, and you’re on your way to comprehensive car protection.
On the company’s website homepage, go to "Coverage Options" on the main menu, and select "SnoopGuard Warranties." Click on "Get Started Now" and then choose your goal for getting coverage (for example, to switch your current auto warranty to SnoopDrive). Next, provide your invite code plus a few other details like your state, zip code, and email number.
SnoopDrive will then generate personalized quotes for you. After making a selection from the available choices, SnoopDrive will direct you to set up an account, after which you can sign your contract to start enjoying protection.
NB: You can find your invite code in your employee benefits portal if your employer is enrolled with SnoopDrive. Alternatively, if you received an offer by email or mail, it should be included in the message. If you don’t have an invite code or can’t find it, contact SnoopDrive’s customer service team for assistance.
How to file a claim with SnoopDrive
The claims process is also very easy with this company. If your car breaks down, take it to any licensed mechanic, and then sign into your online account to make a claim. The company will process the claim and if approved, it’ll pay the mechanic directly for all expenses—less your deductible, which is $100.
SnoopDrive says its claims are approved 98% of the time. Payout caps vary depending on your plan, but check your policy for specifics. If you encounter any problems when filing a claim, customer service is readily available to assist.
SnoopDrive Customer Service
SnoopDrive provides customer support through several channels, including phone and email. However, it doesn’t provide a guaranteed response time for inquiries made by phone or email. It also doesn’t specify its place of operation.
Other than phone and email, you can send the company physical mail using the following address:
300 Spectrum Center Drive, Suite 400
92618
Irvine, CA
United States
There’s no live human chat on the company’s website, but an automated chatbot is available 24/7.
Additionally, SnoopDrive has a Help Center that includes a research and FAQ section. The two resources provide valuable tips plus quick answers about the company, its products, and car warranties in general.
Is There a SnoopDrive App?
SnoopDrive doesn’t have a mobile app at the moment. The only way to access the company and its products is through its official website.
SnoopDrive Pricing
How Much Does SnoopDrive Cost?
SnoopDrive doesn’t provide specific online information about the pricing of its plans. The only available detail is that coverage starts at $22 per month. This minimum price is notably lower than what you'll find with many other providers.
The company credits two factors for its below-average prices.
The first is lower overheads since SnoopDrive operates entirely online. The firm can pass on these cost savings to customers in the form of lower warranty prices. The second factor is a desire to offer unparalleled value to its customers, which leads to the company to accept lower profit margins than its competitors.
The exact price to pay for your car warranty depends on several factors, including your chosen plan, the age and model of the car, mileage, and more. Use the company’s online quote tool to get a personalized price estimate for your vehicle.
The Premium Plus plan is the most comprehensive plan and is thus the most expensive. It’s ideal for those who want complete peace of mind knowing that almost every system of their car—from engine to transmission to electrical—that could experience a breakdown is covered.
The Premium plan is for those who are working with a fixed budget but who still desire a relatively advanced level of coverage.
Finally, the Essentials plan is for those who only want to pay for a minimal amount of cover, including roadside assistance.
What sets SnoopDrive apart in pricing is its commitment to fairness and transparency. With a fixed margin policy, SnoopDrive ensures that all customers, irrespective of gender, age, or tech-savviness, pay the exact same price. This approach eliminates any potential "pink tax" and assures equitable pricing. Additionally, SnoopDrive’s plans are consistently 33% to 50% less expensive than those of competitors, a fact backed by monthly market data from JD Power. This heavy discounting policy underscores SnoopDrive’s mission to deliver unparalleled value to its customers.
SnoopDrive Alternatives
How Does SnoopDrive Compare to Other Car War Warranties
Here’s a look at how SnoopDrive compares to other providers.
Price
Starts at $22 per month
Starts at $1,200 per year
Start at $2,500 per year ($1,488 in California)
Varies by provider
Technicians
Any licensed mechanic
Any dealership or ASE-certified mechanic
Any licensed repairer
Any ASE-certified mechanic
Service Call Fee
$0
$0
$100
$0
Number of plans
3
6
4
14
SnoopDrive vs Endurance
SnoopDrive prices are significantly lower than those of Endurance, whose annual premiums start at $1,200, (or $100 per month). However, Endurance has more plans on offer—six compared to SnoopDrive’s three. Both firms allow you to repair your car with any licensed mechanic. Also, neither firm charges a service call fee.
SnoopDrive vs autopom!
Both SnoopDrive and autopom! allow you to take your car to any licensed mechanic. However, SnoopDrive’s prices are significantly lower than autopom!’s The latter’s prices start at $2,500 per year ($1,488 in California), and that’s for a basic coverage plan. What’s more, autopom! has a $100 service call fee.
SnoopDrive vs. Complete Car Warranty
Complete Car Warranty offers a wider range of plans than SnoopDrive—14 to be specific. However, both companies claim to charge lower prices than what you’ll find elsewhere. Neither firm charges service call fees, plus you can take your car to any licensed mechanic.
Bottom Line
SnoopDrive has a lot going for it—affordability, reliable coverage, and an easy and fast online application. It offers a range of plans to suit different needs and budgets. The claims process is straightforward, and support is available via several channels, including phone and email.
Overall, I think SnoopDrive offers good value for money and is a solid choice for people looking to protect their cars, whether new or used, from unexpected breakdowns and repair costs.
