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Last Updated: Nov 2024

Get closer than ever to your customers
Compare the Best CRM Software of 2024

Whether a small business or enterprise-level corporation, the right CRM software can boost your company's profits by almost 100% through customer retention.

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Top CRM Services for Your Business
Editor's Choice
monday sales CRM
monday sales CRM
excellent
9.1
Trusted by 100,000+ teams
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Pipedrive
Pipedrive
exceptional
9.7
Powering 100K+ companies
View Plans
Salesforce
Salesforce
excellent
9.4
Generate +29% increase in leads
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Award-Winning Software
1
monday sales CRM
Visit monday sales CRM
monday sales CRM -Improve efficiency at every stage of the customer journey3,122 reviews
by
  • Save resources with no-code customization
  • Build dashboards for better predictability
  • Close faster with AI tools at every stage
  • Powerful integrations
excellent
9.1
Visit Site
Free Trial
2
Pipedrive
Visit Pipedrive
Pipedrive -Top-rated CRM software that transforms the way you manage leads2,355 reviews
by
  • Intuitive platform
  • AI powered automations that save time
  • Easily schedule & customize sales actions
exceptional
9.7
3
Salesforce
Visit Salesforce
Salesforce -Close deals faster with a leading CRM software that delivers results 483 reviews
by
  • CRM platform great for businesses of any size
  • Follow up on leads & identify key contacts
  • Watch platform demo
excellent
9.4
4
HubSpot
Visit HubSpot
HubSpot -Cloud-based CRM software for collaboration between sales and marketing812 reviews
by
  • Logical, user-friendly interface
  • Up-to-the-minute sales updates
  • A top CRM system for fast growing businesses
excellent
9.3
5
NetSuite
Visit NetSuite
NetSuite -Cloud-based CRM that helps SMBs gain meaningful customer insights28 reviews
by
  • Free consultation
  • Reliable sales forecasting
  • Marketing automation software
good
8.1
6
ClickUp
Visit ClickUp
ClickUp -A CRM that makes it easy to organize & grow customer relationships298 reviews
by
  • Easily track sales and leads
  • Customize & automate your sales pipeline
  • Analyze data for customer insights
very good
8.7
7
HoneyBook
Visit HoneyBook
HoneyBook -All-in-one CRM platform tailored to independent small businesses343 reviews
by
  • Capture & nurture leads, build relationships
  • Track clients, projects & finances in one CRM
  • Get 50% off all plans for 1 year. Code: save50
good
8.2

Why Your Business Needs CRM Software

  1. Increasing Sales
    ∙ Streamlined client contact boosts sales.
    ∙ Collaborative tools helps salespeople close the deal.
  2. Improving Customer Retention
    ∙ Effective feedback logging keeps customers around longer.
    ∙ Integrated “360 degree” views of customer data help you serve them more effectively.
  3. Streamlining Your Sales Funnel
    ∙ A CRM makes it easy to visualize your funnel.
    ∙ Granular reporting helps identify pipeline weak points.
  4. Easy Online Marketing Tools
    ∙ CRMs help marketers plan and track email campaigns.
    ∙ Easily integrate sales and marketing data for better results and a higher conversion rate.

How to Choose the Right CRM Software for Your Business

  1. Setup Time
    ∙ Cloud-hosted solutions can be deployed faster than on-premises ones.
    ∙ Look for a CRM with good support and a large user community to easily resolve setup difficulties.
  2. Ease of Use
    ∙ Many CRMs put a strong emphasis on ease of use.
    ∙ Find a tool with good data visualization and that provides streamlined apps to help your salespeople enter and access data on the go.
  3. Price
    ∙ Most CRMs offer a free trial, to help your team evaluate the tool at no cost. CRMs range in price from “free” to “high-ticket enterprise sales”; find one that works within your budget.
  4. Add-ons
    ∙ What does the CRM offer besides lead capture and outreach? Consider looking for a tool with a rich integration library to take advantage of connections with other services you may use.
  5. Customer Service
    ∙ What hours is the support team available? Look for a support team accessible in your time zone and which provides more than simple ticket support.
  6. Interface
    ∙ Is the CRM you’re considering visually pleasing? Opt for a tool that makes it easy for your salespeople to visualize their diary and priority appointments.

Our Top 3 Picks

  • 1
    monday sales CRM
    very good
    8.6
    Monday The Best CRM Software
    Customizable CRM option for businesses
    Visit Site
    Customizable CRM option for businesses
    Visit Site

    Great for - No-code fully-customizable CRM

    Price - $8 per seat per month (3 seat minimum)

    Free trial - 14 days

    It's easy and intuitive to get set up with monday sales CRM. You can customize almost anything to your needs–no IT needed. The seamless Gmail/Outlook integration means you can communicate with clients in one place, as well as log and track all your activities with them. But there’s more underneath the surface, making it surprisingly capable both for those who only utilize its core features as well as those who need more advanced tools.

    The platform is super intuitive but also capable of handling complex sales processes. You can manage your post-sales too, like client onboarding and client projects. monday sales CRM saves you time by automating manual work.

    Read monday sales CRM Review

    monday sales CRM Pros & Cons

    PROS

    Integrates with most tools you already use
    Automations eliminate manual work
    Handles post-sales processes & projects

    CONS

    Price can be an obstacle
    monday-sales-crm logo
    monday sales CRM
    Visit Site
  • 2
    Pipedrive
    exceptional
    9.7
    Pipedrive The Best CRM Software
    All-purpose CRM to support businesses
    All-purpose CRM to support businesses

    Great for - First-time CRM users

    Price - Starting at $14.90

    Free trial - 14 days

    Another accessible CRM tool, Pipedrive fills in the gaps left by Monday and other competitors in its field, namely with lead-tracking and other sales-based reporting tools.

    Pipedrive offers a simple yet sophisticated interface that more than makes up for it with its ability to represent the sales process in graphic form. It is a worthy tool for keeping track of contacts, improving communication both within and outside of the team, and keeping close tabs on sales and possible deals. Add in automated call tracking, a popular chatbot feature, and a ready-to-use platform, and you have a CRM tool that offers a solution to most of the needs of small- to medium-sized businesses. 

    Read Pipedrive Review

    Pipedrive Pros & Cons

    PROS

    Great for lead tracking
    Popular chatbot tool
    Strong mobile capabilities

    CONS

    Not ideal for larger businesses
    No native helpdesk creator
  • 3
    Salesforce
    excellent
    9.4
    Salesforce The Best CRM Software
    Top customer service and relationship tools
    Top customer service and relationship tools

    A fully packed, cloud-based, scalable CRM with market recognition and a loyal user base, Salesforce has plenty going for it already. And it keeps evolving, which is one of the reasons it sees little turnover in companies once they embrace it. This powerhouse CRM offers a substantial advantage and many appealing features, one of them being the slate of add-ons that allow it to grow with whatever business is using it.  

    Salesforce offers every sales tool you can think of as well as a dynamic web of products that essentially allow you to customize your experience and scale the technology with your company’s growth. It features AI-backed lead scoring, a built-in communication tool called Chatter, and integrated invoicing, as well as the capacity to connect clients’ custom apps via Heroku cloud to the market. Add that to the array of standard sales, CS, and marketing tools and you can see why Salesforce is often the go-to CRM for larger companies.

    Read Salesforce Review

    Salesforce Pros & Cons

    PROS

    Highly customizable
    Scalable without limits—usable by the largest organizations
    Large app ecosystem, over 3000 apps available.

    CONS

    Expensive compared to the competition
    Complex, can be difficult and expensive to set up

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