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eharmony Review

By Top10.com StaffBy Top10.com Staff -
Last Updated: Oct 20, 2023
2,293 reviews
by
9.9
9.9
logo-EHARMONY
Visit Site
Price
From $25.90/month
Number of members
10+ million
Recommended age range
30-44

Our Verdict

eharmony has over 15 years of data and a scientific approach to matchmaking that is based on the 29 dimensions of personality theory in psychology. The site’s technology relies on a thorough compatibility questionnaire that carefully unveils the facets and depths of your personality, to churn out highly compatible matches that result in long-term relationships daily.

Price
From $25.90/month
Number of members
10+ million
Recommended age range
30-44

eharmony at a Glance

10
Editorial Score

Sign Up Process

Sign up with personal details and in-depth compatibility quiz
10.0

Matchmaking

Personality-based matchmaking algorithm, 32 DIMENSIONS® model, search filter
10.0

Free Services

Free sign up, build profile, browse singles & send smile/icebreaker, must pay for inbox messages & other features
10.0

Features

Match List, Personality Profiles, unlimited messages with premium account
10.0

Security

ID verification to prevent bots, comprehensive safety document, report anything to Trust & Safety team
10.0

eharmony Pros & Cons

PROS

In-depth registration increases chances of finding a match
High success rate with long-term relationships
Intuitive user experience and friendly communication features

CONS

No option to search for potential matches or your own
Lengthy signup process

Top eharmony Reviews

Bill Gentry
Best dating site anywhere
Best dating site anywhere! I have met all sorts of crazy people, including accessories to murder and facilitators of the most extreme child abuse.
De
Dean
I am regularly updated with new members…
I am regularly updated with new members but I would be even more happy if any of the girls who I wrote messages to, respond to them.
RD
Roy Dewell
Why I like eHarmony
eHarmony goes out of its way to remove scammers (which is not the case for some other sites) and its matching algorithm gives a reasonable indication about the person you might meet.
See all eharmony reviews

How do I know I can trust this eharmony review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

eharmony eharmony Visit Site

Best for: Singles looking for a serious relationship

Free features: Online dating advice and community

Recommended ages: 25+

Perk: Patented, scientifically-backed matchmaking syste

Testimonials

Judene and Andre, Toronto: “Thanks to eharmony we found each other. For just over a year we met halfway until Andre moved to St. Catharines. We have such a great relationship!” Andre surprised Judene with a proposal on Christmas morning. After opening presents, they took their dog out for a hike. The snow was gently falling and as they sat by a beautiful waterfall, he told her their dog, Cara, had something to show her. She came over and had a little fake ring on her collar. When Judene looked up Andre was on his knees holding a gorgeous ring. Of course Judene said 'yes'!

Jacqueline and Daryl, Alberta: “Both of us had a tough time meeting new people due to busy jobs and lives. I didn't receive many matches, but the ones I did seemed like terrific people. Eventually Daryl's information popped up on my screen and we went through the steps of meeting each other. Immediately I realized that Daryl was an incredible man and that I wanted to see him again (and again and again). He was the first man that I had met that shared so many of my interests and views right from the start. Thank you eharmony for giving us the opportunity to meet and share a life together!“

Nicole and James, British Columbia: “James and I met and had an instant connection. He is everything I ever wanted and so much more. We always look at each other and say that eharmony sure knows what they are doing. We are perfectly matched down to the smallest details. We travel all over the world, we surf together, downhill mountain bike together, walk our crazy dogs together, I could go on forever. He proposed just before our one year anniversary and we had an amazing wedding in Cabo San Lucas, Mexico. We are truly blessed and happier than ever. Our next big step is to start a family....we can't wait!

Matchmaking Features

eharmony  is well known for its patented, scientific, and data-based matchmaking method, which examines 29 different dimensions of compatibility such as temperament, spirituality, relationship skills, conflict resolution, intellect, and thoughts about having children. Some of this information will then be beautifully presented in the “Book of You,” which acts as your eharmony profile.

If there are certain areas in the test that are more important to you than others in terms of what you’re looking for in a partner, you can mark them as so. This way, the matchmaking algorithm will match you with like minded-singles. This is especially important for singles who are specifically looking for a partner to have children with or a companion with a similar religious background.

Unlike many other online dating sites, eharmony doesn’t have a detailed Search feature. Some members who prefer browsing for singles themselves may find that disappointing. However, there’s something nice about sitting back and letting eharmony act as matchmaker, offering highly-relevant daily matches. If you still want more control over your dating experience, check out the “What if” feature, which allows singles to browse profiles beyond those they’ve matched with. You can also conduct a simple search by username or location.

If you update to a paid subscription, you will enjoy extensive communication tools such as inbox messages, “guided communication” for fun icebreakers, With your paid membership you can also see who viewed your photos and profile, as well as the last time your matches logged into the system.

eharmony  also has a mobile app and community forums on relationship advice and tips, accessible by both paid and unpaid members are able to check out.

In 2009, eharmony launched CompatiblePartners, its own dating site catering to the LGBT community. Although the name is different, the concept is the same and CompatiblePartners aims to match lesbian and gay singles looking for serious relationships with other singles who match their personality based on the same personality questionnaire used by eharmony.

Signup

Users are required to complete eharmony’s compatibility test as a first step and are encouraged to do so thoroughly and honestly to increase the accuracy of their matches. With over 400 questions, it is the longest part of the signup process. Some questions take seconds to answer and have preset options, whereas others require a little more thought. These longer answers are designed to unveil layers of your personality by asking to >rank yourself by descriptions or adjectives on a scale. Once this section is complete, the free writing questions are a good opportunity to share more about your interests and passions.

The next step is dedicated to describing the ideal match, including deal breakers and expectations in both physical appearance and lifestyle choices. All of the information given will be used to scientifically find each user the most compatible matches from the millions of eharmony users.

Pricing

Prices for eharmony are split by packages. There are free accounts that do not include most features. Users who sign up for the Basic membership will be able to view matches and message them. However, features like “RelyID,” “SecureCall” or the “Premium Book of You” will only be available for users with a Total Connect membership.

Basic Membership

Great value
24 months
$10.95 per month
Best values
12 months
$25.95 per month
Popular choice
6 months
$42.95 per month

Total Connect

Great value
24 months
$10.95 per month
Best value
12 months
$26.95 per month
Popular choice
6 months
$45.95 per month

User Experience

eharmony was established over 15 years ago, but that doesn’t mean its user experience is outdated. The company continuously invests in its service to make it intuitive, easy-to-use, and user-friendly. All features and functionalities of eharmony are easy to find and access—everything is right where you assume it would be. With rich communication tools, eharmony is up-to-par with the popular social media platforms on the market.

Safety

eharmony implements several features to protect its users. Firstly, “RelyID” verifies user identities so that other singles feel safe contacting them, knowing they won’t be catfished. A second feature is “SecuredCall,” a phone line for users to chat safely without revealing their phone numbers. Lastly, to send and receive messages, users on both ends must agree, granting them full control over their communication with each other. eharmony  also has an extensive guide on its website about how to protect yourself and keep private information safe while dating online.

eharmony eharmony Visit Site

Support

eharmony offers customer support via email and responds to user questions and requests 24/7. It also has a dedicated phone line that operates during working hours and on Saturdays. You can also troubleshoot by yourself, using the site’s FAQ section.

Is eharmony  Right for Me?

Due to its features and matchmaking method, eharmony is primarily geared towards those seeking meaningful relationships. If that’s what you’re after, then eharmony is a perfect fit for you. All you have to do is fill out a questionnaire thoroughly and thoughtfully so you can later sit back and relax while the site does the matchmaking for you—and find you long-term love.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

eharmony reviews

Poor • Reviews 2,293
on
Excellent
24%
Great
10%
Average
2%
Poor
2%
Bad
62%
We upload 100 to 400 Trustpilot reviews daily to our website, displaying them by default from "best to worst." You have the option to adjust the sorting criteria. If you wish to see all reviews you can go to the Trustpilot website, here.
Sort by
Bill Gentry
5 hours ago
Best dating site anywhere
Best dating site anywhere! I have met all sorts of crazy people, including accessories to murder and facilitators of the most extreme child abuse.
De
Dean
12 hours ago
I am regularly updated with new members…
I am regularly updated with new members but I would be even more happy if any of the girls who I wrote messages to, respond to them.
RD
Roy Dewell
2 days ago
Why I like eHarmony
eHarmony goes out of its way to remove scammers (which is not the case for some other sites) and its matching algorithm gives a reasonable indication about the person you might meet.
layne labshere
3 days ago
So far I have met with some people who…
So far I have met with some people who are interested in me but they must be shy about the pictures of themselves

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