Audicus offers 4 hearing aids with a 100-day trial period. The Wave, Spirit, and Omni all offer Bluetooth compatibility and battery-powered or rechargeable options to suit your lifestyle. Audicus provides lifetime support and also offers Audicus Care and Audicus Protect programs. You can also pay a monthly membership fee to get hearing aids for life.
pros
100-day money-back trial period
Audicus Premier membership provides you hearing aids for life
Offers rechargeable and battery-powered options
cons
Does not accept health insurance
Some models costlier than some other online hearing aids
Audicus at a Glance
10
Editorial Score
Products
4 types, Wave, Spirit, Omni and Mini, which is the new invisible CIC (Completely in Canal)
10.0
Features
Offers rechargeable and battery-powered options, Bluetooth compatible, noise reduction
10.0
Accessibility
Purchase online with a hearing test from a local audiologist or online hearing test
10.0
Customer Support
Call or live chat 9am-7pm ET, Monday-Sunday, email help@audicus.com or visit one of the 3 hearing clinic locations
10.0
Offers
100-day trial period with full money-back guarantee, 2 year warranty, finance any of its hearing aids using Affirm or CareCredit
Audicus has 4 different hearing aid models to choose from. Each model comes with a 2-year warranty and a 100-day money-back guarantee. You can finance any of its hearing aids with Allegro, or opt to pay a monthly membership fee for free cleaning, repairs, and replacements.
Spirit 2
The Spirit 2 is Audicus’s most customizable hearing aid for mild to severe hearing loss. In addition to Bluetooth and rechargeability features, it allows you to control your hearing aids remotely via the Spirit Remote Control or a third-party app. If you need assistance, you can get on-demand audiologist adjustments sent directly to your phone. The Spirit comes in beige, black, gray, or silver, and battery-powered version costs $824 per ear, $1,648 for a pair.
Omni 2
The Omni is Audicus’s newest hearing aid model and utilizes advanced adaptive-directional microphones to hone-in on speech while minimizing background noises. Designed to help individuals with mild to severe hearing loss, the Omni integrates all of Audicus's best features including remote adjustment, rechargeability, and Bluetooth connection to smartphones and smart TVs. The Audicus Omni is available in beige or amber and is priced at $999 per ear for the battery option and $1998/pair.
Mini 2
Audicus's brand new invisible CIC (Completely in Canal) hearing aid, the Mini, has advanced programming and background noise limiter for $1,249 per ear. The Mini covers a wider range of loss, provides excellent control options via a remote or app, with superior sound processing capabilities. The Mini's battery life is exceptional as it goes strong for more than 100 hours.
Wave 2
The Wave 2 by Audicus is an affordable, Bluetooth-enabled hearing aid with custom programming, convenient at-home adjustments, premium dual Bluetooth connections, and a comfortable, discreet design for casual lifestyles. The Wave 2 is now priced at $1498 (previously $1598) or $749 per ear (previously $799).
Audicus Additional Services & Products
Audicus offers optional services if your hearing aids require professional cleaning or repairs. Its Clean and Care service provides full cleaning for $40 per hearing aid or $50 for a pair. If your hearing aid requires a minor repair, its Tier 1 repair service costs $149 per hearing aid. However, if your hearing aid requires extensive repairs, its Tier II repair services costs $199 per hearing aid.
Within 60 days of purchasing your hearing aids, you can add Audicus Protect for $12 per month per ear. For a slight discount, you can pay for 24 months upfront for $259 for a single hearing aid or $499 for a pair. Audicus Protect offers you complete coverage including unlimited repairs, Clean and Care cleanings, and loss replacement.
With the Audicus Care subscription, you get the ongoing support you need to care for your hearing aids. For $12 per month, Audicus will send you a box every 3 months which contains extra domes, ear tubes, cleaning wipes, a cleaning brush, and batteries (if required).
How Do I Purchase Audicus Devices?
You can purchase Audicus hearing aids online with a hearing test from a local audiologist or by using Audicus’s proprietary online hearing test. Alternatively, you can visit one of its clinic locations or place your order over the phone with one of its customer service representatives.
Audicus Payment Options
At checkout, you can pay upfront with a credit card or PayPal. In addition, you can finance interest free for 6, 12, or 18 months with a CareCredit credit card.
Alternatively, you can join the Audicus Premier program, which is the easiest way to enjoy all of the best of Audicus. For as little as $89 per month you'll get the best hearing aids offered by Audicus, and then a free upgrade to a new hearing aid model every 18 months. Plus, you'll receive front-of-the-line access to a team of Hearing Specialists, comprehensive loss and damage insurance, the option to buy outright at any time, and many more perks.
Audicus Features and Tools
Unlike some of its competitors, Audicus offers both battery-powered and rechargeable hearing aids. The Wave, Spirit, and Omni each allow you to recharge your hearing aids and deliver 16 hours of battery life. In addition, Audicus offers remote control functionality with the Spirit model. Audicus also offers a partner mic that can clip onto your partner’s clothing for crystal-clear conversations in any environment. However, the partner mic is exclusive to the Spirit model
What about the Audicus app?
At this time, Audicus does not offer a proprietary app for use with its hearing aids. Audicus hearing aids do not require an app, and can connect directly to any compatible Bluetooth device. If you want additional functionality, you can download the third-party Hearing Remote app from the Apple Store or Google Play Store. With this optional app, you can adjust the volume, noise filtering, and other features, but it may not be compatible with your smartphone.
Service and Support
Support is available over the phone or via online chat 9am-7pm ET, Monday-Sunday. Outside of normal business hours, you can submit questions via the chatbox or email at help@audicus.com. In addition, you can visit their hearing clinic in New York that offers in-person support. Audicus is said to resolve 90% of issues within 30 minutes of customer outreach. And for any issues that require an audiologist, they can provide a remote AuD appointment within 1 business day.
How to get a refund from Audicus
If you aren’t satisfied with your Audicus hearing aids, you can return them within 100 days of receipt for a full refund. Once Audicus receives your hearing aids in good condition, a customer service representative will follow up and provide the status of your refund. You can return hearing aids purchased with your Audicus Premier membership at any time, and Audicus will cancel your membership.
Audicus offers 4 different hearing aids, including invisible and behind-the-ear models. Each of its hearing aids comes with a 100-day money-back guarantee and a 2-year warranty now included on all hearing aids. You can pay for your hearing aids upfront or finance using Allegro or CareCredit.
Alternatively, you can join its Audicus Premier membership program and pay a monthly fee to get hearing aids for life. The Audicus Premier membership includes front-of-the-line service and a hearing aid upgrade every 18 months starting at $89/month per pair.
While some of their hearing aid models are more expensive than some other online companies, it provides several expert support services including Audicus Care and Audicus Protect, as well as professional cleaning and repair services.
Frequently Asked Questions
How long do the batteries last?+-
Depending on your usage, you can get 3-7 days of use out of its Wave Standard 312 batteries. With its rechargeable hearing aids, you can get about 16 hours of use between charges. This includes up to 4 hours of streaming time and 4 hours of phone use.
Are there any shipping costs?+-
Audicus provides free shipping via USPS First Class Mail to customers in the US.
Do I need a hearing test?+-
Audicus recommends that you submit a clinical audiogram so its hearing specialists can make an accurate recommendation for your hearing aids, or that you take their free online hearing test which takes 15-20 minutes to complete. Alternatively, you can submit a copy of outside audiogram results via Audicus’s internal form, fax, text, or email.
Patrick Sather is an award-winning personal finance writer and licensed broker who has worked for some of the largest financial firms in the United States, including TD Ameritrade and Pacific Life. A graduate of the University of Nebraska in both Economics and International Trade and English, Sather writes for Top10.com sharing his insights on life's most common financial decisions.
The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.
