In a Nutshell
pros
- One of the most affordable telehealth services
- Fast signup process, no wait time
- Add kids to your account easily
cons
- Cannot prescribe muscle relaxants and certain other medications
- Psychologists, psychiatrists not 24/7
LiveHealth Online at a Glance
How Can I Get Treatment?: Phone, video, computer, tablet
Urgent Care Fee: $59 (same as regular care)
Accepted Insurance: Most insurers, especially Blue Cross Blue Shield providers
Medications Prescribed: Yes, excluding narcotics, controlled substances, and many pain medications
Hour of Operation: 24/7
Follow up Consultations: Available for an additional fee
How Does LiveHealth Online Work?
LiveHealth Online is a telehealth service, which means everything is done online or over the phone. It's a more convenient way of seeing the doctor without having to go down to an office. We liked how easy it was to sign up with LiveHealth Online. You don't have to fill out a lengthy questionnaire to get things started. Here's a basic rundown of how LiveHealth Online works:
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Sign up
Start the process by registering for an account. It's free to sign up and saves you time later on. When you sign up, you'll be asked to select your insurance provider from a list of prominent names like Amerigroup, Anthem Blue Cross, and UniCare. You'll also be asked to choose your plan type from a list that includes PPO, HMO, high deductible plans, Medicare Advantage, and others. If you don't have health insurance, then you can sign up without this step and skip directly to the medical profile.
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Schedule an appointment
When you need medical assistance, go to your account dashboard and click on one of the available services (medical, allergies, LiveHealth Online Kids, psychology, etc.). Now, you have 2 options. You can choose from one of the doctors that you already know from the list provided, or you can simply be put in to see the next available doctor. LiveHealth Online shows you how many patients are in line for each doctor, so you can decide based on wait time if you prefer.
Now, you'll tell LiveHealth Online why you're requesting an appointment, including details like what type of visit you want (choose from a phone call or video). You'll be connected to the next available doctor (or the doctor of your choice whenever they become available).
If you have technical questions about signing up, your account, or about how the system works, you can get in touch with LiveHealth Online customer support. There are representatives available by telephone or email.
We like that LiveHealth Online offers a dedicated line for pressing prescription needs. This only works after you’ve already had a doctor’s visit.
What Does LiveHealth Online Treat?
LiveHealth Online doctors focus on urgent care and general everyday health conditions, like the common cold, rashes, and infections. These professionals can also provide treatment for mental health issues. Here are some of the conditions LiveHealth Online can treat:
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Flu
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Minor rashes
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Tooth pain
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Pink eye
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Allergies
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Cold & fever
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Sore throat
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Skin infections
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Depression
However, LiveHealth Online does not offer emergency medical services. In case of a medical emergency, call 911 or go to the emergency room right away. LiveHealth Online cannot prescribe certain drugs like weight loss or lifestyle drugs, muscle relaxants, or pseudoephedrine drugs.
How Much Does LiveHealth Online Cost?
LiveHealth Online is free to sign up. Registering is a good idea because it means you’ll have already taken care of that step beforehand. Then when you need an appointment, you don’t have to start bothering with all of those details on the spot.
You’ll start paying LiveHealth Online only if you use the telehealth service. How much you pay per visit will vary depending on what type of appointment you are asking for (medical, psychiatric, psychological), what your employer arrangement is, and how much your health insurance coverage pays.
If you do not have any health insurance or choose to pay for your doctor's appointment entirely out of pocket, you'll pay the following prices for various services:
Price per session
$59
$59
$80 with a therapis$95 with a psychologist
$175 for the initial consultatio$75 for follow-up appointments
Length of time per session typically
10-15 minutes
10-15 minutes
45 minutes
45 minutes
Two noteworthy things to point out about LiveHealth Online are:
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The fact that you can choose to speak with a therapist or a psychologist
Giving patients a choice allows people to select how much they want to spend on their psychology treatment. If, for example, the issue isn’t very severe, a trained therapist might be qualified enough to handle the situation. In which case, you’ll save $15 per session going this route. If you don’t need medication prescribed, a therapist is experienced and trained to handle all psychological problems.
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The pricing for psychiatry appointments
LiveHealth Online is significantly cheaper than some online health services. For example, Doctor on Demand charges a steep $299 for the initial psychiatry consultation and $129 for follow-up appointments. That’s more than $100 you’re saving just on the initial meeting.
$59 is also one of the most competitive prices for standard medical appointments. It rivals others like AmWell, but still can’t beat some competitors like K-Health which only charges $19 a visit.
Does LiveHealth Online Take Insurance?
LiveHealth Online works both with or without insurance. It takes most major health insurance providers, including Anthem Blue Cross Blue Shield, Blue Cross Blue Shield of Georgia, Simply Healthcare, Empire BlueCross BlueShield, and many more.
What Do People Say About LiveHealth Online?
“Better than my visit to the urgent care. Fast and quick for someone who is working and wants to get better faster.”
“Loved the efficiency and simplicity! I was able to complete a video visit and have my prescriptions sent to my pharmacy within minutes.”
“I had Dr. C. Lawler call me back he was amazing at helping me with all my needs and getting the prescription to the pharmacy right away, and didnt charge me cause of the trouble I had. I highly recommend him and I'm picky :)” Lisa W
LiveHealth Online FAQs
Q: Does LiveHealth Online prescribe medicine?
A: Yes. LiveHealth Online doctors can prescribe most medications, including antibiotics and anti-allergy medications. They cannot prescribe controlled substances, muscle relaxers like Flexeril, lifestyle drugs like Viagra, and weight loss drugs.
Q: Can LiveHealth Online give me a doctor’s note?
A: Yes
Q: Do I need a subscription for LiveHealth Online?
A: No. LiveHealth Online offers one-time visits.
Q: What hours does LiveHealth Online have appointments available?
A: 24/7
Bottom Line
LiveHealth Online provides people with and without health insurance the ability to access medical professionals directly from their phones or computers. Via live video chats, Americans can speak with a qualified doctor who will be able to diagnose, treat, and prescribe medications when necessary. LiveHealth Online is one of the more affordable telehealth services and covers most everyday non-emergency medical conditions.
