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Papaya Global Payroll Software Review

Michael Graw

In a Nutshell

Papaya Global is a New York-based payroll provider that launched in 2016. It offers payroll and employer of record (EOR) services in more than 160 countries. With Papaya Global, you can hire talent, pay employees and contractors in their local currencies quickly, and stay compliant with labor laws everywhere your business operates. You can also create custom approval workflows and integrate with your current HR software.

pros

  • Manage employees and contractors in 160+ countries
  • Offers Professional Employer Organization (PEO) and EOR services
  • Transparent, flat pricing for each employee and contractor

cons

  • Limited accounting software integrations
  • Does not offer 24/7 customer support

Papaya Global at a Glance

7.3
Editorial Score

Automatic Tax Filing

Automatic payroll for international employees and contractors and tax filing
10.0

HR Features

Mid-tier plan with global supplemental benefits packages, offers international operations advising
8.5

Employee Experience

Employees can view payment and work hours
6.0

Customer Service

Does not list live support hours on website
6.0

Trials

Free demo
6.0

Papaya Global Papaya Global Visit Site

Papaya at a Glance

Best for 

Growing businesses with international employees

Price range

$20-$770/worker/month

Benefits & HR

401(k), pensions, health insurance, paid time off, worker’s compensation, maternity/paternity leave, meal vouchers

Automatic tax filing

Yes

Apps

None

Features and Add-ons

Papaya Global provides PEO and EOR services as well as support for independent contractors in more than 160 countries. The platform can help you run payroll, take care of tax returns, and manage benefits in every country your business has workers. Papaya Global also has compliance experts to ensure your business follows all local labor laws.

Some of the benefits categories that Papaya Global supports include pensions, maternity and paternity leave, workers’ compensation, meal vouchers, retirement plans like 401(k)s, and health insurance. Papaya Global even has its own health plan that works in most countries outside the US. The plan includes a prepaid card so workers don’t have to pay out of pocket and then wait for reimbursement.

As an EOR, Papaya Global can help you recruit and hire top global talent. This is especially useful for companies that want to expand into a new market but don’t already have a legal entity in that country. Papaya Global, not your business, is legally responsible for maintaining compliance and ensuring these workers get paid on time.

Papaya Global’s payroll platform enables you to create custom approval workflows and view payroll information for all of your global employees and contractors in one place. You can send payments directly to workers’ local bank accounts in their local currencies. Papaya Global automatically generates payslips in accordance with country-specific requirements. Employees and contractors can view their payments, leave, and attendance with a simple self-service portal.

The platform offers detailed reporting to help you track your payroll expenses over time. It also integrates with several popular HR information systems, including BambooHR, Workday Certified, and SAP SuccessFactors. 

Additional features of Papaya Global include:

  • Support for weekly, bi-monthly, and monthly payroll periods

  • Support for managing workers’ equity stakes in your company

  • Assistance with obtaining work visas for international employees

  • User roles for HR staff to provide more control over payroll processing

  • Salary research for all countries where Papaya Global operates

  • Bulk salary information updates for your workforce

  • Digital contract management

  • Single sign-on and two-factor authentication

Tax Compliance

Papaya Global offers tax support for all of the countries in which your business has employees and contractors. When you process payroll, payroll taxes can be automatically deducted and transmitted to appropriate tax authorities.

If you are using Papaya Global as a PEO rather than an EOR, your business may be responsible for additional filings depending on the countries where you have employees and contractors. Papaya Global has compliance experts who can help you determine what returns need to be filed and when. 

Papaya Global doesn’t guarantee its tax filings, however. If there’s a mistake, Papaya Global may not cover the cost of any penalties.

Payment Options

Papaya Global maintains its own payments network and works with a variety of in-country payment processors. The company guarantees that all workers will receive payment within 72 hours of your business processing payroll.

Most of the in-country payment processors Papaya Global works with support direct deposit. Workers can receive money in a local bank account in their local currency. In some countries, payment providers may also offer payments in the form of prepaid cards or cash pickups.

Within the Papaya Global platform, you can view a summary of every payment, including the amount, date, approval status, payment status, currency, and local payment provider. You can also sort all payments by worker, pay period, service, project, and any custom tags you create.

Pricing/Costs & Fees

Papaya Global offers a simple, fixed pricing structure for each worker depending on their employment status and country of residence. PEO services start at $20 per employee per month and $25 per contractor per month. EOR services start at $770 per employee per month.

Papaya Global has a simple quote tool you can use to determine your annual cost based on your payroll needs and where your workers are located.

All plans include payroll processing, tax filing, benefits management, and compliance features. You also get integrations, basic payroll reporting tools, and unlimited support. Support is available by email from 9am-5pm (ET) Monday-Friday.

Advanced payroll reporting requires a separate Payroll Intelligence Suite subscription, which starts at $250 per month.

Papaya Global doesn't offer a free trial, but you can request a free demo of the software.

Plan
Price
Payroll Processing
Tax Filing
Compliance
Advanced Reporting

Global Payroll & Payments (PEO)

From $20/employee/month

X

Employer of Record

From $770/employee/month

X

Contractor Management (PEO)

From $25/contractor/month

X

Payroll Intelligence Suite

From $250/month

X

X

X

Papaya Global Papaya Global Visit Site

Usability

Papaya Global’s web-based platform is one of its highlights. It offers a modern, intuitive interface that’s easy to use.

With the Papaya Global platform, you can see salary information for all your workers in one place. That includes independent contractors, employees your company manages directly, and employees whose EOR is Papaya Global. Simple filters enable you to sort workers by employment status, country of residence, project, job title, pay period, and more.

You can also use the platform to monitor and approve paid time off and expenses. Papaya Global enables you to create custom approval workflows for time-off requests and timesheets.

Papaya Global’s software supports user roles, so you can ensure only key members of your HR staff have the ability to approve expenses or run payroll. The platform also maintains audit logs, so if there’s ever a discrepancy, you have full visibility into who approved a payment.

The platform includes detailed reporting tools that break down your payroll costs by project, location, cost center, and more. Reports are customizable and easy to share. You can also integrate Papaya Global with HR information systems like BambooHR, Workday Certified, and SAP SuccessFactors. However, the only accounting software integration currently available is Expensify.

Bottom Line

Papaya Global is an international payroll provider that offers both PEO and EOR services. The platform maintains its own payments network to ensure that employees can be paid in a local bank account in 72 hours or less. It also handles benefits management, payroll tax filing, and compliance.

Papaya Global’s platform is easy to use and offers various features, including contract management, custom approval workflows, and reporting. Pricing for Papaya Global is transparent, and you can try out the software with a free demo.

Michael Graw is a freelance writer specializing in finance, business, and tech who writes for Top10.com. His work has appeared in numerous well-known online and print publications, including Techradar, BestMoney, Business2Community, Day Trade Reviews, Pacific Standard, Fortune, Business Insider, and more.
Papaya Global

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