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NetSuite Oracle Review (2024)

Project tracking and automation for large companies
By L'équipe de Top 10By L'équipe de Top 10 -
Last Updated: Jun 08, 2023
28 reviews
by
logo-NETSUITE
Visit Site
Price
Via quote only
Storage size
Unlimited
Views
Dashboard, Visual Project Mode, and more

Our Verdict

Is NetSuite Worth Signing Up For?

NetSuite's project management tool is a comprehensive solution for managing and tracking projects. It offers a wide range of features such as task management, resource allocation, project budgeting, and real-time reporting. The tool also integrates seamlessly with NetSuite's other business applications, such as accounting and CRM, making it easy to manage projects in one place. Overall, NetSuite's project management tool is a valuable asset for any large team looking to streamline their project management processes.

Price
Via quote only
Storage size
Unlimited
Views
Dashboard, Visual Project Mode, and more

Netsuite Pros & Cons

PROS

Project dashboard with KPI
Leverage project automation
Automatic job creation

CONS

Enterprise level pricing
More complex than basic tools

Top Netsuite Reviews

Suzanne King
Oracle Netsuite has twice granted our…
Oracle Netsuite has twice granted our non-profit with a social impact software grant, allowing us free access to an impressive suite of functionality. The team is highly responsive, caring and very helpful when sharing knowledge.
Ha
Ha
Silence
I have tried to contact Netsuite for over a week to schedule a demo as I am a prospective customer. Complete silence, but they managed to sign me up for marketing emails even though I didn't select the box to receive them when attempting to sign up for a product demo. Edit: I emailed them again and received an automatic reply that they were closed until the end of the year. I did not receive this reply in my initial inquiry or my second follow-up request for a demo - it would have been nice to know this over a week ago as I've been expecting someone to reach out - contact form should either acknowledge or have been changed to address this ahead of time.
DT
Diane Taylor
Absolute garbage
Absolute garbage. New owners brought this on board; it is tricky to use and even more difficult to understand; and don't even look at the help section; it is non existant. Reports are poor; navigating around the software is impossible. Reconciling the bank is a nightmare. Have to keep flicking from one permission to another just to do a basic job; slowed me down 50%; as a result work will not get done. Shocking.
See all Netsuite reviews

How do I know I can trust this Netsuite review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Netsuite Netsuite Visit Site

NetSuite Project Manager at a Glance

Best For: Large companies

Key Use: Project tracking and automation

Price: By quotation only

Storage: No limitation

Free Trial: Depends on MSP, but usually 14 days

Features and Functionality

Quick Project Setup

NetSuite allows users to develop project templates to avoid having to create the same project charts over and over again. For organizations such as marketing agencies that need to repetitively roll out similar projects, this is a great time saver.

Budget Tracker

The best projects run on time, scope, and cost every time. To make the job of tracking those variables easier, NetSuite has a budget tracking tool which provides a fine grained estimate of project expenditure and a real time tracker to quickly identify any looming overspends.

Detailed Task Tracking

NetSuite Project Management supports the full variety of task types that are commonly required in formal project planning. These can be layered onto a Gantt chart to provide a visual display of project activity. Deadlines and task types that can be annotated include:

  • Finish to start (FS)
  • Start fo start (SS)
  • Finish to finish (FF)
  • Finish no later than (FNLT)

Project Dashboard

The project dashboard provides managers with a visual depiction of current project updates including how the staff is faring toward achieving its Key Performance Indicators (KPIs). The updating process happens in real time and administrators can choose how to display the data. Common data display formats including pie charts are all supported.

Gantt Charting

NetSuite’s project management tool includes a Gantt chart editing and display tool. Gantt charts are the most widely used charting format for professional project managers. NetSuite’s project management package makes it easy for even rookie users to put these together by using a simple drag-and-drop editor

Timesheets

In order to help project managers keep track of what human resources are available, NetSuite features a timesheet manager which allows users to submit weekly timesheets. These are immediately visible in the SuiteCloud platform.

Additionally users are able to send each other tasks and see each other’s annotations in order to stay in touch about key task deliverables.

Data Privacy

NetSuite is now a fully owned subsidiary of Oracle which is among the largest computer companies in the world. NetSuite is known for having some of the best security standards in the industry and the worldwide network of data centers it uses to serve customers NetSuite data from is managed by a globally distributed cybersecurity team. The 8 geographically distinct data centers the company operates provides customers with full failover and disaster recovery capabilities. This means that customers’ data is both well-secured and virtually indestructible. In almost all cases, storing project management data locally is a far riskier proposition.

NetSuite Apps

NetSuite is now an Oracle company and targets large user-bases. Because bulk discounts are commonly factored in, the company does not provide standardized pricing. However, in general the system costs a monthly base license of $999/month with an additional access cost of $99/user/month.

Component
Base license
Per user addition
Cost
$999/month

$99/user/month

NetSuite Customer Support

SuiteSupport is available for all NetSuite products at 2 levels of service: Basic and Premium. The Basic plan provides 24/7 access to severity 1 issues, and business hours access to severity 2 issues. The grading depends on the nature of the disruption that users are experiencing. On Premium support, users gain access to severity 1 and 2 support on a 24/7 basis. Business hours support is available for severity 3 and 4. Support is available by phone, live chat, and email.

NetSuite Oracle Pricing & Special Offers

NetSuite is now an Oracle company and targets large user-bases. Because bulk discounts are commonly factored in, the company does not provide standardized pricing. However, in general the system costs a monthly base license of $999/month with an additional access cost of $99/user/month.

Component
Base license
Per user addition
Cost
$999/month

$99/user/month

Netsuite Netsuite Visit Site

NetSuite Alternatives

How NetSuite Compares to Other Project Managers


NetSuite

Monday.com
Proggio
24/7 support
x
Dedicated account manager
x
x
x
Drag and drop

Integrations
x
Zoom, Slack, Zendesk, others
JIRA, Trello, Basecamp
Unlimited boards

x
Time tracking
x

x
Users
Unlimited
5 to 200+
Unlimited

Bottom Line

NetSuite is an enterprise level project management tool that features all the tools professional project managers need to get their jobs done and manage a team at scale. The tool includes Gantt charting, a work breakdown management system, and basic collaboration tools to help employees stay in the loop and keep each other up to date on progress toward deliverables.

L'équipe éditoriale de Top10 est composée de rédacteurs professionnels ayant des dizaines d'années d'expérience dans le traitement éditorial des produits et services du marché de la consommation, des affaires et financier.

Netsuite reviews

Bad • Reviews 28
on
Excellent
4%
Great
0%
Average
4%
Poor
0%
Bad
93%
Sort by
Suzanne King
2 years ago
Oracle Netsuite has twice granted our…
Oracle Netsuite has twice granted our non-profit with a social impact software grant, allowing us free access to an impressive suite of functionality. The team is highly responsive, caring and very helpful when sharing knowledge.
Ha
Ha
4 years ago
Silence
I have tried to contact Netsuite for over a week to schedule a demo as I am a prospective customer. Complete silence, but they managed to sign me up for marketing emails even though I didn't select the box to receive them when attempting to sign up for a product demo. Edit: I emailed them again and received an automatic reply that they were closed until the end of the year. I did not receive this reply in my initial inquiry or my second follow-up request for a demo - it would have been nice to know this over a week ago as I've been expecting someone to reach out - contact form should either acknowledge or have been changed to address this ahead of time.
DT
Diane Taylor
1 week ago
Absolute garbage
Absolute garbage. New owners brought this on board; it is tricky to use and even more difficult to understand; and don't even look at the help section; it is non existant. Reports are poor; navigating around the software is impossible. Reconciling the bank is a nightmare. Have to keep flicking from one permission to another just to do a basic job; slowed me down 50%; as a result work will not get done. Shocking.
Jared Miller
1 month ago
Not for small business - beware
I have used this product in the past, and generally believe it is acceptably functional. This is why I chose it for my small business. However, the scoping and "hard-sell" approach they used was misleading (arguably deceptive). They were unable to provide a live demo environment due to systems issues, but then pushed the office administrator into making a quick decision to receive discounted pricing. The onboarding was disjointed, and most of our concerns during the scoping were not shared with the onboarding team. Netsuite began billing a full 45 days before reaching out to begin the process. 6 months later, we had hit several roadblocks that the Netsuite team eventually said would require additional "partners" to solve - the specific partners we stated during onboarding that we do NOT want to use. When the senior account person walked through our reasons for wanting to abandon the product, he said very clearly that he doesn't blame us for the decision... "this product is not going to work for you". Overall horrible experience. NOT for small business, and no apparent integrity from the company.

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