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Keen Psychics Review (2024)

Affordable & Trusted Psychic Readings - $5 minutes for $1
By Alanna KaliBy Alanna Kali -
Last Updated: Feb 11, 2024
586 reviews
by
logo-KEEN
Visit Site
Pricing
From $1.99/minute
Special offer
5 minutes for $1
Methods of communication
Chat and phone

Our Verdict

Is Keen Worth Signing Up For?

Keen is an immensely user-friendly website for psychic readings. The clean, sleek design makes it easy to navigate the website to find just what you're looking for. With more psychic advisors than most sites, live readings are available 24 hours a day, 7 days a week, 365 days a year with just a few clicks of a button. 

Often rated as one of the most reliable and affordable options, Keen is a popular choice for psychic readings.

Pricing
From $1.99/minute
Special offer
5 minutes for $1
Methods of communication
Chat and phone

Keen at a Glance

9.8
Editorial Score

Price

Special offer of 10 minutes for $1.99, otherwise $15 to $20 per reading, with average per minute prices being about $3.50.
10.0

Services

Astrologers, Chinese astrologers, Mayan & Vedic astrology, dream interpretation, Feng Shui, numerology, pet psychics and more
10.0

Communication

Connect by phone or online chat, 24/7
9.0

Advisors

1000s of advisors, rated and ranked according to user reviews, range of abilities: prophecy, auras, automatic writing, telepathy
10.0

Customer Support

Mon-Fri 6AM-6PM Pacific, Sat and Sun 8AM-4:30PM Pacific, contact via online form, email, or phone on weekdays at 877-KEEN-HELP
10.0

Keen Pros & Cons

PROS

Lowest rates available: As low as $1.99/min
Trustworthy readers
Money-back guarantee

CONS

No video chat options
Fewer reading options on app

Top Keen Reviews

He
Heather
Professional,Kind and Caring with Guidance to your answers.
Professional and to the point on guidance and Answering your questions.I am grateful for the clarity they provide.
Wa
Wanda
The reading be on point
Very helpful
Ca
Caroline
Great experience in Keen
The advicer I choice is quite professional and accruate, always give me the positive guidance to help me go through the obstacles. So it is a wonderful website to help me find my self back
See all Keen reviews

How do I know I can trust this Keen review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Keen   Keen Visit Site

Keen Psychics Video Review - 10 Reasons to Try Keen.com

 

Important Expert Takeaways From The Keen Psychics Video Review:

  • "Keen is one of the most widely used psychic networks globally, with over 45 million meaningful conversations"
  • "Psychic screening is done by customers who provide feedback based on their experiences"
  • "Users can remain anonymous on Keen, using a screen name for privacy, and the platform has privacy protection policies"
  • "Testimonials from Keen members highlight the positive experiences and valuable advice received from the psychics"

Overview

Keen Psychics has a rating of 4 stars from 140 reviews, indicating that many customers are generally satisfied with their services. However, while the platform scores well in ease of use with a rating of 4, it has received slightly lower scores in brand satisfaction, value for money, and service quality, all at 3.5. 
This suggests some areas of improvement for the brand in terms of overall customer satisfaction.

How Keen Psychics Works

How easy is it to sign up?

It is easy to sign up and create a Keen account. To register, you simply need to click on the Register button in the upper right-hand corner and enter your email address.

How Keen Psychics Works

What personal information do you have to provide?

Keen.com doesn't ask for any personal information and all that is needed to create your account is an email address and a password. Before connecting with a reader, you'll also have to add a payment method, of course.

Keen Features and Tools

  • The Get Matched tool assists you in finding the Keen psychic who can provide exactly what you are looking for.

  • Keen’s Review and Rating System is the best of all psychic sites. Since the rates and reviews are user-generated, they are accurate reflections of the services each Keen psychic provides.

  • Keen horoscopes and articles are available to pursue, learn from, and ponder for personal insight.

  • The videos Tips from Featured Psychics cover do’s and don'ts of Keen online psychic readings, what to do after a psychic reading, how to get the best reading on a budget, and when to ask specific questions.

How to Choose a Reader at Keen

What types of readings does Keen offer?

There are a wide variety of readings available, such as Keen tarot cards, psychic, financial outlook, life questions, spiritual readings, mediumship, love life and relationships, astrology (Western, Vedic, Mayan, Chinese), dream interpretation, feng shui, numerology, pet psychic, angel, and aura and chakra cleansing. There are also readings in Spanish available.

How to Choose a Reader at Keen

What type of reader information is available?

It is up to the reader to provide information, therefore, not all readers will have every section of the profile filled out. However, top-rated psychics have a short introduction, background information, and their approach to a reading, which gives a description of their style and method of doing things. There are also lists featuring the specialties, skills and methods, and languages of the reader.

Are there customer reviews of readers?

Yes. The vast majority of advisors on Keen have user reviews, with some sporting hundreds if not thousands of them. While many users choose to simply thank the psychic, some go into further detail or warn others of bad experiences they had. What's great is that you can see whether the user had a phone or chat reading, which can help you decide which kind of reading to book. 

Also disclosed is the number of readings the reader has performed, the number of reviews posted, and the year they began advising on Keen.

How easy is it to book a reading?

Booking a reading on Keen couldn't be easier. Button icons clearly indicate if an advisor is available for a phone or chat reading. When the button is green, the reader is available immediately. When the button is grey, the reader is not able to be contacted at that time.

If the reader is currently unavailable, you can arrange a call or chat for the psychic to contact you when they’re available. The process differs for call and chat arrangements but is simple and straightforward in either case.

Arranging a call

You can set arrange a call with multiple psychics at once. As long as you have funds to cover at least one minute of conversation, you’ll be able to connect when the psychic is available. However, this does not guarantee the psychic will reach out during any specific time frame, but you can set a limit on how long you are willing to wait. 

You're given an estimated wait time based on the Keen psychic’s average call length and the number of customers in line.

Arranging a chat

You can only set up one chat at a time. There is no guarantee the chat will occur, and the request expires after 24 hours. You must agree to SMS text notifications for when the reader is ready. Once you get a text with the chat link, you have two minutes to log on and begin the chat before the reader moves on to another customer. 

As with calls, you're given an estimated wait time based on the Keen psychic’s average chat length and the number of customers in line.

How can you connect with Keen advisors?

Keen readings are available by phone call, chat, or email. The chat system is an instant messaging platform, and the email is sent through Keen’s own personalized messaging system (not your regular email).

How can you block or unblock an advisor?

If for any reason you don't want to be connected to a reader, you can always block or unblock a reader. Once blocked, you will no longer receive messages from Keen advisors or be able to place a call or chat with them.

To block an advisor, visit Mail, select Options, and then select Block An Advisor. Enter their username and select Block.

To unblock an advisor, visit Mail, select Options, and then select Block An Advisor. Under unblock user, select the advisor's username and select Unblock.

Can you leave feedback or rate an advisor?

Yes, following your reading with Keen advisors, you have a fourteen-day window to leave a review. The written comments and feedback are visible on the reader’s profile for 12 months once posted. In order to leave a review, the phone call must be four minutes long (not including promotional three minutes). 

You can only leave one review per day, so if you speak with two Keen.com advisors in one day and review one afterward, you would have to wait until the next day to leave the other Keen psychics review.

Can you create a favorite list?

Yes, you can create a list of your favorite psychic readers if you've found ones you connect strongly with. To add a reader to the list, all you have to do is click the heart-shaped icon next to the reader’s profile picture. Readers are also automatically added to your favorites list after you had a reading with them. 

Can you ping your personal advisor?

Yes. You can use Keen's Ping feature to send instant messages to advisors that you have connected with before. The purpose of this feature is to strengthen your connection to the advisor and arrange readings. You should be aware that Keen advisors will not give free readings or simply chat.

A Look at One of Keen's Top Psychics

SeaFireMoon

Seafiremoon, a top-rated psychic on Keen Psychics, offers a blend of astrological and tarot reading skills. With an impressive rating of 4.9 from over 2,300 reviews and 12,873 readings since 2005, their expertise is well-acknowledged. 

Seafiremoon specializes in various areas including career, money, destiny, and personal relationships. Their skills extend to clairvoyance, clairaudience, and empathy, utilizing tools like tarot and Western astrology. 

Clients have praised Seafiremoon for their honest, helpful, and detailed readings, with one highlighted review emphasizing their ability to provide in-depth astrological explanations and tarot spreads, recommending them highly to others.

Seafiremoon's services on Keen Psychics are priced at $6.95 per minute. Additionally, there is a special offer for new clients, providing 5 minutes of reading for $1. This offer allows clients to experience their services at a significantly reduced rate before committing to a full-priced session

Is Keen Legit?

How does Keen screen potential physic readers?

The only screening Keen does for psychic readers is identity verification. Anyone can decide to offer their services on Keen as long as they adhere to the User Agreement.

What’s the process for becoming a reader?

Psychics can open an account right away on Keen by going to the Give Advice section on the website. It takes about 30 minutes to create a listing on the site, verify their identity, and provide payment information. Once their profile is complete, the psychic receives a toll-free number to start receiving calls and chats from customers.

Do Keen psychics work for the company?

Keen simply provides a platform for psychic experts and customers to connect. Keen psychics are hired as independent contractors. All communication and services are mediated through the site.

How do users feel about Keen?

Overall, users have given positive Keen reviews. Since launching in 1999, Keen has serviced over 14 million people by providing 42 million readings. There are only a handful of complaints on the Better Business Bureau — 33 to be exact — which makes it safe to say the majority of users are satisfied. Multiple sources have also rated Keen as number one in their choice of online psychic services.

Keen Mobile

Does Keen Have an App?

Yes. The Keep app is available through the Apple App Store and the Google Play Store. It is free to download and you can use your existing Keen login account.

The app is very easy to use, with similar features as the Keen psychic website. Features on the Keen app include connecting with psychic readers, viewing psychic profiles, arranging calls and chats from one’s mobile phone, and a free daily Keen horoscope, which can be shared on Facebook, WhatsApp, Mail, and SMS. You can also leave reader feedback on the app.

Keen Mobile

However, there are fewer options for psychic readers on the app though, as not all categories are listed. The app categories available are Keen astrology, general sessions, love and relationships, mediumship, and tarot reading. 

While you can still access your first-time customer special offer, there are no additional offers for return customers or promo codes available on the Keen app.

Keen Support & Customer Service

Keen's great customer service is one of the reasons that it is one of our top choices for online psychics. You can either fill out a form online with your question and description of the issue or call Keen’s customer support number (877-533-6435).

Keen customer support is available:

Monday-Friday: 6:00 AM - 6:00 PM PST

Saturday-Sunday: 8:00 AM - 4:30 PM PST.

Generally, you can expect a reply within one business day. 

In addition, Keen.com has many FAQ pages for different topics, from their Satisfaction Guaranteed policy to psychic advising. Keen’s policies are very clearly laid out with a question and answer format in every section, highlighting the most commonly asked questions.

How to Get a Refund From Keen

You can request a Keen refund for an unsatisfactory experience once every 30 days and it must be done within a 72-hour timeframe of the reading.

How easy is it to request a refund?

Keen has made requesting a refund a very easy process on their website. You can find the form to fill out on the Satisfaction Guaranteed page on Keen’s website. Once on this page, you will be asked to explain the details of their dissatisfaction. 

If Keen determines the request is valid, a refund of up to $25 will be credited to your Keen account. No money is refunded, just credited in the form of Keen dollars.

How long does it take to get a refund?

Typically, Keen will process the refund in 1-2 business days and the credit can be used for another reading.

Pricing

Keen has a pay-per-minute pricing structure. Readers choose their own price per minute, ranging from $1.99 to $30. This offers a range of prices to choose from within your budget. The payment structure is very straightforward, and there are no value packages, bundles, or bulk credits available for purchase.

As an introductory offer, you can choose either three minutes for a Keen free reading or ten minutes for $1.99. Keen recommends the second option, claiming it’s a better deal in most cases. The first option would only be better if the reader has a very high price per minute.

Top Payment Methods

  • Credit Card (Visa, Mastercard, Discover, American Express)

  • Debit card

  • PayPal

  • Prepaid Gift Cards

  • Pricing and Special Offers

Pricing and Special Offers

Pricing Structures

Bundle Packages

Bundle Costs

Welcome Discount

Price per minute, starting at $1.99

No

-

 

3 minutes free or 5 minutes for $1


Do you have to deposit funds before being able to choose a reader?

Yes. Funds must be deposited via your chosen payment method before connecting with a reader. However, you can browse the site for free, view all the psychic readers’ profiles, and do the Match Me questionnaire. Keen is clear you will not be charged until you find an advisor.

What payment methods are accepted?

Keen.com accepts PayPal, credit cards (Visa, MasterCard, American Express, Discover), and pre-paid debit or gift cards. All payment methods must be issued in your name and be authorized for personal use only—that can be a bit limiting for some people. Payment methods classified as business, corporate, or commercial are prohibited.

What payment methods are accepted?

Keen Psychics Alternatives

How Does Keen Psychics  Compare to Other Psychic Reading Sites?

Like most other psychic reading sites, Keen's price per reading is set by the psychic readers and can change significantly depending on who you pick. 

However, its starting prices are among the lowest. Keen frees you to decide whether you want your readings via phone, chat, or email—a big advantage when you're on the go and want to have a quick reading but can't talk on the phone. Keen's special offer of the 3 first minutes for free is hard to beat and only Kasamba can keep up.


Keen

California Psychics

Psychic Source

Kasamba

Pricing

$1.99-$30 per minute

$5-$8.50 per minute

$4.99-$15 per minute

$1-$30 per minute

Booking a Reading

Phone, chat, mail

Phone

Phone, video, chat

Chat

Special Offers

First 3 minutes free or $1 for 5 minutes

$1-$4 per minute for first reading based on tier level

Introductory value package of $1 per minute for 10, 20, or 30 minutes

3 free minutes and 70% off first session (up to $50)

Keen vs California Psychics

Keen and California Psychics are two leading psychic reading sites, but Keen has a few advantages over California Psychics. First, Keen has a better introductory rate, offering $1 for 5 minutes, compared to California’s Psychic discounted introductory reading rates ranging from $1-$4 per minute plus an additional code for 5 free minutes. 

Second, Keen offers readings via phone, chat, and mail, while California Psychic only offers phone readings. The better pricing and variety of reading types give Keen an edge over California Psychics.

Keen vs Psychic Source

Keen and Psychic Source both have their unique advantages. Keen has the better introductory reading rate at $1 for 5 minutes compared to introductory value pages of $1 per minute for either 10, 20, or 30 minutes offered by Psychic Source. However, Psychic Source offers the option of video chat, which is not available with psychic readings on Keen. 

Piecewise, Keen is a better option for phone or chat readings, but if users are seeking face-to-face interaction, it might be better to opt for the higher rate of Psychic Source.

Keen vs Kasamba

The biggest difference between Keen and Kasamba is the type of readings offered. Kasamba only offers psychic reading online chats, while Keen offers online chat, mail, or phone. The price rate of Keen and Kasama are both very enticing for new users. Keen offers $1 for the first 5 minutes, while Kasamba offers 3 free minutes and then 70% off the first session (up to $50). 

Both of these introductory rates are better than most other psychic reading sites, therefore it’s mostly the type of reading a user is seeking that will determine which site is better for them.

Keen   Keen Visit Site

The Bottom Line

Keen.com stands out for its trustworthiness and reliability. With so many readers, there are always advisors ready to hop on a call or chat. Their customer support policies are clearly defined, allowing for ease when using the site. Keen makes everyone feel like they are in good hands, both advisors and users. 

The happiness of the advisors speaks to Keen’s level of quality assurance, and a satisfied reader is certainly a good sign for the user when determining the value of a psychic brand.

There is a simplicity to Keen, evident in its clean, informative website. Since only phone calls, chat, and mail are available, a sense of privacy and discretion is maintained between reader and user. You can easily find the right psychic service you are seeking at a price that fits your budget through looking at honest user ratings and Keen psychic reviews.

Keen and its readers have integrity through and through. This honesty is also reflected in the straightforward pricing system of pay per minute without pressure for add-ons, packages, or confusing credit systems.

Frequently Asked Questions
How accurate is Keen psychics?+-

The accuracy of Keen’s readings depends on the psychic you choose. Keen psychics provide easy virtual access to psychic, astrological, and tarot readings. Their clairvoyants are hired as independent contractors and users have freedom to choose whoever suits their needs and preferences based on reviews.

Who are the best psychics on Keen?+-

Keen works with a rating system. You can filter and pick the best rated psychics and read their reviews. There is also the possibility to find a psychic based on an area of expertise to match your needs, whether it be love and relationships, financial issues, or answering life questions.

How do I get free minutes on Keen?+-

Keen has a special offer where the first 3 minutes after signing up are free. It’s also possible to get free minutes from your advisor if they decide to give you them. Free minutes expire 14 days after being sent to you.

How does psychic ability work?+-

While everyone has some degree of intuition, readers at Keen claim to be born with natural psychic talents. However, these psychic talents are all different, which makes each reader unique in their style and reading method. Some types of psychic abilities Keen readers have are prophecy, clairvoyance, telepathy, mediumship, precognition, energy medicine, and aura reading.

How does a psychic do a reading without seeing me in person?+-

Psychics can channel information through their sixth sense, intuition, and energy sensitivity. No matter the distance, psychics can call upon their natural gifts to receive messages and information on your behalf to share with you during the reading. Their connection to psychic knowledge is strong, and it is their channel that brings through the information they rely on to you based on their intention. Additionally, the spiritual world isn’t confined to the three-dimensional reality like people are, so spirit guides and angels (if the reader works with these) can be in any place at any time. Some psychics also use tools such as the tarot, pendulums, or crystals to connect to their intuition on your behalf to answer your questions.

How do I find a psychic advisor that’s best suited for me and my situation?+-

Finding a psychic can feel like a very personal decision, as one often confides their worries, hopes, and wishes to them. Therefore, it’s important to find a psychic who makes you feel at ease. If you notice any emotional or physical discomfort, it is most likely not the best reader for you. It’s also good to choose a reader whose skills match what you’re looking for. It’s common to go to one psychic for love advice, but another for career advice. Knowing your intention in a reading can help you find the best psychics on Keen who can successfully provide you with what you’re seeking.

Other than contributing to Top10.com, Alanna Kali is an astrologer, numerologist, and tarot reader. She currently is editor-in-chief of a psychic book review website called Musing Mystical. Alanna loves reading, spending time in nature, and traveling.

Keen reviews

Average • Reviews 586
on
Excellent
47%
Great
9%
Average
8%
Poor
7%
Bad
29%
We upload 100 to 400 Trustpilot reviews daily to our website, displaying them by default from "best to worst." You have the option to adjust the sorting criteria. If you wish to see all reviews you can go to the Trustpilot website, here.
Sort by
He
Heather
1 week ago
Professional,Kind and Caring with Guidance to your answers.
Professional and to the point on guidance and Answering your questions.I am grateful for the clarity they provide.
Wa
Wanda
3 months ago
The reading be on point
Very helpful
Ca
Caroline
4 months ago
Great experience in Keen
The advicer I choice is quite professional and accruate, always give me the positive guidance to help me go through the obstacles. So it is a wonderful website to help me find my self back
cu
customer
4 months ago
Most of my experience has been great
Most of my experience has been great. But some of the prices are untouchable. If you have 20 your going to spend it wisely. Faery lady is awesome beyond awesome at 4. But Gabriel is 9. And not as good The prices need to change

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