In a Nutshell
pros
- Order online without a prescription
- Rechargeable batteries with wireless charging
- BT-Angel and MX-Smart smart models include Bluetooth
cons
- No receiver-in-ear hearing aid models
- No models for people with severe hearing loss
Smart HearingAid Hearing Aid Models
Smart HearingAid offers 3 hearing aid models: the XP, the BT-Angel, and the MX-Smart. The XP and MX-Smart models are behind-the-ear hearing aids, while the BT-Angel is an in-ear device.
All three models use rechargeable lithium-ion batteries that offer up to 24 hours of power per charge. Smart HearingAid’s devices offer a maximum volume of 40 dB, so they’re best suited for individuals with mild to moderate hearing loss.
XP
The XP hearing aid is Smart HearingAid’s entry-level device and costs just $299 per pair. The hearing aids feature two directional microphones to amplify conversation in front of you while eliminating noise from behind you. Unlike Smart HearingAid’s other devices, the XP isn’t Bluetooth-compatible. So, you’ll need to use the simple up/down switch on the case to adjust the volume.
BT-Angel
The BT-Angel is an in-ear hearing aid that costs $399 per pair. This device is equipped with Bluetooth, so you can control the volume or talk on the phone with the Smart HearingAid mobile app. In addition, you can stream television or music right to your ears.
Another nice thing about the BT-Angel hearing aid is that it comes with a carrying case that doubles as a portable charging station. The case offers enough juice to recharge your hearing aids up to 5 times, giving you a total battery life of over 100 hours.
MX-Smart
The MX-Smart is Smart HearingAid’s top-of-the-line device and costs $699 per pair. This Bluetooth-enabled hearing aid is highly customizable with the Smart HearingAid mobile app. You can run a hearing test to perfectly tune the volume in each of your ears or adjust to changes in your hearing over time. Like the XP, the MX-Smart is equipped with two directional microphones that combine to boost conversation and eliminate noise.
Smart HearingAid Additional Services & Products
Smart HearingAid offers a 45-day risk-free trial for all its hearing aids. If you’re not happy with your device, simply ship it back, and the company will refund your money. In addition, Smart HearingAid offers a 1-year warranty on all devices to cover manufacturing defects.
One thing to note about Smart HearingAid is that it doesn’t offer any accessories or replacement parts for its products. So, you’ll need to find your own tools for cleaning or replacing the wax filter. This also means that you’ll need to contact Smart HearingAid directly if you need to replace a charging station.
How do I Purchase Smart HearingAid Devices?
You can buy Smart HearingAid devices online through the company’s website. You don’t need a prescription or hearing test to place an order. All Smart HearingAid devices include free 2-day shipping.
Smart HearingAid Payment Options
Smart HearingAid accepts Visa, Mastercard, American Express, and Discover cards. The company doesn’t offer payment plans for its hearing aids at this time.
Smart HearingAid Features and Tools
One of the key features of Smart HearingAid’s XP and MX-Smart devices is that they feature two directional microphones. One of these microphones faces forward to pick up conversation and amplify it. The other faces to the rear to pick up room noise and subtract it from the sounds that the hearing aid is designed to amplify. This dual microphone system results in clear conversations and less noise, particularly in busy environments.
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What about the Smart HearingAid app?
Smart HearingAid offers a free mobile app for iOS and Android devices that you can use to control the BT-Angel and MX-Smart hearing aids. The app enables you to connect your hearing aids to your device to make calls and stream audio. The app also offers a hearing test and customization options for the MX-Smart hearing aids.
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Service and Support
Smart HearingAid offers customer support by phone and email, although we weren’t able to get through to a representative when calling. The company’s website has a brief FAQs page that answers questions about shipping and returns.
How to get a refund from Smart HearingAid
You can request a refund from Smart HearingAid anytime during the 45-day risk-free trial. After that, you’re protected by the company’s 1-year warranty on manufacturing defects. To initiate a return, contact customer support to get a return authorization number and then ship your device back to Smart HearingAid. Note that customers are responsible for the cost of return shipping.
Bottom Line
Smart HearingAid is an affordable hearing aid manufacturer that makes it simple to buy hearing aids online. You don’t need a prescription, and all devices come with a 45-day risk-free trial. On top of that, the BT-Angel and MX-Smart hearing aids offer Bluetooth compatibility so that you can talk on the phone, stream music and videos, and more. Overall, Smart HearingAid can be a good option for anyone with mild to moderate hearing loss who doesn’t want to spend a fortune on hearing aids.
