In a Nutshell
pros
- International delivery available
- Same-day delivery
- Wide range of flowers and gifts
cons
- Minimal customer support
- Website is a little cluttered
1-800-Flowers.com at a Glance
Starting Price
Delivery Area
Delivery Speed
Flower Subscriptions
Customer Support
Types of flowers and bouquets
1-800-Flowers.com provides a wide range of flowers. The types available all year round include the following:
Carnations
Daisies
Lilies
Mixed bouquets
Orchids
Roses
Sunflowers
Alstroemerias
Calla lilies
Exotic flowers
Gerbera daisies
Gardenias
Seasonal flowers include:
Tulips
Peonies
Poinsettias
The company also provides a range of different bouquet types. You can purchase a bouquet containing flowers of the same type or a mixed flower option. For example, the Fields of Europe bouquet contains different flowers that originate from Europe.
1-800-Flowers.com also has multiple occasion-specific bouquets to choose from. These include
Weddings
Birthdays
Anniversaries
Funerals
Mother’s Day
Valentine’s Day
Just Because
Other offerings
In addition to flowers, 1-800-Flowers.com offers several other products:
Gift baskets
Bonsai trees
Flowering plants
Fruit arrangements
Gourmet baskets
Stuffed animals
If you’re sending a sympathy gift, 1-800-Flowers.com’s sympathy advisers can help you choose the most appropriate gift for a grieving loved one.
1-800-Flowers.com Pricing
1-800-Flowers.com’s flower bouquets range from $34.99 to over $300. Bouquet prices depend on the type and number of flowers, presentation, and additions like chocolates and stuffed animals.
For example, one dozen red roses cost $34.99 on their own, $46.99 with a clear vase, and $49.99 with a red vase.
If you need to send flowers regularly, you can subscribe for free and save 15% on your purchase. Delivery intervals are two, four, six, or eight weeks. You can also set a time limit for the deliveries to continue for three months, six months, one year, or until you stop.
Shipping fees depend on the package and location of the recipient. When I tried sending flowers to someone in Brooklyn, New York, shipping was free but it cost an extra $14.99 for Saturday delivery.
How to Send Flowers with 1-800-Flowers.com
To send flowers with 1-800-Flowers.com, visit the company website. On the Homepage, enter your recipient’s ZIP code and the occasion, and you can start shopping for gifts immediately. You may also choose your gift first, but it might not be available in your recipient’s area.
Once you get to the product page, you can pick the bouquet size and decide whether you’d like to sign up for a subscription or a one-time delivery. You can also add the Celebration Passport rewards program to your purchase.
Before paying, you’ll need to choose your shipping options. Usually, there will be two options: standard shipping and expedited/weekend shipping. 1-800-Flowers.com displays a useful calendar showing the shipping options available on each date.
After choosing your flowers, you can add them to your cart or pay using Apple Pay (only available on certain products). You can also pay using buy-now-pay-later provider Klarna.
Same-day and next-day delivery are available in certain areas. However, you must place your order before 2pm on weekdays, 1:15pm on Saturdays, and 11:45am on Sundays.
After you pick your date, you can add other gifts to your purchase. These include stuffed animals, sweet treats, fruits, and more. However, the range depends on what the local florist has to offer.
At this point, you’re ready to add the shipping and billing information.
In case of any issues, you can get help from the customer service page, where you can find tracking information, manage your account, and access chat support. The page also includes instructions on what to do if your delivery is wrong or late.
Is 1-800-Flowers.com Legit?
While the company has a 2.3-star rating on Trustpilot, multiple five-star reviews state that the service is reliable and affordable. Other positive reviews also mention that the flowers are very high quality and last for weeks with minimal care.
What’s Unique About 1-800-Flowers.com?
What stands out about 1-800-Flowers.com is the brand’s Celebration Passport rewards program. For only $19.99 a year, you can enjoy benefits such as free shipping, no service charge on certain deliveries, points on purchases, and access to exclusive offers.
In addition, 1-800-Flowers.com’s Remind-Me-Next-Year feature is very handy for celebrations such as birthdays and anniversaries. All you need to do is tick this section on the checkout page, and you’ll get a notification via email a few days before the event the following year.
Help and Support
There is only one way to contact 1-800-Flowers.com’s customer service: an online chatbot. A live human being doesn’t monitor the bot, so all responses are automated. The responses are immediate but are only helpful if you have a common issue like late delivery or subscription renewal.
The customer service page also includes a short list of FAQs on shipping, order cancellation, and payments. In addition, 1-800-Flowers.com has a blog called Petal Talk, where you can find gift inspiration and learn more about the art of gift-giving.
Bottom Line
The high quality of its long-lasting bouquets means that 1-800-Flowers.com is great value for money. The brand’s model allows you to send flowers and gifts to almost anywhere in the United States and 195 countries in the world.
I liked the Remind-Me-Next-Year feature, which makes 1-800-Flowers.com especially suitable if you have a long list of loved ones or tend to forget important dates. Added perks like same-day delivery, free shipping, and a wide range of extra gifting options make 1-800-Flowers.com ideal for anyone looking to bring a smile to a loved one’s face.
FAQs
Is 1-800-Flowers.com real?
Yes, 1-800-Flowers.com is a real company offering flower and gift delivery. The brand works with florists all over the world to deliver high-quality flowers to loved ones in as little as a day.
Is 1-800-Flowers.com anonymous?
No, 1-800-Flowers.com isn’t anonymous since you have to submit your name while checking out your gift.
Is 1-800-Flowers.com expensive?
No, 1-800-Flowers.com is very affordable, starting at $34.99 for a dozen red roses. With the subscription, you can save 15% on your purchase and enjoy free shipping on some products.