In a Nutshell
pros
- Can deliver on the same day
- Three subscription tiers
- Wide variety of flower types
cons
- Available in select cities
- Limited gift add-ons
Urban Stems at a Glance
Starting Price
Delivery Area
Delivery Speed
Flower Subscriptions
Customer Support
Types of flowers and bouquets
UrbanStems has nine types of flowers to choose from:
Anemones
Delphiniums
Eucalyptus
Lilies
Chrysanthemums
Peonies
Ranunculus
Roses
Sunflowers
There are also various bouquets, including single-stem and mixed bouquets. The most popular mixed bouquet is the Firecracker, which includes thistles, craspedia, roses, eryngium, and solidago.
It also has bouquets catering to specific celebrations, such as anniversaries, birthdays, weddings, and funerals.
Other offerings
UrbanStems offers gifts that you can purchase on their own or alongside flowers. Four main categories of gifts are available: plants, gift sets, fragrances, and beauty.
The gift selection is limited, with only two flower gift set options, five home fragrances, and two beauty products. The Fable, the best-selling flower gift set, includes a mixed stem bouquet and a set of milk and honey bath bombs. Meanwhile, the beauty section includes a set of bath bombs and a lavender sugar scrub.
On the other hand, the plant selection is fairly varied, with four categories available—green plants, orchids, succulents, and cacti.
UrbanStems Pricing
UrbanStems flower prices range from $55 to $224. The lowest-priced options are a single-stemmed bouquet of tulips and a mixed-stem bouquet of roses, aster, and alstroemeria. Both options are $55.
Gift add-ons range from $16 for the bath bomb set to $85 for plants, specifically the orchids.
To save on your purchases, you can subscribe to have flowers delivered weekly, biweekly, or monthly. There are three subscription tiers:
Classic - $55 per delivery. This bouquet is great if you’re on a budget, as it saves you 25% over a single delivery. The first one comes with a glass vase.
Seasonal - $75 per delivery. This includes seasonal flowers and comes with a pair of UrbanStems branded shears and a glass vase in the first delivery. You can save 28% with this package.
Luxe - $105 per delivery. This includes premium flowers, a vase with every delivery, UrbanStems branded shears with your first delivery, and savings of up to 30%.
Shipping is free for subscribers, but one-time deliveries have a fee depending on the recipient's location. I tried sending a bouquet to Brooklyn and was charged $15 for shipping.
How to Send Flowers with UrbanStems
To make a single flower delivery, visit the UrbanStems website and click the flower section. After you pick a bouquet, enter the address and delivery date on the product page.
On the delivery page, you’ll also find what flowers are included in the bouquet and recommendations on which celebration the bouquet is best suited for. You may also add a vase or other gifts to your delivery.
Next, you go to the checkout page, where you’ll enter your details and a voucher code if you have one.
If you want to sign up for a subscription, click the subscriptions button on the home page. You’ll be taken to the subscription page, where you can choose a plan, delivery frequency (weekly, biweekly, monthly), the first delivery date, and your recipient’s details.
You also have the option to choose between on-going or prepaid deliveries. On-going deliveries renew until you stop them. You can send three to twelve deliveries at your chosen interval for the prepaid option.
The last step is to check out.
Is UrbanStems Legit?
UrbanStems is a recognized business with many satisfied customers. Even though the brand only has a 1.3-star rating on Trustpilot, it has multiple positive reviews. Customers mention that the flowers are very high quality and last weeks without dying.
They also mention that the bouquets are fully packed with flowers rather than leaves, which makes them even more aesthetically pleasing. Finally, reviewers love that UrbanStems tries to minimize environmental impact by sourcing flowers from local farmers.
What’s Unique About UrbanStems?
The most outstanding feature of UrbanStems is the subscription plans. Starting from $55 per delivery, you can get fresh flowers delivered every week, every two weeks, or every month with free shipping.
Help and Support
You can reach UrbanStems’ customer support team via phone at (855)-61-HAPPY or email care@urbanstems.com. There’s also a chat option on the website. A human operator monitors the chat, so you can always get personalized help.
Additionally, UrbanStems has a detailed FAQ page and a regularly updated blog where you can find tips on giving the right gift for every occasion.
Bottom Line
UrbanStems stands out for its modern flower arrangements, same-day delivery, and eco-friendly practices. Flowers are pleasing and long-lasting, and you can sign up for one of three subscription plans to save money on regular deliveries.
While the brand is only available in 35 cities across 22 states and has a small gift selection, it’s worth considering if you’re within its service areas.
