In a Nutshell
pros
- Website is clear and easy to navigate
- 24/7 customer support
- Lots of customization options
cons
- No subscription service
- Poor customer reviews
From You Flowers at a Glance
Starting Price
Delivery Area
Delivery Speed
Flower Subscriptions
Customer Support
Types of flowers and bouquets
From You Flowers partners with local florists to offer various bouquets for different occasions. These include birthdays, anniversaries, get well soon, and more.
In addition, From You Flowers changes its floral selection seasonally, meaning you can purchase specialty bouquets for Valentine’s Day, Christmas, or Easter. You can also upgrade the size of your bouquet for an additional cost.
Other offerings
The company offers a range of food and gift baskets. There are some pre-made flower and gift combinations, and you can also customize each flower order with vases, chocolates, bears, balloons and more.
You can also choose from an impressive range of non-floral gifts. These include fruit, candy, teddy bears, charcuterie, brownies, jewelry, house plants, and spa gift packages, among other things. They range in price from $42.99 to $254.99.
From You Flowers Pricing
From You Flowers’ prices range from $34.99 for a standard bouquet to $424.99 for a premium bouquet. Bouquets come in different sizes, and you can add extras like vases, balloons, and teddy bears.
For example, the Rose & Lily Joy bouquet has three size options—Regular at $44.99, Deluxe at $54.99, and Premium at $64.99. You can add mylar balloons for $5 per balloon, chocolates for $10, $15, or $20, and three sizes of teddy bears priced at $10, $15, or $20.
Standard delivery costs $14.99. There’s an additional $2.99 fee for same-day delivery and a $2.99 fee for most weekend deliveries. Weekend delivery charges can vary based on your location. You can also pay $4.99 for expedited morning service, which guarantees delivery the next day before 12pm.
There’s a service fee on all orders, which varies based on the bouquet size and the number of products selected. You won’t be shown this fee until you enter the delivery address and credit card information, which can be frustrating.
From You Flowers doesn’t offer any subscription services.
How To Send Flowers with From You Flowers
To send a bouquet, head to the From You Flowers website and browse the well-organized drop-down lists. Then select your bouquet, its size, and any additional items for your order. You can customize the message you’d like to send with the bouquet.
You’ll then need to input the delivery zip code. Not all products are available in all areas, and the website will advise you of this after you enter the zip code.
To check out, you’ll need to input the recipient’s delivery address and credit card information, after which you’ll be notified of the handling charges.
From You Flowers offers same-day, next-day, or scheduled deliveries in all 50 states. Orders must be placed on a weekday before 3pm for same-day delivery.
Finally, you can check the status of your order 24/7 via live chat, email, or telephone.
Is From You Flowers Legit?
At the time of writing, From You Flowers has a rating of 1.7 on Trustpilot and 1.06/5 rating with the Better Business Bureau (BBB) based on 925 customer reviews.
Reviewers complain that orders didn’t arrive, handling fees were excessive, and the flowers don’t look like the pictures. While the company responds to each complaint with details of how it resolved the issue for the customer, the low review average could be a concern. However, From You Flowers handles millions of orders annually, so the negative reviews are a small sample of the customer experience.
It does have a 4.8-star rating on Google across 48 reviews, mostly from UK-based customers.
What’s Unique About From You Flowers?
From You Flowers offers a 100% satisfaction guarantee, so if you’re unhappy with your order, you can get a full refund or another form of compensation.
In addition, From You Flowers has a coupon and discount code page on its website, which is regularly updated with the latest deals.
Help and Support
Customer support is available via live chat and telephone 24/7. The live chat first connects you to a chatbot, but you’re immediately connected to a human operator if you ask. We contacted the phone line at 6.16 pm (ET) and were immediately put through to a telephone operator. The operator was helpful and quickly answered our question.
There’s also the option to email, but responses only come during business hours. Finally, there’s a handy FAQ section with answers to common questions and a blog page. The last blog was posted in March 2023, so it’s a little outdated.
Bottom Line
From You Flowers has a clear website, reasonable prices, and a great selection of gifts and flowers. Additionally, it delivers to all 50 states and 160 countries, including Canada.
On the downside, it has received some negative reviews and has a score of 1.7 on Trustpilot and 1.06 on BBB. These ratings could be a red flag for potential buyers, but From You Flowers does offer a 100% satisfaction guarantee and 24/7 customer support. This highlights its dedication to resolving issues and ensuring a positive experience for its customers.
FAQs
Does From You Flowers deliver anywhere?
From You Flowers delivers to all 50 states with next- or same-day delivery. You can also ship to 160 countries, including Canada, via the international web page.
Is From You Flowers a real company?
From You Flowers is registered with the Better Business Bureau and maintains an active online presence.
Does From You Flowers use local florists?
From You Flowers uses local florists to craft and deliver their flowers, which ensures fresh flowers in every bunch and lower carbon emissions.