In a Nutshell
pros
- Clear and intuitive website
- Over $1M donated to charities since 2016
- 4.3 stars on Trustpilot
cons
- No live chat customer support
- No next or same-day delivery
Types of flowers and bouquets
Farmgirl Flowers allows you to search for bouquets by occasion, collection, or flower type. Occasions include Valentine’s, birthdays, congratulations, and more. Meanwhile, collections include burlap-wrapped bouquets, bouquets in vases, those with free shipping, and those under $70. Flower types include roses, hydrangeas, and David Austin roses.
You can also select from various seasonal bouquets, such as Valentine’s Day, Mother’s Day, Easter, or Christmas.
Other offerings
Farmgirl Flowers offers a selection of three house plants and handy gift cards. These are a great choice for those looking for a more sustainable gift or if you aren’t sure what type of flowers the recipient likes.
Business owners might be interested in Farmgirl Flowers’ corporate gifting range. You can arrange to deliver weekly or monthly flowers to brighten up your office, celebrate an employee’s birthday, or just say thank you. Pricing inquiries can be made through the online form.
Farmgirl Flowers Pricing
You can expect to pay between $59 and $139 for a bouquet from Farmgirl Flowers. The David Austen roses are the most expensive, and hydrangeas are the cheapest. Most of the hydrangea bouquets enjoy free shipping, reducing the gift cost.
Plants not marketed under the free delivery service have a flat fee of $25. This includes Saturday delivery. Farmgirl Flowers doesn’t deliver on Sundays or Mondays, and products take 2-3 days to ship. These 2-3 days don’t include non-delivery days. For example, if you order flowers on Thursday, they will arrive the following Tuesday. There is no next- or same-day delivery as offered by competitor services.
You have the option to make your floral deliveries a recurring service. You’ll be charged the price of the flowers and a $25 delivery fee for each bouquet. You’ll need to pay for the first bouquet up front, and then your card will be charged a few days before each delivery for subsequent bouquets.
House plants cost between $49 and $65. They all come in their basket or pot.
How to Send Flowers with Farmgirl Flowers
FarmGirl Flowers makes it easy to order flowers online. Pick the flowers you’d like to be delivered, type in the delivery zip code, and pick the delivery date. Select “Add To Cart” and move to the checkout. Shipping and tax will then be added. Be aware that some flowers are only available for specific zip codes.
You’ll need to input your delivery and payment details to complete the process. You can add a custom card message for free.
Select “Make It A Recurring Delivery” underneath the “Buy Now” button to make a subscription. You’ll then be asked to fill in the start and end date of the subscription, as well as the delivery frequency. You can pick from weekly, fortnightly, or monthly deliveries. The subscription can’t be indefinite, so you’ll need to refresh the subscription at the end of the recurring delivery period.
Farmgirl Flowers can be difficult to contact if you have an issue. You can only submit a question or issue via email or call during business hours. There’s no option to use live chat to resolve a problem.
Is Farmgirl Flowers Legit?
At the time of writing, Farmgirl Flowers has a 4.3 star rating on Trustpilot. This is spread across 6551 reviews and is classed as Excellent. Reviewers state that the arrangements are beautiful, the flowers arrive in good time, and the blooms look the same as in the reference photos.
Bad reviews are few, and usually complain that the flowers are on the pricey side and customer service is slow to respond.
Farmgirl Flowers has a thriving social media presence. Its Instagram account alone has 499k followers and is independently verified by Meta.
What’s Unique About Farmgirl Flowers?
Farmgirl Flowers is proud to be the only major, female-founded, and largely female-run e-commerce flower company. Farmgirl Flowers states that this differentiates it from other online flower delivery brands as it uniquely understands its target market.
It also uses sustainable presentation and packing materials wherever possible. This includes recyclable packaging and reusable burlap bouquet holders.
Moreover, Farmgirl Flowers partners with nonprofits and other organizations as part of its “With Heart” program. Since 2016, it has donated over $1M to organizations close to the founder’s heart.
Help and Support
Customer support is only available via email or telephone. There’s no live chat option.
However, there is an up-to-date FAQ section with questions arranged neatly under separate headings. There’s also a handy search function to help you navigate the page.
Farmgirl Flowers has a blog with articles about basic flower care, the founder’s story, and yearly business round-ups. The blog was last updated on December 26th, 2023.
Bottom Line
Farmgirl Flowers has an easy-to-navigate website, a good selection of flowers, and great reviews. The only downside is the lack of live chat customer support, which many value. However, given the strength of the customer reviews, it’s reasonable to say you’re unlikely to need customer support.
What’s more, Farmgirl Flowers is a brand that values sustainability and charitable giving above all else. This is a major selling point if you’re a business or gifting to someone globally minded.
