In a Nutshell
pros
- No additional cost for next- or same-day delivery
- Award-winning company
- Price range to suit all consumers
cons
- No 24/7 customer service
- Only 2.6 stars on Trustpilot
Types of flowers and bouquets
Kremp Florist allows you to search for bouquets by flower type, bouquet type, or occasion. The range of flowers includes roses, lilies, carnations, daisies, hydrangeas, tulips, and more.
Bouquet types on offer include roses, everyday favorites, exotic flower arrangements, loose bouquets, or luxury lines such as the Lavender Luxe bouquet.
The company caters to occasions such as Easter, Valentine’s Day, birthdays, funerals, and others. You can also order wedding bouquets and flowers—an unusual offering for online floral delivery services. There’s an accompanying consultancy service, but you’ll need to request pricing through an online form.
Bouquets change seasonally with Kremp Florist. For example, tulips are only available in the spring. However, you can order dedicated holiday flowers for any occasion year-round—for example, if you’re partial to Christmas flowers in July.
Other offerings
Kremp Florist has a great selection of non-floral gift options. These include edible gifts, balloons, house plants, gift baskets, candles, teddy bears, figurines, and more.
You can also hire plants or floral arches for wedding services, which is much more cost-effective than buying them outright.
Kremp Florist Pricing
Bouquets cost between $35 and $500 at Kremp Florist, with 10% off your first order if you enter your email address. Individual bouquets are available in a range of sizes. For example, you can order the Bright Blooms Vase in Standard, Deluxe, Premium, or Exquisite sizes. These cost $65, $80, $100, and $125, respectively.
You can expect to pay between $50 and $250 for a house plant, and other gifts like candles or gift baskets range from $6 to $800.
Delivery costs are a flat fee of $18, and handling charges vary between $4.99 and $16.99, depending on the delivery location. There’s no extra cost for next- or same-day delivery.
There may be extra fees to deliver to Alaska, Hawaii, Puerto Rico, Guam, or the Virgin Islands. However, Kremp Florist will contact you first to ensure you’re happy with the charges.
Kremp Florist offers floral packages that deliver fresh flowers to your chosen address once weekly. Durations are four, eight, or 12 weeks. Alternatively, you can order a monthly subscription—choose from six- or 12-month durations. All subscriptions stop after the designated time and will need to be re-ordered if you’d like to continue. Delivery costs $16.99 each time.
How To Send Flowers With Kremp Florist
To send flowers with Kremp Florist, head to the website. The handy search bar and well-organized website pages make it easy for you to find the right bouquet for the occasion.
Once you’ve decided, click the picture, select your bouquet size, and enter the recipient’s ZIP code (note that not all flowers are available in all ZIP codes).
Next, select your delivery date. Kremp Florist allows you to pick from same-, next-, or nominated-day delivery. You need to order before 12.30pm in your recipient’s time zone for same-day delivery. If you miss this cut-off, Kremp Florist will offer next-day delivery as standard. Some dates may be unavailable—these will be blocked out in white.
Finally, head to the checkout. Shipping fees and tax won’t be added until after you’ve updated the delivery address, so be aware that the price shown may not be the price you will pay overall.
You’ll be able to set up delivery notifications to alert you as to when your bouquet will arrive. You can also connect with the customer service team through the company’s social media accounts.
Is Kremp Florist Legit?
At the time of writing, Kremp Florist has a score of 2.6 stars on Trustpilot, which is categorized as poor. However, this is based on only four reviews, so it may not accurately represent the company’s services. The reviews complained that customer service was poor, deliveries were late, and some bouquets failed to show up at all.
On Google, Kremp Florist has a more positive rating of 4.2 stars across 1,013 reviews—a more extensive and potentially more reliable perspective. These reviews praise the beautiful arrangements, the proactive customer service, and the easy-to-use website.
What’s Unique About Kremp Florist?
Kremp Florist has won many specialist awards, including Florist Transworld’s Top 10 US Florists, Redbook Florist Services’ Certificate of Distinction, and the Wholesale Florist & Florist Supplier Association’s National Retail Florist Of The Year.
Kremp Florist also offers a range of plants and floral arches for hire for weddings and other events, with options for all budgets.
Help and Support
You can contact Kremp Florist's customer service team by email, phone, or live chat if you have a problem with your order. However, there’s no 24-hour service, meaning you’ll only receive a response from 8am to 8pm (ET). I attempted to message the live chat at 5pm, and it took over an hour to receive a response.
Kremp Flowers also has an extensive blog on its website, where it posts articles on wedding flowers for every season, how to make a great floral arrangement, and aftercare tips for your bouquet. There’s also an FAQs page, but it seems sparse. You may be better off asking your questions via the live chat portal.
Bottom Line
Kremp Florist is a popular online flower delivery service with a wide range of products, including bouquets, house plants, gift baskets, and more. Although the Trustpilot reviews are lower than expected, it has good reviews on other websites, including 4.2 stars on Google.
There’s a varied selection of non-floral gifts available at Kremp Florist. Plus, with next- and same-day delivery at no extra cost across the United States, Kremp Florist is a great option for those looking for a convenient, reasonably priced gift.
FAQs
Is Kremp Florist trustworthy?
Kremp Florist has 1,013 Google reviews with an average rating of 4.2 stars, showing that customers trust this service overall. While it has a score of only 2.6 stars on Trustpilot, this is based on far fewer reviews.
Does Kremp Florist deliver?
Kremp Florist delivers flowers, chocolates, balloons, statues, wellness hampers, and more to all 50 states, Guam, Puerto Rico, and the Virgin Islands.
Does Kremp Florist offer subscriptions?
Yes. Kremp Florist offers a weekly or monthly floral subscription service.